2003 CHEVROLET ASTRO CARGO VAN service schedule

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
6-34

Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet's Customer Assistance Center.
United States ± Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-CHEV-USAž (243-8872)
Fax Number: 313-381-0022
7-4

Courtesy Transportation
Chevrolet has always exempli®ed quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
7-8

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve day maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
7-9

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

L
Lamps On Reminder.......................................3-14
Lamps...........................................................3-12
Exterior......................................................3-12
Interior.......................................................3-15
Lap Belt........................................................1-27
Lap-Shoulder Belt...................................1-18, 1-29
LATCH System...............................................1-52
Child Restraints...........................................1-52
Securing a Child Restraint Designed for the
LATCH System........................................1-54
Latches, Seatback............................................ 1-6
Leaving Your Vehicle With the
Engine Running..........................................2-28
Leaving Your Vehicle.......................................2-10
Light.............................................................3-26
Air Bag Readiness.......................................3-26
Anti-Lock Brake System Warning...................3-29
Brake System Warning.................................3-28
Charging System.........................................3-27
Check Gages Warning.................................3-36
Low Fuel Warning.......................................3-37
Malfunction Indicator....................................3-30
Safety Belt Reminder...................................3-26
Security.....................................................3-35
Service All-Wheel-Drive................................3-35
Tow/Haul Mode...........................................3-36Loading Your Vehicle.......................................4-29
Locking Rear Axle............................................ 4-9
Locks............................................................. 2-7
Door........................................................... 2-7
Front Doors.................................................. 2-8
Leaving Your Vehicle....................................2-10
Power Door.................................................. 2-8
Programmable Automatic Door Locks............... 2-9
Long Trip/Highway De®nition.............................. 6-6
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-18
Loss of Control...............................................4-13
Low Fuel Warning Light...................................3-37
Luggage Carrier..............................................2-44
Lumbar........................................................... 1-3
Manual Controls............................................ 1-3
M
Maintenance, Normal Replacement Parts..........5-101
Maintenance Schedule.....................................6-26
At Each Fuel Fill.........................................6-26
At Least Once a Month................................6-26
At Least Once a Year..................................6-27
At Least Twice a Year..................................6-26
Brake System Inspection..............................6-31
Engine Cooling System Inspection.................6-30
Exhaust System Inspection...........................6-30
8

Maintenance Schedule (cont.)
Fuel System Inspection................................6-30
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-18
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-26
Part C - Periodic MaintenanceInspections......6-30
Part D - Recommended Fluids and Lubricants....6-32
Part E - Maintenance Record........................6-34
Selecting the Right Schedule.......................... 6-5
Short Trip/City Scheduled Maintenance............. 6-7
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-30
Throttle System Inspection............................6-31
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-31
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-40
Making Turns.................................................4-38
Malfunction Indicator Light................................3-30
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Manual Windows............................................2-16
Matching Transmitter(s) to Your Vehicle............... 2-5Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) ± Customer Assistance....... 7-5
Mirrors..........................................................2-32
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Manual Mirror..................................2-32
Outside Power Mirrors..................................2-32
Model Reference................................................ vi
MyGMLink.com................................................ 7-4
N
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts...........5-101
O
Odometer......................................................3-25
Off-Road Recovery..........................................4-11
Oil ................................................................5-15
Engine.......................................................5-15
Pressure Gage............................................3-34
Older Children, Restraints................................1-35
Online Owner Center........................................ 7-4
9

Operation Tips................................................3-22
Other Warning Devices...................................... 3-5
Outlet Adjustment............................................3-22
Outside.........................................................2-33
Convex Mirror.............................................2-33
Manual Mirror.............................................2-32
Power Mirrors.............................................2-32
Overhead Console..........................................2-39
Overseas ± Customer Assistance........................ 7-5
Owners, Canadian............................................... ii
Owner's Information........................................7-12
P
Park (P)........................................................2-29
Shifting Out of............................................2-29
Parking Brake and Automatic Transmission Park
(P)
Mechanism Check.......................................6-29
Parking on Hills..............................................4-39
Parking.........................................................2-26
Brake........................................................2-26
Over Things That Burn.................................2-30
Park(P).........................................................2-27
Shifting Into................................................2-27
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-26Part C - Periodic MaintenanceInspections..........6-30
Part D - Recommended Fluids and Lubricants....6-32
Part E - Maintenance Record...........................6-34
Passing.................................................4-12, 4-38
Passlock
ž......................................................2-18
Payload.........................................................4-31 .
Plan Ahead When Possible................................ 7-8
Playing a Compact Disc...................................3-43
Playing the Radio...................................3-39, 3-41
Power Steering................................................ 4-9
Power...........................................................3-16
Accessory Outlets........................................3-16
Door Locks.................................................. 2-8
Electrical System.........................................5-92
Seat............................................................ 1-3
Steering Fluid.............................................5-40
Windows....................................................2-17
Programmable Automatic Door Locks.................. 2-9
Programming the HomeLink Transmitter.............2-35
Q
Questions and Answers About Safety Belts.........1-17
10