2003 CHEVROLET ASTRO CARGO VAN tow

From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada ± Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
7-5

This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2003 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.Roadside offers two levels of service to the customer,
Basic CareandCourtesy Care:
RoadsideBasic Careprovides:
·Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
·Free towing for warranty repairs
·Basic over-the-phone technical advice
·Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service, glass
repair, etc.)
Roadside
Courtesy Careprovides:
·RoadsideBasic Careservices (as outlined
previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered on the road)
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
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L
Lamps On Reminder.......................................3-14
Lamps...........................................................3-12
Exterior......................................................3-12
Interior.......................................................3-15
Lap Belt........................................................1-27
Lap-Shoulder Belt...................................1-18, 1-29
LATCH System...............................................1-52
Child Restraints...........................................1-52
Securing a Child Restraint Designed for the
LATCH System........................................1-54
Latches, Seatback............................................ 1-6
Leaving Your Vehicle With the
Engine Running..........................................2-28
Leaving Your Vehicle.......................................2-10
Light.............................................................3-26
Air Bag Readiness.......................................3-26
Anti-Lock Brake System Warning...................3-29
Brake System Warning.................................3-28
Charging System.........................................3-27
Check Gages Warning.................................3-36
Low Fuel Warning.......................................3-37
Malfunction Indicator....................................3-30
Safety Belt Reminder...................................3-26
Security.....................................................3-35
Service All-Wheel-Drive................................3-35
Tow/Haul Mode...........................................3-36Loading Your Vehicle.......................................4-29
Locking Rear Axle............................................ 4-9
Locks............................................................. 2-7
Door........................................................... 2-7
Front Doors.................................................. 2-8
Leaving Your Vehicle....................................2-10
Power Door.................................................. 2-8
Programmable Automatic Door Locks............... 2-9
Long Trip/Highway De®nition.............................. 6-6
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-18
Loss of Control...............................................4-13
Low Fuel Warning Light...................................3-37
Luggage Carrier..............................................2-44
Lumbar........................................................... 1-3
Manual Controls............................................ 1-3
M
Maintenance, Normal Replacement Parts..........5-101
Maintenance Schedule.....................................6-26
At Each Fuel Fill.........................................6-26
At Least Once a Month................................6-26
At Least Once a Year..................................6-27
At Least Twice a Year..................................6-26
Brake System Inspection..............................6-31
Engine Cooling System Inspection.................6-30
Exhaust System Inspection...........................6-30
8

Maintenance Schedule (cont.)
Fuel System Inspection................................6-30
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-18
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-26
Part C - Periodic MaintenanceInspections......6-30
Part D - Recommended Fluids and Lubricants....6-32
Part E - Maintenance Record........................6-34
Selecting the Right Schedule.......................... 6-5
Short Trip/City Scheduled Maintenance............. 6-7
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-30
Throttle System Inspection............................6-31
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-31
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-40
Making Turns.................................................4-38
Malfunction Indicator Light................................3-30
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Manual Windows............................................2-16
Matching Transmitter(s) to Your Vehicle............... 2-5Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) ± Customer Assistance....... 7-5
Mirrors..........................................................2-32
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Manual Mirror..................................2-32
Outside Power Mirrors..................................2-32
Model Reference................................................ vi
MyGMLink.com................................................ 7-4
N
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts...........5-101
O
Odometer......................................................3-25
Off-Road Recovery..........................................4-11
Oil ................................................................5-15
Engine.......................................................5-15
Pressure Gage............................................3-34
Older Children, Restraints................................1-35
Online Owner Center........................................ 7-4
9

R
Radiator Pressure Cap....................................5-30
Radios..........................................................3-38
AM-FM Radio.............................................3-39
Care of Your CD Player...............................3-50
Care of Your CDs........................................3-50
Radio with CD............................................3-41
Rear Seat Audio..........................................3-46
Setting the Time for Radios with
HR and MN Buttons.................................3-38
Setting the Time for Radios with
the Set Button.........................................3-38
Theft-Deterrent............................................3-47
Understanding Reception..............................3-50
Reading Lamps..............................................2-40
Rear Air Conditioning System...........................3-20
Rear Axle......................................................5-53
Locking........................................................ 4-9
Rear Climate Control System............................3-21
Rear Doors....................................................2-13
Rear Heating System......................................3-19
Rear Safety Belt Comfort Guides......................1-32
Rear Seat Audio (RSA)....................................3-46
Rear Seat Operation......................................... 1-7
Rear Seat Outside Passenger Positions.............1-29
Rear Seat Passengers, Safety Belts..................1-29
Rear Window Defogger....................................3-21Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-29
Reinstalling the Engine Cover...........................5-23
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4
Removing the Engine Cover.............................5-20
Removing the Flat Tire and Installing
the Spare Tire.............................................5-76
Removing the Rear Seats.................................. 1-7
Removing the Spare Tire and Tools...................5-72
Removing the Wheel Covers............................5-75
Replacement Bulbs.........................................5-61
Replacing Brake System Parts..........................5-46
Replacing Restraint System Parts After a Crash.....1-71
Replacing the Rear Seats.................................. 1-9
Reporting Safety Defects.................................7-11
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-10
Reprogramming a Single HomeLink
žButton.......2-37
Resetting Defaults...........................................2-37
Restraint System Check...................................6-26
Checking Your Restraint Systems...................1-71
Replacing Restraint System Parts
After a Crash..........................................1-71
11

Tires.............................................................5-63
Buying New Tires........................................5-66
Chains.......................................................5-70
Changing a Flat Tire....................................5-71
Compact Spare Tire.....................................5-82
If a Tire Goes Flat.......................................5-70
In¯ation Ð Tire Pressure..............................5-64
Inspection and Rotation................................5-64
Uniform Tire Quality Grading.........................5-67
Wheel Alignment and Tire Balance.................5-69
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-66
To Use the Engine Coolant Heater....................2-22
Top Strap Anchor Location...............................1-50
Top Strap......................................................1-48
Torque Lock...................................................2-29
Total Weight on Your Vehicle's Tires..................4-35
Tow/Haul Mode Button.....................................2-25
Tow/Haul Mode Light.......................................3-36
Towing..........................................................4-29
Recreational Vehicle.....................................4-29
Towing a Trailer..........................................4-31
Your Vehicle...............................................4-29
Trailer Brakes.................................................4-36
Trailer Wiring Harness.....................................4-41
Trailering Package..........................................4-31
Transfer Case................................................5-52Transmission Operation, Automatic....................2-23
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11
Transmission..................................................5-25
Fluid, Automatic...........................................5-25
Transportation Options...................................... 7-9
Trip Odometer................................................3-25
Turn and Lane Change Signals.......................... 3-6
Turn Signal/Multifunction Lever........................... 3-6
Turn Signals When Towing a Trailer..................4-38
U
Underbody Flushing Service.............................6-29
Underhood Fuse Block....................................5-96
Understanding Radio Reception........................3-50
Uniform Tire Quality Grading............................5-67
United States ± Customer Assistance.................. 7-4
Unlocking the Theft-Deterrent Feature After a
Power Loss................................................3-49
Used Replacement Wheels..............................5-70
Using Cleaner on Fabric..................................5-84
Using HomeLink
ž...........................................2-37
14