2002 VOLKSWAGEN GOLF service

Engine:
fluid
Wheels: Rotate from fr ont to rear
Airbag system: Visual check every 12 months rega rdless of mileage (kilometres)
Next Service:
Date: ........................ .
Miles

Service at
see page 5 for explanation.
Engine: Change oil and oil filter
Next Service:
Date:
................. ....... .
M i
les/ km: ................... .
whichever occurs first

Service at
and
Engine:
Exhaust system:
Water separator: Drain water (TDI engine only)
Battery:
Battery:
Door check straps: Lubricate
Dust and
add if necessary
Automatic shift
Automatic transmission:
Tires/spare
Brake system :
Drive shafts:
On-Boa rd diagnostic system:
Roof frame:
Front
Headlights: Adjust
Airbag system: (kilometres)
Road test:

Service at
km: ................... .
whichever occ
urs first Today's
date and
Engine:
tensioning
and timing
stamp

Dear
This
to your Volkswagen.
Jetta and New
Your Limited New
addition. your
you are a resident of
tion have rights
emissions warranties.
th ese warranties
tem is required to de termine whether it is
cove red by warran ty .
satisfaction in
understanding t
he warranties that
to your Volkswage n is important to us.
Any questions concerning warranty
you have a concern or you are not satiS-
fied with the service that you receive from
your
we suggest that you discuss
it with the
your concern is not resolved
t hrough your dealership,
or
write Volkswagen
Relations .
Volkswagen of America,
.. provides a
mediation
and arbitration service for the
r esolu tion
of disputes aris ing under this
Limited
New Warranty. This
vice is BBB and is con
ducted thr ough
you wish to use this
service,
fo rm ation on BBB
Notice of Address Change
Notice of Used Car Purchase
The National Traffic & Motor
owners if a
need not use this card if
you purchased your

TABLE
Limited New
24 Hour Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . 11
Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Product Service

NEW
What is Covered
or
workmanship except
tire and the repair or
of tires. The repai r or transmis­
sion
manufacturer specifications,
for wear and are covered up to on e year or
whichever occurs first.
Batteries are covered 1
bor for 4 years or
are not covered after the first year or
whichever occurs first (i.e.
be honored by any au­
thorized
your outside the
U ni ted
its territories, or this warranty De­
fects in or workmanship be
corrected under the terms of the warranty
for new
is to either the origi­or if
the
i s first on the
date such in service.
This Limited
New Warranty is au­
tomatically transferred
without cost if the ownersh ip of the
charge. authorized
er will repair the defective part or it w ith a new or remanufactured gen ­
uine

Emergency Repairs
keep
receipts, repair orders, and parts removed
from your
be reimbursed if the repair work
was needed and
NEW WARRAN TY
BBB
you are not satisfied with the warranty
se rvice you receive, you may wish to
the steps set forth on page 25.
of America,
of warranty and other prod­uct disputes. This serv ice is
offices of the Better Busi­
n ess Bureau. you wish to use this se r­you may the
n umber:
1
We encou rage you to use the BBB before you decide to seek remedi es in a court of
The BBB service is free of charge and permits you to present your
case without
an attorney. infor­
mation on BB B