
Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 132
Driving 143
Starting 143
Brakes 147
Traction control 149
Air suspension 151
Transmission operation 152
Vehicle loading 156
Trailer towing 158
Roadside Emergencies 162
Getting roadside assistance 162
Hazard flasher switch 163
Fuel pump shut-off switch 163
Fuses and relays 164
Changing tires 171
Jump starting 176
Wrecker towing 181
Customer Assistance 182
Reporting safety defects (U.S. only) 190
Cleaning 191
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
2

SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,600 km (1,000 miles) of
new vehicle operation. Vary your speed to allow parts to adjust
themselves to other parts.
Drive your new vehicle at least 800 km (500 miles) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils during
the first few thousand kilometers (miles) of operation, since these
additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and specificationschapter for more information on oil
usage.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
5

Drive
Not shown on the display. Activate by pressing the transmission control
switch on the gearshift lever with the gearshift in the Drive position. The
O/D OFF indicator will illuminate in the instrument cluster. Transmission
operates in gears one through three. Drive provides more engine braking
than Overdrive and is useful when:
•driving with a heavy load.
•towing a trailer up or down steep hills.
•additional engine braking is desired.
If towing a trailer, refer toDriving while you towin this chapter.
To return to Overdrive mode, press the transmission control switch. The
O/D OFF indicator light will no longer be illuminated.
Each time the vehicle is started, the transmission will automatically
return to normal Overdrive mode.
Every time the vehicle is shut off and restarted, you must press the
transmission control switch to cancel overdrive operation if the Overdrive
mode is not desired.
2 (Second)
Use 2 (Second) to start-up on
slippery roads or to provide
additional engine braking on
downgrades.
1 (First)
Use 1 (Low) to provide maximum
engine braking on steep
downgrades. Upshifts can be made
by shifting to 2 (Second) or to
Overdrive. Selecting 1 (Low) at
higher speeds causes the transmission to shift to a lower gear, and will
shift to 1 (Low) after vehicle decelerates to the proper speed.
Forced Downshifts
To gain acceleration in
(Overdrive) or Drive (O/D OFF) when
passing another vehicle, push the accelerator to the floor. The
transmission will downshift to the appropriate gear: third, second or first
gear.
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Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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•Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
•GVW (Gross Vehicle Weight):Base curb weight plus payload
weight. The GVW is not a limit or a specification.
•GVWR (Gross Vehicle Weight Rating):Maximum permissible total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver’s door pillar.
•GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver’s door pillar.
•GCW (Gross Combined Weight):The combined weight of the
towing vehicle (including occupants and cargo) and the loaded trailer.
•GCWR (Gross Combined Weight Rating):Maximum permissible
combined weight of the towing vehicle (including occupants and
cargo) and the loaded trailer.
•Maximum Trailer Weight Rating:Maximum weight of a trailer the
vehicle is permitted to tow. The maximum trailer weight rating is
determined by subtracting the vehicle curb weight for each
engine/transmission combination, any required option weight for trailer
towing and the weight of the driver from the GCWR for the towing
vehicle.
•Maximum Trailer Weight:Maximum weight of a trailer the loaded
vehicle (including occupants and cargo) is permitted to tow. It is
determined by subtracting the weight of the loaded trailer towing
vehicle from the GCWR for the towing vehicle.
•Trailer Weight Range:Specified weight range that the trailer must
fall within that ranges from zero to the maximum trailer weight rating.
Remember to figure in the tongue load of your loaded trailer when
figuring the total weight.
Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities than the
originals because they may lower the vehicle’s GVWR and GAWR
limitations. Replacement tires with a higher limit than the originals do
not increase the GVWR and GAWR limitations.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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The Certification Label, found on the inside pillar of the driver’s door,
lists several important vehicle weight rating limitations. Before adding
any additional equipment, refer to these limitations. If you are adding
weight to your vehicle, always ensure that the weight of occupants, cargo
and equipment being carried is within the weight limitations that have
been established for your vehicle including both gross vehicle weight and
front and rear gross axle weight rating limits. Under no circumstance
should these limitations be exceeded.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle loss of vehicle control, vehicle
rollover, and/or personal injury.
The weight of your loaded trailer should not exceed 907 kg (2,000 lbs).
The GCW of your vehicle and trailer should not exceed 2,993 kg (6,600
lbs).
TRAILER TOWING
Your vehicle is classified as a light duty towing vehicle. Do not tow a
trailer until your vehicle has been driven at least 3,200 km (2,000 miles).
Towing a trailer places an additional load on your vehicle’s engine,
transmission, brakes, tires and suspension. Inspect these components
carefully after towing.
Your loaded trailer should weigh no more than 907 kg (2,000 lbs.).Do
not exceed the GVWR specified on the certification label.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of vehicle
control, vehicle rollover and personal injury.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that
10–15% of the total weight of the trailer is on the tongue.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
158

Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4–speed automatic
transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
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Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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The use of tire sealants is not recommended and may
compromise the integrity of your tires.
Temporary spare tire information
Your vehicle may have a temporary or full-size spare tire. The temporary
spare tire for your vehicle is labeled as such. It is smaller than a regular
tire and is designed for emergency use only. Replace this tire with a
full-size tire as soon as possible.
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
•exceed 80 km/h (50 mph) under any circumstances.
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use tire chains.
•drive through an automatic car wash, because of the vehicle’s reduced
ground clearance.
•try to repair the temporary spare tire or remove it from its wheel.
•use the wheel for any other type of vehicle.
•use more than one temporary spare tire at a time.
Use of a temporary spare tire at any one wheel location can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter driving capability
Tire change procedure
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
2003 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
172