2003 BUICK CENTURY tow

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Customer Assistance Information (cont.)
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps/Automatic Headlamp
System......................................................3-12
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-19
Delayed Entry Lighting.....................................3-14
Delayed Exit Lighting.......................................3-15
Delayed Headlamps........................................3-13
Delayed Locking............................................... 2-7
Dinghy Towing................................................4-32Disabling the Theft-Deterrent Feature.................3-49
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-33
Dome Lamp...................................................3-15
Door.............................................................2-10
Locks........................................................2-10
Power Door Locks.......................................2-11
Programmable Automatic Door Locks.............2-11
Trunk Ajar Warning Light..............................3-36
Driver............................................................1-12
Position, Safety Belt.....................................1-12
Driving On Grades..........................................4-40
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-20
Driving Through Flowing Water.........................4-20
Driving with a Trailer.......................................4-39
Driving..........................................................4-16
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Dual Climate Control System............................3-17
4

E
Electrical System............................................5-88
Add-On Equipment......................................5-88
Fuses and Circuit Breakers...........................5-89
Headlamp Wiring.........................................5-88
Power Windows and Other Power Options......5-88
Windshield Wiper Fuses...............................5-88
Emergency Trunk Release Handle.....................2-14
Emissions Inspection and Maintenance
Programs...................................................3-33
Engine Coolant Level Check.............................6-10
Engine Cooling When Trailer Towing..................4-41
Engine Oil Additives........................................5-16
Engine Oil Level Check...................................6-10
Engine Oil Scheduled Maintenance..................... 6-5
Engine..........................................................5-18
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-42
Change Engine Oil Light...............................3-35
Check and Service Engine Soon Light............3-31
Compartment Overview................................5-12
Coolant Heater............................................2-21
Coolant Temperature Gage...........................3-30
Coolant Temperature Warning Light................3-29
Coolant......................................................5-23
Cooling System Inspection............................6-14Engine (cont.)
Exhaust.....................................................2-30
Oil .............................................................5-13
Overheating................................................5-26
Starting......................................................2-20
Enhanced Traction System (ETS)......................4-10
Warning Light.............................................3-28
Entry Lighting.................................................3-14
Express-Down Window....................................2-16
Extender, Safety Belt.......................................1-29
Exterior Lamps...............................................3-11
F
Filter.............................................................5-18
Engine Air Cleaner......................................5-18
Finding a Station....................................3-40, 3-42
Finish Care....................................................5-83
Finish Damage...............................................5-84
Fixed Mast Antenna........................................3-52
Flash-to-Pass................................................... 3-7
Flat Tire, Changing.........................................5-67
Flat Tire........................................................5-66
Fluid.............................................................5-19
Automatic Transaxle.....................................5-19
Power Steering...........................................5-36
Windshield Washer......................................5-38
5

Maintenance Schedule (cont.)
Part E - Maintenance Record........................6-17
Scheduled Maintenance................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-14
Throttle System Inspection............................6-15
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-41
Making Turns.................................................4-39
Malfunction Indicator Light................................3-31
Manual Operation...........................................3-17
Manual Seats................................................... 1-2
Matching Transmitter(s) to Your Vehicle............... 2-8
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance........................ 7-5
Mirrors..........................................................2-32
Manual Rearview Mirror with OnStar
ž.............2-32
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Power Mirrors..................................2-33
MyGMLink.com................................................ 7-4
N
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts............5-95
O
Odometer......................................................3-24
Off-Road Recovery..........................................4-13
Oil ................................................................3-35
Change Engine Oil Light...............................3-35
Engine.......................................................5-13
Low Oil Level Light......................................3-35
Pressure Light.............................................3-34
Older Children, Restraints................................1-30
Online Owner Center........................................ 7-4
OnStar
žPersonal Calling.................................2-35
OnStaržServices............................................2-34
OnStaržSystem.............................................2-34
OnStaržVirtual Advisor....................................2-35
Operation Tips................................................3-20
9

Q
Questions and Answers About Safety Belts.........1-11
R
Radiator Pressure Cap....................................5-26
Radios..........................................................3-39
AM-FM Radio.............................................3-40
Care of Your Cassette Tape Player................3-51
Care of Your CD Player...............................3-52
Care of Your CDs........................................3-52
Radio with Cassette and CD.........................3-42
Setting the Time..........................................3-39
Theft-Deterrent............................................3-48
Understanding Reception..............................3-50
Reading Lamps..............................................3-15
Rear Safety Belt Comfort Guides......................1-27
Rear Seat Outside Passenger Positions.............1-24
Rear Seat Passengers, Safety Belts..................1-24
Rear Window Defogger....................................3-19
Rearview Mirror with OnStar
ž...........................2-32
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-3
Recreational Vehicle Towing.............................4-32
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4Remote Trunk Release....................................2-13
Removing the Flat Tire and Installing
the Spare Tire.............................................5-71
Removing the Spare Tire and Tools...................5-68
Removing the Wheel Center Caps....................5-70
Removing the Wheel Covers............................5-70
Replacement Bulbs.........................................5-55
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts After a Crash.....1-63
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check...................................6-11
Checking Your Restraint Systems...................1-63
Replacing Restraint System Parts After
a Crash..................................................1-63
Restraint Systems...........................................1-63
Checking....................................................1-63
Replacing Parts...........................................1-63
Resynchronization............................................. 2-9
Retained Accessory Power (RAP)......................2-20
Right Front Passenger Position, Safety Belts......1-21
Roadside......................................................... 7-6
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-31
Running Your Engine While You Are Parked.......2-31
11

Tires (cont.)
Wheel Replacement.....................................5-64
When It Is Time for New Tires......................5-61
To Use the Engine Coolant Heater....................2-22
Top Strap Anchor Location...............................1-42
Top Strap......................................................1-40
Torque Lock...................................................2-28
Total Weight on Your Vehicle's Tires..................4-38
Towing..........................................................4-32
Recreational Vehicle.....................................4-32
Towing a Trailer..........................................4-35
Your Vehicle...............................................4-32
Traction.........................................................3-28
Enhanced Traction System (ETS) Warning
Light......................................................3-28
Enhanced Traction System (ETS)...................4-10
Low Light...................................................3-29
Trailer Brakes.................................................4-38
Transaxle Operation, Automatic.........................2-23
Transaxle.......................................................5-19
Fluid, Automatic...........................................5-19
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11Transportation Options...................................... 7-8
Trip Odometer................................................3-24
Trunk Assist Handle........................................2-14
Trunk Lock....................................................2-13
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-6
Turn Signal/Multifunction Lever........................... 3-5
Turn Signals When Towing a Trailer..................4-40
U
Underbody Flushing Service.............................6-13
Underhood Fuse Block....................................5-91
Understanding Radio Reception........................3-50
Uniform Tire Quality Grading............................5-63
United States ± Customer Assistance.................. 7-5
Unlocking the Theft-Deterrent Feature After a
Power Loss................................................3-49
Used Replacement Wheels..............................5-65
Using Cleaner on Fabric..................................5-80
14