Page 2 of 248
Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 132
Driving 143
Starting 143
Brakes 147
Traction control 149
Air suspension 151
Transmission operation 152
Vehicle loading 156
Trailer towing 158
Roadside Emergencies 162
Getting roadside assistance 162
Hazard flasher switch 163
Fuel pump shut-off switch 163
Fuses and relays 164
Changing tires 171
Jump starting 176
Wrecker towing 181
Customer Assistance 182
Reporting safety defects (U.S. only) 190
Cleaning 191
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
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Page 3 of 248
Maintenance and Specifications 197
Engine compartment 199
Engine oil 200
Battery 204
Fuel information 212
Air filter(s) 225
Part numbers 230
Refill capacities 230
Lubricant specifications 232
Accessories 237
Index 240
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2003 Ford Motor Company
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
3
Page 4 of 248

CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Australia: www.ford.com.au
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
Fuel pump shut-off switchIn the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to theFuel pump
shut-off switchin theRoadside emergencieschapter.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
Introduction
4
Page 7 of 248

Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
Please read the sectionSupplemental Restraint System (SRS)
in theSeating and safety restraintschapter. Failure to follow
the specific warnings and instructions could result in personal injury.
Front seat mounted rear facing child or infant seats should
NEVERbe used in front of a passenger side air bag unless the
air bag can be and is turned OFF.
Notice to owners of natural gas fueled vehicles
Before you drive your vehicle, be sure to read theDedicated Natural
Gas Vehiclesupplement. This book contains important operation and
maintenance information.
Notice to owners of Severe Duty vehicles
Before you drive your vehicle, be sure to read the“Severe Duty Owner’s
Guide Supplement.”This book contains important operation and
maintenance information.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in this Owner Guide; therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle.Refer to this Owner
Guide for all other required information and warnings.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
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Page 8 of 248
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAir Bag-Front
Air Bag-SideChild Seat
Child Seat Installation
WarningChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemBrake Fluid -
Non-Petroleum Based
Traction ControlAdvanceTrac
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
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Page 9 of 248
Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Symbol
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Emission SystemEngine Air Filter
Passenger Compartment
Air FilterJack
Check fuel capLow tire warning
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
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Page 11 of 248

Light remains on:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Check fuel cap
Illuminates when the fuel cap is not
installed correctly. Check the fuel
cap for proper installation. When
the fuel filler cap is properly
re-installed, the light(s) will turn off
after a period of normal driving. Continuing to operate the vehicle with
the check fuel cap light on, or a mis-installed fuel cap can activate the
Service Engine Soon/Check Enginewarning light.
It may take a long period of time for the system to detect an
improperly installed fuel filler cap.
For more information, refer toFuel filler capin theMaintenance and
specificationschapter.
CHECK
FUEL
CAP
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
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Page 14 of 248

Air suspension (if equipped)
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the air suspension
switch is turned OFF, the load limit
is exceeded or the air suspension
system requires servicing.
Low fuel (if equipped)
Illuminates when the fuel level in
the fuel tank is at, or near empty
(refer toFuel gaugein this chapter
for more information).
O/D off
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the overdrive
function has been turned OFF using
the transmission control switch
(TCS). If the light does not come on
or the light flashes steadily, have
your vehicle serviced as soon as
possible, damage to the transmission could occur.
Turn signals
Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out bulb.
AIR
SUSP
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
LOW
FUEL
O/D
OFF
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
14