2003 CHEVROLET EXPRESS CARGO VAN service

If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-9

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-10

Service............................................................5-3
Doing Your Own Service Work.........................5-3
Adding Equipment to the Outside of Your
Vehicle......................................................5-4
Fuel................................................................5-4
Gasoline Octane............................................5-4
Gasoline Speci®cations....................................5-5
California Fuel...............................................5-5
Additives.......................................................5-6
Fuels in Foreign Countries...............................5-6
Filling Your Tank............................................5-7
Filling a Portable Fuel Container.......................5-9
Checking Things Under
the Hood......................................................5-9
Hood Release..............................................5-10
Engine Compartment Overview.......................5-12
Engine Oil...................................................5-13
Engine Air Cleaner/Filter................................5-17
Automatic Transmission Fluid.........................5-19
Engine Coolant.............................................5-21
Radiator Pressure Cap..................................5-24
Engine Overheating.......................................5-24Cooling System............................................5-26
Engine Fan Noise.........................................5-34
Power Steering Fluid.....................................5-34
Windshield Washer Fluid................................5-35
Brakes........................................................5-37
Battery........................................................5-40
Jump Starting...............................................5-41
All-Wheel Drive..............................................5-46
Rear Axle.......................................................5-47
Front Axle......................................................5-48
Noise Control System.....................................5-49
Tampering with Noise Control System
Prohibited.................................................5-49
Bulb Replacement..........................................5-50
Halogen Bulbs..............................................5-50
Headlamps..................................................5-50
Front Turn Signal, Sidemarker and Parking
Lamps.....................................................5-52
Taillamps.....................................................5-52
Replacement Bulbs.......................................5-54
Section 5 Service and Appearance Care
5-1

Windshield Wiper Blade Replacement..............5-55
Tires..............................................................5-56
In¯ation -- Tire Pressure................................5-56
Dual Tire Operation.......................................5-57
Tire Inspection and Rotation...........................5-58
When It Is Time for New Tires.......................5-59
Buying New Tires.........................................5-60
Uniform Tire Quality Grading..........................5-61
Wheel Alignment and Tire Balance..................5-62
Wheel Replacement......................................5-62
Tire Chains..................................................5-63
If a Tire Goes Flat........................................5-64
Changing a Flat Tire.....................................5-65
Appearance Care............................................5-80
Cleaning the Inside of Your Vehicle.................5-80
Care of Safety Belts......................................5-83
Weatherstrips...............................................5-83Cleaning the Outside of Your Vehicle..............5-83
Sheet Metal Damage.....................................5-86
Finish Damage.............................................5-86
Underbody Maintenance................................5-87
Chemical Paint Spotting.................................5-87
Vehicle Care/Appearance Materials..................5-88
Vehicle Identi®cation......................................5-90
Vehicle Identi®cation Number (VIN).................5-90
Service Parts Identi®cation Label.....................5-90
Electrical System............................................5-91
Add-On Electrical Equipment..........................5-91
Headlamp Wiring..........................................5-91
Windshield Wiper Fuses................................5-91
Fuses and Circuit Breakers............................5-92
Capacities and Speci®cations..........................5-97
Normal Maintenance Replacement Parts.........5-100
Section 5 Service and Appearance Care
5-2

Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer
for all your service needs. You'll get genuine GM parts
and GM-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see
Service
Publications Ordering Information on page 7-9.
Your vehicle may have an air bag system. If it does, see
Servicing Your Air Bag-Equipped Vehicle on page 1-73before attempting to do your own service work.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See
Part E: Maintenance Record on page 6-20.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
·Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
5-3

CAUTION: (Continued)
·
Be sure to use the proper nuts, bolts and
other fasteners. ªEnglishº and ªmetricº
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle can
affect the air¯ow around it. This may cause wind
noise and affect windshield washer performance. Check
with your dealer before adding equipment to the
outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of your vehicle.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
of 87 or higher. If the octane is less than 87, you may
get a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you might damage
your engine. A little pinging noise when you accelerate
or drive uphill is considered normal. This does not
indicate a problem exists or that a higher-octane fuel is
necessary. If you are using 87 octane or higher-octane
fuel and hear heavy knocking, your engine needs
service.
5-4

Additives
To provide cleaner air, all gasolines in the United States
are now required to contain additives that will help
prevent engine and fuel system deposits from forming,
allowing your emission control system to work
properly. You should not have to add anything to your
fuel. Gasolines containing oxygenates, such as
ethers and ethanol, and reformulated gasolines may be
available in your area to contribute to clean air.
General Motors recommends that you use these
gasolines, particularly if they comply with the
speci®cations described earlier.
Notice:Your vehicle was not designed for fuel that
contains methanol. Don't use fuel containing
methanol. It can corrode metal parts in your fuel
system and also damage the plastic and rubber
parts. That damage wouldn't be covered under your
warranty.Some gasolines that are not reformulated for
low emissions may contain an octane-enhancing
additive called methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant where you
buy gasoline whether the fuel contains MMT. General
Motors does not recommend the use of such gasolines.
Fuels containing MMT can reduce the life of spark
plugs and the performance of the emission control
system may be affected. The malfunction indicator lamp
may turn on. If this occurs, return to your authorized
GM dealer for service.
Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel may be hard
to ®nd. Never use leaded gasoline or any other fuel
not recommended in the previous text on fuel. Costly
repairs caused by use of improper fuel wouldn't be
covered by your warranty.
To check the fuel availability, ask an auto club, or
contact a major oil company that does business in the
country where you'll be driving.
5-6

When to Add Engine Oil
If the oil is at or below the cross-hatched area at the tip
of the dipstick, then you'll need to add at least one
quart of oil. But you must use the right kind. This part
explains what kind of oil to use. For engine oil crankcase
capacity, see
Capacities and Speci®cations on
page 5-97.
Notice:Don't add too much oil. If your engine has
so much oil that the oil level gets above the
cross-hatched area that shows the proper operating
range, your engine could be damaged.
The engine oil ®ller cap is
located between the
coolant recovery tank and
the engine air cleaner/®lter.
See
Engine Compartment
Overview on page 5-12
for more information
on location.
Be sure to ®ll it enough to put the level somewhere in
the proper operating range. Push the dipstick all the way
back in when you're through.
What Kind of Engine Oil to Use
Oils recommended for your vehicle can be identi®ed by
looking for the starburst symbol.
This symbol indicates that the oil has been certi®ed by
the American Petroleum Institute (API). Do not use
any oil which does not carry this starburst symbol.
If you choose to perform
the engine oil change
service yourself, be sure
the oil you use has
the starburst symbol on
the front of the oil
container. If you have your
oil changed for you, be
sure the oil put into
your engine is American
Petroleum Institute certi®ed
for gasoline engines.
You should also use the proper viscosity oil for your
vehicle, as shown in the viscosity chart.
5-14