2003 CADILLAC DEVILLE Owners Manual

Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Cadillac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
7-8

Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $37.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period,
but it
is notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact you dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-9

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and speci®cations for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
7-11

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
Owner's Manual
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Power Outlets.................................3-27
Adaptive Seat Controls...................................... 1-3
Adding Washer Fluid.......................................5-37
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-93
Adjusting the Speakers (Balance/Fade)......3-83, 3-92
Air Bag Systems.............................................1-49
How Does an Air Bag Restrain?....................1-56
Servicing Your Air Bag-Equipped Vehicle.........1-59
What Makes an Air Bag In¯ate?....................1-56
What Will You See After an Air Bag In¯ates?......1-57
When Should an Air Bag In¯ate?...................1-55
Where Are the Air Bags?..............................1-52
Air Bag .........................................................3-45
Readiness Light..........................................3-45
Air Cleaner/Filter, Engine.................................5-19
AM .............................................................3-105
Analog Cluster................................................3-42
Antenna, Diversity Antenna System..................3-108
Antenna, XMŸ Satellite Radio
Antenna System........................................3-108
Anti-lock Brake System (ABS)............................ 4-7
Anti-Lock Brake, System Warning Light..............3-48
Anti-Pinch Feature..........................................2-17
Appearance Care............................................5-84
Care of Safety Belts....................................5-87
Chemical Paint Spotting...............................5-90Appearance Care (cont.)
Cleaning the Inside of Your Vehicle................5-84
Cleaning the Outside of Your Vehicle..............5-88
Finish Damage............................................5-90
Sheet Metal Damage...................................5-90
Underbody Maintenance...............................5-90
Vehicle Care/Appearance Materials................5-91
Weatherstrips..............................................5-87
Ashtrays........................................................3-28
Assist Handles...............................................2-53
Audio System(s).............................................3-80
Audio Steering Wheel Controls....................3-105
Care of Your Cassette Tape Player...............3-106
Care of Your CD Player..............................3-107
Care of Your CDs......................................3-107
Diversity Antenna System............................3-108
Glovebox-Mounted CD Changer...................3-100
Navigation/Radio System.............................3-100
Radio Personalization with Home and Away
Feature.................................................3-103
Radio with Cassette and CD.................3-81, 3-89
Setting the Time for Radios with Radio Data
Systems (RDS)........................................3-80
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-80
Theft-Deterrent Feature...............................3-104
Understanding Radio Reception...................3-105
XMŸ Satellite Radio Antenna System...........3-108
Auto Exit Seat................................................3-69
Auto Exit Steering Wheel.................................3-70
1

Automatic Level Control...................................4-34
Automatic Transaxle Check..............................6-10
Automatic Transaxle Shift Lock Control System
Check........................................................6-11
Automatic Transaxle........................................5-21
Fluid..........................................................5-21
Operation...................................................2-27
B
Backing Up....................................................4-38
Battery Load Management...............................3-21
Battery Replacement......................................... 2-7
Battery..........................................................5-41
Before Leaving on a Long Trip.........................4-22
Body Lubrication Service..................................6-10
Brake Adjustment............................................5-40
Brake Fluid....................................................5-38
Brake Pedal Travel.........................................5-40
Brake Wear...................................................5-40
Brake............................................................2-32
Parking......................................................2-32
System Inspection.......................................6-14
System Warning and Parking Brake Indicator
Light......................................................3-47
Brakes..........................................................5-38
Braking in Emergencies..................................... 4-8
Braking........................................................... 4-6
Break-In, New Vehicle.....................................2-23Bulb Replacement...........................................5-53
Center High-Mounted Stoplamp (CHMSL)........5-58
Front Turn Signal, Sidemarker, Parking
and Cornering Lamps...............................5-57
Halogen Bulbs............................................5-53
Headlamp Aiming........................................5-49
Headlamps.................................................5-53
Replacement Bulbs......................................5-58
Taillamps, Turn Signal, and Stoplamps............5-58
Buying New Tires...........................................5-66
C
Cadillac Owner PrivilegesŸ............................... 7-6
California Fuel.................................................. 5-5
Canada ± Customer Assistance.......................... 7-5
Canadian Owners................................................ ii
Capacities and Speci®cations..........................5-101
Carbon Monoxide...................4-25, 4-34, 2-11, 2-38
Care of.........................................................5-87
Safety Belts................................................5-87
Your Cassette Tape Player..........................3-106
Your CD Player.........................................3-107
Your CDs .................................................3-107
Cassette Tape Messages.........................3-87, 3-98
Cassette Tape Player Service............................. 6-9
CD Changer, Glovebox-Mounted......................3-100
Cellular Phone Usage....................................3-106
Cellular Telephone, Storage Area......................2-51
2

Center Console Storage Area...........................2-51
Center Flex Storage Unit.................................2-52
Center Front Passenger Position, Safety Belts....1-21
Center High-Mounted Stoplamp (CHMSL)...........5-58
Chains, Tires..................................................5-70
Charging System Light....................................3-46
Checking Coolant............................................5-26
Checking Engine Oil........................................5-14
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-60
Check...........................................................3-50
Engine Light...............................................3-50
Chemical Paint Spotting...................................5-90
Child Restraints..............................................1-35
Child Restraint Systems...............................1-35
Infants and Young Children...........................1-32
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-41
Older Children.............................................1-29
Securing a Child Restraint Designed for the
LATCH System........................................1-43
Securing a Child Restraint in a Rear Seat
Position..................................................1-44
Securing a Child Restraint in the Right Front
Seat Position...........................................1-46
Top Strap Anchor Location............................1-41
Top Strap...................................................1-39
Where to Put the Restraint...........................1-38Cigarette Lighter.............................................3-28
Cleaning Aluminum or Chrome-Plated Wheels.....5-89
Cleaning Exterior Lamps/Lenses.......................5-88
Cleaning Fabric/Carpet....................................5-85
Cleaning Glass Surfaces..................................5-87
Cleaning Leather............................................5-86
Cleaning the Interior Plastic Components...........5-86
Cleaning the Mirror.................................2-40, 2-42
Cleaning the Speaker Covers...........................5-87
Cleaning the Top of the
Instrument Panel.........................................5-86
Cleaning Tires................................................5-89
Cleaning Vinyl................................................5-86
Cleaning Windshield and Wiper Blades..............5-89
Cleaning Wood Panels....................................5-87
Cleaning........................................................5-84
Inside of Your Vehicle..................................5-84
Outside of Your Vehicle................................5-88
Underbody Maintenance...............................5-90
Weatherstrips..............................................5-87
Climate Control System...................................3-36
Air Filter, Passenger Compartment.................3-36
Climate Controls Personalization....................3-39
Dual..........................................................3-29
Outlet Adjustment........................................3-33
Rear..........................................................3-34
Steering Wheel Controls...............................3-38
Comfort Controls, DIC Personalization................3-67
3