2003 CHEVROLET SILVERADO Owners Manual

Part D: Recommended Fluids and
Lubricants
Fluids and lubricants identi®ed below by name, part
number or speci®cation may be obtained from your
dealer.
Usage Fluid/Lubricant
Engine OilEngine oil with the American
Petroleum Institute Certi®ed for
Gasoline Engines starburst symbol
of the proper viscosity. To determine
the preferred viscosity for your
vehicle's engine, see
Engine Oil on
page 5-16.
Engine Coolant50/50 mixture of clean, drinkable
water and use only
DEX-COOL
žCoolant. SeeEngine
Coolant on page 5-30.
Hydraulic Brake
SystemDelco Supreme 11 Brake Fluid or
equivalent DOT-3 brake ¯uid.
Windshield
Washer SolventGM Optikleen
žWasher Solvent or
equivalent.
Usage Fluid/Lubricant
Hydraulic
Clutch System
(5±Speed
Trans.)Hydraulic Clutch Fluid (GM Part No.
U.S. 12345347, in Canada
10953517, or equivalent DOT-3
brake ¯uid).
Hydraulic
Clutch System
(6±Speed
Trans.)Hydraulic Clutch Fluid. Use only GM
Part No. U.S. 88958860, in Canada
88901244.
Power Steering
SystemGM Power Steering Fluid (GM Part
No. U.S. 1052884, in Canada
993294, or equivalent).
Manual
Transmission
(5±Speed with
Low Gear,
RPO MW3)GM Goodwrench Synthetic Manual
Transmission Fluid (GM Part No.
U.S. 12346190, in Canada
10953477) or equivalent SAE
75W-85 GL-4 gear oil.
Manual
Transmission
(5±Speed
without Low
Gear, RPO
MG5)Synchromesh Transmission Fluid
(GM Part No. U.S. 12345349, in
Canada 10953465, or equivalent).
6-19

Usage Fluid/Lubricant
Manual
Transmission
(6±Speed)TranSyndŸ Synthetic Transmission
Fluid (GM Part No. U.S. 12378515,
in Canada 88900701).
Automatic
TransmissionDEXRON
ž-III Automatic
Transmission Fluid.
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474, or equivalent).
Floor Shift
LinkageLubriplate Lubricant Aerosol (GM
Part No. U.S. 12346293, in Canada
992723, or equivalent) or lubricant
meeting requirements of NLGI #2
Category LB or GC-LB.
Chassis
LubricationChassis Lubricant (GM Part No.
U.S. 12377985, in Canada
88901242, or equivalent) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Front AxleSAE 80W-90 Axle Lubricant (GM
Part No. U.S. 1052271, in Canada
10950849 or equivalent).
Usage Fluid/Lubricant
Rear AxleSAE 75W-90 Synthetic Axle
Lubricant (GM Part No. U.S.
12378261, in Canada 10953455) or
equivalent meeting GM Speci®cation
9986115.
Rear Axle
(Steerable)Synthetic Axle Lubricant; use only
GM Part No. U.S. 12378557, in
Canada 88901362.
Do not add
friction modi®er.
Manual
Transfer CaseDEXRONž-III Automatic
Transmission Fluid.
Automatic
Transfer Case
(Four-Wheel
Drive)AUTO-TRAK II Fluid (GM Part No.
U.S. 12378508, in Canada
10953626).
Transfer Case
(All-Wheel
Drive)DEXRON
ž-III Automatic
Transmission Fluid.
6-20

Usage Fluid/Lubricant
Front Axle
Propshaft
Spline or
One-Piece
Propshaft
Spline
(Two-Wheel
Drive with Auto.
Trans.)Spline Lubricant, Special Lubricant
(GM Part No. U.S. 12345879, in
Canada 10953511) or lubricant
meeting requirements of GM
9985830.
Rear Driveline
Center SplineChassis Lubricant (GM Part No.
U.S. 12377985, in Canada
88901242, or equivalent) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474, or equivalent).Usage Fluid/Lubricant
Body Door
Hinge Pins,
Tailgate Hinge
and Linkage,
Folding Seats
and Fuel Door
HingeMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474, or equivalent).
Tailgate Handle
Pivot Points,
Hinges, Latch
Bolt and
LinkageMulti-Purpose Lubricant, Superlube
(GM Part No. U.S 12346241, in
Canada 10953474, or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease (GM Part
No. U.S. 12345579, in Canada
10953014, or equivalent).
Weatherstrip
SqueaksSynthetic Grease with Te¯on,
Superlube (GM Part No. U.S.
12371287, in Canada 10953437, or
equivalent).
6-21

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenance Record
6-22

Maintenance Record (cont'd)
DateOdometer
ReadingServiced ByMaintenance Record
6-23

Maintenance Record (cont'd)
DateOdometer
ReadingServiced ByMaintenance Record
6-24

Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone (TTY)
Users........................................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-7Reporting Safety Defects..................................7-8
Reporting Safety Defects to the United States
Government...............................................7-8
Reporting Safety Defects to the Canadian
Government...............................................7-9
Reporting Safety Defects to General Motors.......7-9
Service Publications Ordering Information...........7-9
Section 7 Customer Assistance Information
7-1

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2