
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
7-11

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Maintenance Schedule (cont.)
Part E - Maintenance Record........................6-17
Scheduled Maintenance................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-14
Throttle System Inspection............................6-15
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-41
Making Turns.................................................4-39
Malfunction Indicator Light................................3-31
Manual Operation...........................................3-17
Manual Seats................................................... 1-2
Matching Transmitter(s) to Your Vehicle............... 2-8
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance........................ 7-5
Mirrors..........................................................2-32
Manual Rearview Mirror with OnStar
ž.............2-32
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Power Mirrors..................................2-33
MyGMLink.com................................................ 7-4
N
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts............5-95
O
Odometer......................................................3-24
Off-Road Recovery..........................................4-13
Oil ................................................................3-35
Change Engine Oil Light...............................3-35
Engine.......................................................5-13
Low Oil Level Light......................................3-35
Pressure Light.............................................3-34
Older Children, Restraints................................1-30
Online Owner Center........................................ 7-4
OnStar
žPersonal Calling.................................2-35
OnStaržServices............................................2-34
OnStaržSystem.............................................2-34
OnStaržVirtual Advisor....................................2-35
Operation Tips................................................3-20
9

Q
Questions and Answers About Safety Belts.........1-11
R
Radiator Pressure Cap....................................5-26
Radios..........................................................3-39
AM-FM Radio.............................................3-40
Care of Your Cassette Tape Player................3-51
Care of Your CD Player...............................3-52
Care of Your CDs........................................3-52
Radio with Cassette and CD.........................3-42
Setting the Time..........................................3-39
Theft-Deterrent............................................3-48
Understanding Reception..............................3-50
Reading Lamps..............................................3-15
Rear Safety Belt Comfort Guides......................1-27
Rear Seat Outside Passenger Positions.............1-24
Rear Seat Passengers, Safety Belts..................1-24
Rear Window Defogger....................................3-19
Rearview Mirror with OnStar
ž...........................2-32
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-3
Recreational Vehicle Towing.............................4-32
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4Remote Trunk Release....................................2-13
Removing the Flat Tire and Installing
the Spare Tire.............................................5-71
Removing the Spare Tire and Tools...................5-68
Removing the Wheel Center Caps....................5-70
Removing the Wheel Covers............................5-70
Replacement Bulbs.........................................5-55
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts After a Crash.....1-63
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check...................................6-11
Checking Your Restraint Systems...................1-63
Replacing Restraint System Parts After
a Crash..................................................1-63
Restraint Systems...........................................1-63
Checking....................................................1-63
Replacing Parts...........................................1-63
Resynchronization............................................. 2-9
Retained Accessory Power (RAP)......................2-20
Right Front Passenger Position, Safety Belts......1-21
Roadside......................................................... 7-6
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-31
Running Your Engine While You Are Parked.......2-31
11

S
Safety Belt.....................................................3-24
Reminder Light............................................3-24
Safety Belts...................................................5-82
Care of......................................................5-82
Center Passenger Position............................1-22
Driver Position............................................1-12
How to Wear Safety Belts Properly................1-12
Questions and Answers About Safety Belts.....1-11
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-27
Rear Seat Passengers.................................1-24
Right Front Passenger Position......................1-21
Safety Belt Extender....................................1-29
Safety Belt Use During Pregnancy.................1-21
Safety Belts Are for Everyone......................... 1-7
Safety Chains.................................................4-38
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-5
Seat............................................................... 1-5
Head Restraints............................................ 1-5
Seats.............................................................. 1-2
Manual........................................................ 1-2
Reclining Seatbacks...................................... 1-3Seats (cont.)
Six-Way Power Seats.................................... 1-3
Split Folding Rear Seat.................................. 1-6
Securing a Child Restraint................................1-48
Center Rear Seat Position............................1-48
Designed for the LATCH System...................1-45
Rear Outside Seat Position...........................1-45
Right Front Seat Position..............................1-50
Security Feedback............................................ 2-5
Security Light.................................................3-36
Service Bulletins.............................................7-12
Service Engine Soon Light...............................3-31
Service Manuals.............................................7-11
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-31
Publications Ordering Information...................7-11
Vehicle Soon Light.......................................3-37
Setting Preset Stations............................3-41, 3-43
Setting the Time.............................................3-39
Setting the Tone (Bass/Treble)..................3-41, 3-43
Sheet Metal Damage.......................................5-84
Shifting Into Park (P).......................................2-26
12