2003 BUICK RANDEZVOUS phone

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to and
control any of the music sources: radio, cassette
tapes and CDs. However, the rear seat passengers can
only control the music sources that the front seat
passengers are not listening to. For example, rear seat
passengers may listen to a cassette tape or CD
through headphones, while the driver listens to the radio
through the front speakers. The rear seat passengers
have control of the volume for each set of headphones.
The front seat audio controls always have priority
over the RSA controls. If the front seat passengers
switch the source for the main radio to a remote source,
the RSA will play the same remote source. The rear
speakers will be muted when the RSA power is turned
on. You may operate the RSA functions even when
the main radio is off.
Primary Radio Controls
The following function is controlled by the knob on the
main radio:
PWR (Power):Push this knob twice to turn RSA off.
Rear Seat Radio Controls
The following functions are controlled by the RSA
system buttons:
PWR (Power):Press this button to turn RSA on or off.
VOL (Volume):Press this knob lightly so it extends.
Turn the knob to increase or to decrease volume.
Push the knob back into its stored position when you’re
not using it. The upper VOL knob controls the upper
headphone and the lower VOL knob controls the lower
headphone.
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If THEFTLOCK®is activated, your radio will not operate
if stolen. The radio will display LOCKED and a red
LED indicator light will come on above the key symbol
to indicate a locked condition. If this occurs, the radio will
need to be returned to the dealer.
Audio Steering Wheel Controls
If your vehicle has this feature, you can control certain
radio functions using the buttons on your steering
wheel.
SOURCE:Press this button to play a cassette tape or
compact disc when listening to the radio. If a cassette
tape and a compact disc are both loaded, the system will
go to the tape playfirst.
MUTE:Press this button to silence the system. Press it
again to turn on the sound.
QVOL (Volume)R:Press the up or down arrow to
increase or decrease volume.
QSEEKR:Press the up arrow to seek to the next
station and the down arrow to seek to the previous
station. The sound will mute while seeking. When
playing a cassette tape or a compact disc, press the up
arrow to hear the next selection.
BAND:Press this button to choose AM, FM1, FM2, or
XM1 or XM2 (USA only, if equipped).
SCAN:Press this button to scan your radio preset
stations. The radio will scan to thefirst preset station
stored on your pushbuttons, play for a few seconds, then
go on to the next preset station. The radio will scan
preset stations with a strong signal only. Press
this button again to stop scanning.
DVD Distortion
You may experience video distortion when operating
cellular phones, scanners, CB radios, Global Position
Systems (GPS)*, two-way radios, mobile fax, or
walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
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Vehicle Design
According to the U.S. Department of Transportation,
utility vehicles have a signicantly higher rollover
rate than other types of vehicles. Utility vehicles do
have higher ground clearance and a narrower track or
shorter wheelbase than passenger cars, to make
them more capable for off-road driving. Specic design
characteristics like these give the driver a better
view of the road, but also give utility vehicles a higher
center of gravity than other types of vehicles. This
means that you shouldn’t expect a utility vehicle
to handle the same way a vehicle with a lower center of
gravity, like a car, would in similar situations.
But driver behavior factors are far more often the cause
of a utility vehicle rollover than are environmental or
vehicle factors. Safe driver behavior and understanding
the environment in which you’ll be driving can help
avoid a rollover crash in any type of vehicle, including
utility vehicles.
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-19.Defensive driving really means“be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task—such as concentrating on a cellular
telephone call, reading, or reaching for something on
theoor—makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you can’t, try to slow down before you
hit them.
{CAUTION:
Wet brakes can cause accidents. They won’t
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or it the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reections from trees,
telephone poles or other vehicles, and raindrops
“dimple”the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-6Reporting Safety Defects..................................7-8
Reporting Safety Defects to the United States
Government...............................................7-8
Reporting Safety Defects to the Canadian
Government...............................................7-9
Reporting Safety Defects to General Motors.......7-9
Service Publications Ordering Information...........7-9
Section 7 Customer Assistance Information
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You cannd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Buick, the letter should be addressed to Buick’s
Customer Assistance Center.
United States
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occursrst).
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an
extra measure of convenience and security.
Buick’s Roadside Assistance toll-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest Buick
dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
Fuel delivery
Lock-out service (identication required)
Tow to nearest dealership for warranty service
Change aat tire
Jump starts
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