2003 CADILLAC ESCALADE tow

97,500 Miles (162 500 km)
qCheck rear/front axle ¯uid level and add ¯uid as
needed. Check constant velocity joints and axle seals
for leaking.
qRotate tires. See
Tire Inspection and Rotation on
page 5-68for proper rotation pattern and additional
information.(See footnote +.)
100,000 Miles (166 000 km)
qInspect spark plug wires.An Emission Control
Service.
qReplace spark plugs.An Emission Control Service.
qChange automatic transmission ¯uid and ®lter if
the vehicle is mainly driven under one or more
of these conditions:
þ In heavy city traffic where the outside
temperature regularly reaches 90ÉF (32ÉC) or
higher.
þ In hilly or mountainous terrain.
þ When doing frequent trailer towing.
þ Uses such as found in taxi, police or delivery
service.qIf you haven't used your vehicle under severe service
conditions listed previously and, therefore, haven't
changed your automatic transmission ¯uid, change
both the ¯uid and ®lter.
qInspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service.
150,000 Miles (240 000 km)
qDrain, ¯ush and re®ll cooling system (or every
60 months since last service, whichever occurs ®rst).
See
Engine Coolant on page 5-24for what to use.
Inspect hoses. Clean radiator, condenser, pressure
cap and neck. Pressure test the cooling system
and pressure cap.
An Emission Control Service.
qInspect engine accessory drive belt.An Emission
Control Service.
6-10

Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
žcan be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge if
the Cadillac is no longer under warranty. Roadside
Service is available only in the United States and
Canada.
Cadillac Owner PrivilegesŸ
Roadside Service provides several Cadillac Owner
PrivilegesŸ at ªno charge,º throughout yourCadillac
Warranty Period ± 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
·Towing Service
·Battery Jump Starting
·Lock Out Assistance
·Fuel Delivery
·Flat Tire Change (Covers change only)
·Trip Interruption ± If your trip is interrupted due to a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
7-6

Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-10

K
Key Lock Cylinders Service..............................6-13
KEYFOB X BATTERY LOW.............................3-67
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-16
Lamps...........................................................3-15
Exterior......................................................3-15
Interior.......................................................3-18
Lap-Shoulder Belt...........................................1-34
LATCH System...............................................1-65
Child Restraints...........................................1-65
Securing a Child Restraint Designed for the
LATCH System........................................1-67
Leaving Your Vehicle With the Engine Running......2-29
LEFT REAR DOOR AJAR................................3-67
Liftgate/Liftglass..............................................2-15
Liftglass/Liftgate..............................................2-15
Light.............................................................3-37
Air Bag Readiness.......................................3-37
Anti-Lock Brake System Warning...................3-42
Brake System Warning.................................3-40
Charging System.........................................3-39Light (cont.)
Cruise Control.............................................3-49
Low Fuel Warning.......................................3-50
Malfunction Indicator....................................3-44
Passenger Air Bag Status Indicator................3-38
Safety Belt Reminder...................................3-36
Security.....................................................3-49
Tow/Haul Mode...........................................3-49
Traction Off................................................3-42
Listening to a DVD.........................................3-84
Loading Your Vehicle for Off-Road Driving..........4-20
Loading Your Vehicle.......................................4-51
Lockout Protection..........................................2-14
Locks............................................................2-10
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-14
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-13
Loss of Control...............................................4-17
LOW COOLANT LEVEL..................................3-62
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-45
Lumbar........................................................... 1-4
Power Controls............................................. 1-4
9

M
Maintenance, Normal Replacement Parts..........5-114
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic MaintenanceInspections......6-16
Part D - Recommended Fluids and
Lubricants...............................................6-18
Part E - Maintenance Record........................6-20
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-16
Transfer Case and Front Axle (All-Wheel
Drive) Inspection......................................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2Maintenance Schedule (cont.)
Maintenance When Trailer Towing.....................4-63
Making Turns.................................................4-61
Malfunction Indicator Light................................3-44
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-50
Message.......................................................3-62
DIC Warnings and Messages........................3-62
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) ± Customer Assistance....... 7-5
Mirrors..........................................................2-33
Automatic Dimming Rearview with OnStar
ž,
Compass and Temperature Display.............2-33
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-37
Outside Convex Mirror.................................2-36
Outside Heated Mirrors................................2-37
Outside Power Mirrors..................................2-36
MyGMLink.com................................................ 7-3
N
Navigation/Radio System..................................3-96
New Vehicle Break-In......................................2-20
Normal Maintenance Replacement Parts...........5-114
10

Rear Seat Armrest..........................................2-47
Rear Seat Audio Controls.................................3-97
Rear Seat Audio (RSA)....................................3-97
Rear Seat Entertainment System.......................3-85
Rear Seat Operation......................................... 1-8
Rear Seat Outside Passenger Positions.............1-44
Rear Seat Passengers, Safety Belts..................1-44
Rear Storage Area..........................................2-46
Rear Window Defogger....................................3-30
Rearview Mirror, Automatic Dimming with OnStar
ž,
Compass and Temperature Display..................2-33
Reclining Seatbacks.......................................... 1-6
Reclining the Seatbacks...................................1-25
Recreational Vehicle Towing.............................4-50
REDUCED ENGINE POWER...........................3-63
Remote Control..............................................3-88
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4
Removing the 50/50 Split Bench Seats..............1-16
Removing the Bench Seat................................1-22
Removing the Flat Tire and Installing the
Spare Tire..................................................5-80
Removing the Spare Tire and Tools...................5-77
REPLACE LIFTGATE FUSE.............................3-67
Replacement Bulbs.........................................5-64
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts After
a Crash.....................................................1-91
Replacing the 50/50 Split Bench Seat................1-18Replacing the Bench Seat................................1-24
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-10
United States Government............................7-10
Reprogramming a Single HomeLink
žButton.......2-44
Resetting Defaults...........................................2-44
Restraint System Check...................................6-12
Checking Your Restraint Systems...................1-90
Replacing Restraint System Parts After
a Crash..................................................1-91
Restraint Systems...........................................1-90
Checking....................................................1-90
Replacing Parts...........................................1-91
Retained Accessory Power (RAP)......................2-21
Returning the Seat to an Upright Position...........1-22
Returning the Seatbacks to an Upright Position......1-27
Returning the Seats to an Upright Position.........1-12
Returning the Seat(s) to an Upright Position.......1-15
Right Front Passenger Position, Safety Belts......1-42
RIGHT REAR DOOR AJAR..............................3-67
Road Sensing Suspension................................. 4-9
Roadside Service Availability.............................. 7-7
Roadside Service for the Hearing or Speech
Impaired...................................................... 7-7
Roadside......................................................... 7-6
Service........................................................ 7-6
Rocking Your Vehicle To Get It Out...................4-48
Running Your Engine While You Are Parked.......2-32
13