Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A
dealer technician, if available, can travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation
Number (VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside Service
Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during
warranty repairs.
7-7
Coolant (cont.)
Engine Temperature Warning Light.................3-46
Heater, Engine............................................2-26
Surge Tank Pressure Cap.............................5-28
Cooling System..............................................5-31
Cornering Lamps............................................3-19
Cruise Control Light........................................3-51
Cruise Control................................................3-13
Current and Past Model Order Forms................7-11
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the
Canadian Government..............................7-10
Reporting Safety Defects to the United
States Government.................................... 7-9
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-10
D
Daytime Running Lamps..................................3-17
Defensive Driving............................................. 4-2Defogging and Defrosting.................................3-32
Dinghy Towing................................................4-32
Display Mode.................................................3-40
Diversity Antenna System...............................3-106
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-32
Door.............................................................2-10
Central Door Unlocking System.....................2-10
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-11
Doors Lock in Gear.........................................3-71
Doors Unlock in PARK (P)................................3-73
Doors Unlock Key Off......................................3-74
Driver Information Center (DIC).........................3-53
Climate Controls and Radio System
Personalization........................................3-63
DIC Controls and Displays............................3-53
DIC Vehicle Personalization..........................3-64
DIC Warnings and Messages........................3-56
Driver Unlock in PARK (P)................................3-71
Driver Unlock Key Off......................................3-72
Driver............................................................1-12
Position, Safety Belt.....................................1-12
Driver's Name Set/Recall.................................3-76
Driving on Grades...........................................4-41
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-20
Driving Through Flowing Water.........................4-20
4
