2003 CHEVROLET IMPALA service

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-7
Safety Belts
.............................................. 1-9
Child Restraints
.......................................1-31
Air Bag Systems
......................................1-51
Restraint System Check
............................1-61
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-8
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-16
Starting and Operating Your Vehicle
...........2-18
Mirrors
....................................................2-33
OnStar
žSystem
......................................2-37
HomeLinkžTransmitter
.............................2-39
Storage Areas
.........................................2-43
Sunroof
..................................................2-44
Vehicle Personalization
.............................2-45
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-22
Warning Lights, Gages and Indicators
.........3-28
Message Center
.......................................3-40
Driver Information Center (DIC)
..................3-49Trip Computer
.........................................3-52
Audio System(s)
.......................................3-53
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-31
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Headlamp Aiming
.....................................5-55
Bulb Replacement
....................................5-56
Windshield Wiper Blade Replacement
.........5-60
Tires
......................................................5-61
Appearance Care
.....................................5-85
Vehicle Identi®cation
.................................5-93
Electrical System
......................................5-94
Capacities and Speci®cations
...................5-103
Normal Maintenance Replacement Parts
....5-105
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
CustomerAssistance Information...................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
...........................7-10
Index.................................................................1
2003 Chevrolet Impala Owner ManualM

In many crashes severe enough to in¯ate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger air bag.
·Air bags are designed to in¯ate only once. After an
air bag in¯ates, you'll need some new parts for
your air bag system. If you don't get them, the air
bag system won't be there to help protect you
in another crash. A new system will include air bag
modules and possibly other parts. The service
manual for your vehicle covers the need to replace
other parts.
·Your vehicle is equipped with an electronic frontal
sensor, which helps the sensing system distinguish
between a moderate frontal impact and a more
severe frontal impact. Your vehicle is also equipped
with a crash sensing and diagnostic module,
which records information about the frontal air bag
system. The module records information about
the readiness of the system, when the system
commands air bag in¯ation and driver's safety belt
usage at deployment. The module also records
speed, engine RPM, brake and throttle data.
·Let only quali®ed technicians work on your air bag
systems. Improper service can mean that an air
bag system won't work properly. See your dealer
for service.
Notice:If you damage the covering for the driver's
or the right front passenger's air bag, or the air
bag covering on the driver's seatback, the bag may
not work properly. You may have to replace the
air bag module in the steering wheel, both the air
bag module and the instrument panel for the
right front passenger's air bag, or the air bag
module and seatback for the driver's side impact air
bag. Do not open or break the air bag coverings.
1-59

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service
manual have information about servicing your vehicle
and the air bag systems. To purchase a service manual,
see
Service Publications Ordering Information on
page 7-11.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
air bag can still in¯ate during improper
service. You can be injured if you are close to
an air bag when it in¯ates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is quali®ed to do so.
The air bag systems do not need regular maintenance.
1-60

One key is used for the
ignition, the driver's door
and all other locks.
If you need a new key, contact your dealer for
assistance. In an emergency, contact Chevrolet
Roadside Assistance. See
Roadside Assistance
Program on page 7-5for more information.
Notice:Your vehicle has a number of features
that can help prevent theft. You can have a lot of
trouble getting into your vehicle if you ever lock
your keys inside. You may even have to damage
your vehicle to get in. So be sure you have
spare keys.
If your vehicle is equipped with the OnStar
žsystem,
with an active subscription and you lock your keys inside
the vehicle, OnStar
žmay be able to send a command
to unlock your vehicle. SeeOnStaržSystem on
page 2-37for more information.
Remote Keyless Entry System
The remote keyless entry system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi®cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-3

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
·Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
·Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
·Check to determine if battery replacement or
resynchronization is necessary. See ªBattery
Replacementº and ªResynchronizationº under
Remote Keyless Entry System Operation on
page 2-4.
·If you are still having trouble, see your dealer or a
quali®ed technician for service.
Remote Keyless Entry System
Operation
Using the remote keyless
entry transmitter, you can
lock and unlock your
doors or release your trunk
from about 3 feet (1 m)
up to 30 feet (9 m) away.
LOCK:Press the LOCK button to lock all the doors.
UNLOCK:Press the UNLOCK button once to unlock
the driver's door and turn on the interior lamps.
See ªIllumination on Remote Activationº later in this
section for more details. Pause for about one second,
then press UNLOCK again to unlock the
passenger door.
2-4

