8-4
Roadside Assistance Program
GM Medium Duty Truck's Roadside Assistance
provides stranded owners with towing service for
disabled vehicles.
This service combines the efforts of trained telephone
representatives with a network of GM Medium Duty
Truck's dealer services.
Just dial Medium Duty Truck Roadside Assistance at
1
-800-TO-CHEVY (1-800-862-4389) to reach a
qualified representative who can assist you in a repair or
arrange a tow. Other recommended services can also be
arranged for situations such as retrieving locked
-in keys,
changing a tire or delivering gasoline, at a charge to the
owner. We also provide dealer information at no charge
such as location of the nearest authorized medium duty
GM Truck dealer and their hours of operation.
Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year, including weekends
and holidays. Should you have any questions about
Roadside Assistance, call the GM Medium Duty Truck
Roadside Assistance Center or contact your dealer.
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll
-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