Arming with the Remote Keyless Entry
Transmitter
Your alarm system will arm when you use your remote
keyless entry transmitter to lock the doors, if the key
is not in the ignition. The light on the radio will turn on to
let you know the system is arming. After all doors and
the trunk are closed and locked, the light on the
radio will begin ¯ashing at a very slow rate to let you
know the system is armed.
Disarming with the Remote Keyless
Entry Transmitter
Your alarm system will disarm when you use your
remote keyless entry transmitter to unlock the doors.
The light on the radio will go off to let you know
the system is no longer armed.
The ®rst time a remote UNLOCK command is received,
three ¯ashes will be seen and three horn chirps
heard to indicate an alarm condition has occurred since
last arming.
Disarming with Your Key
Your alarm system will disarm when you use your key
to unlock the doors. The light on the radio will go
off to let you know the system is no longer armed.
Passlockž
Your vehicle is equipped with the Passlockž
theft-deterrent system.
Passlock
žis a passive theft-deterrent system. Passlockž
enables fuel if the ignition lock cylinder is turned with
a valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, fuel is disabled and
the engine will not start.
During normal operation, the SECURITY message will
be displayed after the key is turned to the ON ignition
position. See
Security Message on page 3-46.
If the engine stalls and the SECURITY message
¯ashes, wait until the light stops ¯ashing before trying to
restart the engine.
If the engine is running and the SECURITY message
comes on, you will be able to restart the engine if
you turn the engine off. However, your Passlock
ž
system is not working properly and must be serviced by
your dealer. Your vehicle is not protected by Passlockž
at this time. You may also want to check the fuse.
SeeFuses and Circuit Breakers on page 5-95. See your
dealer for service.
In an emergency, contact Chevrolet Roadside
Assistance. See
Roadside Assistance Program on
page 7-5for more information.
2-17

Starting and Operating Your
Vehicle
New Vehicle Break-In
Notice:Your vehicle doesn't need an elaborate
ªbreak-in.º But it will perform better in the long run
if you follow these guidelines:
·Don't drive at any one speed Ð fast or slow Ð
for the ®rst 500 miles (805 km). Don't make
full-throttle starts.
·Avoid making hard stops for the ®rst 200 miles
(322 km) or so. During this time your new
brake linings aren't yet broken in. Hard stops
with new linings can mean premature wear and
earlier replacement. Follow this breaking-in
guideline every time you get new brake linings.
·Don't tow a trailer during break-in. See ªTowing
a Trailerº in the Index for more information.
Ignition Positions
With the key in the ignition, you can turn the switch to
four positions.
The ignition switch is
located on the instrument
panel, to the right of
the steering column.
OFF:This is the only position from which you can
remove the key. Removing the key locks your ignition
and automatic transaxle.
Notice:If your key seems stuck in OFF and you
can't turn it, be sure you are using the correct key;
if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of this works, then
your vehicle needs service.
2-18

REVERSE (R):Use this gear to back up.
Notice:Shifting to REVERSE (R) while your vehicle
is moving forward could damage your transaxle.
Shift to REVERSE (R) only after your vehicle
is stopped.
To rock your vehicle back and forth to get out of snow,
ice or sand without damaging your transaxle, see If
You Are Stuck: In Sand, Mud, Ice or Snow on
page 4-30.
NEUTRAL (N):In this position, your engine doesn't
connect with the wheels. To restart when you're already
moving, use NEUTRAL (N) only. Also, use
NEUTRAL (N) when your vehicle is being towed.
{CAUTION:
Shifting into a drive gear while your engine is
ªracingº (running at high speed) is dangerous.
Unless your foot is ®rmly on the brake pedal,
your vehicle could move very rapidly. You
could lose control and hit people or objects.
Don't shift into a drive gear while your engine
is racing.
Notice:Damage to your transaxle caused by
shifting into a drive gear with the engine running at
high speed isn't covered by your warranty.
AUTOMATIC OVERDRIVE (
X): This position is for
normal driving. If you need more power for passing, and
you're:
·Going less than 35 mph (55 km/h), push your
accelerator pedal about halfway down.
·Going about 35 mph (55 km/h) or more, push the
accelerator pedal all the way down.
You'll shift down to the next gear and have more power.
Notice:If your vehicle seems to start up rather
slowly, or if it seems not to shift gears as you go
faster, something may be wrong with a transaxle
system sensor. If you drive very far that way, your
vehicle can be damaged. So, if this happens,
have your vehicle serviced right away. Until then,
you can use SECOND (2) when you are driving less
than 35 mph (55 km/h) and AUTOMATIC OVERDRIVE
(D) for higher speeds.
2-25