Page 16 of 44

Toyota Maintenance and Repair Support12
ToyotaService Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by professional technicians in Toyota dealerships
throughout the United States. It is fully illustrated and includes maintenance and
repair procedures for all vehicle mechanical systems. It also includes instructions
forvehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagrams for each electrical system in your
vehicle, along with troubleshooting tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures foroverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Yourself Maintenance” sections of your
Owner’s Manual.
Page 17 of 44

Toyota Maintenance and Repair Support13
Service Agreements
Toyota’s vehicle service agreement is a contract that enhances in scope and/or
length of coverage the protection provided by the manufacturer’s original war-
ranty, or provides protection if the original warranty has expired. The agreement
provides for the repair or replacement of covered components thathave mechan-
ical failures, and protects you from increases in the cost of covered repairs. In
addition, many plans include benefits such as towing, substitute transportation
and travel protection with lodging and meals.
Because they are factory-backed, Toyota service agreements are accepted at all
Toyota dealerships in the United States and Canada. That means repairs are made
only by factory-trained technicians using Genuine Toyota Parts.
Toyota Financial Services offers several levels of service agreement coverage, each
with a variety of time and mileage options.
**Your Toyota dealer can help you
select the coverage that best meets your needs.
Vehicle service agreements are offered by Toyota Motor Insurance Services, Inc., dba Toyota Motor
Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
Toyota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.*
**
Page 19 of 44

General Maintenance Information15
Determining Your Vehicle’s Maintenance Needs
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding conditions. Specific conditions require specific services,
as indicated below. The scheduled maintenance log indicates at which mileage/
time intervals each service should be performed.
You should perform these additional maintenance services if you drive primarily
under any of the conditions noted. If you drive only occasionally under these
conditions, it is not necessary to perform the additional services.
Driving on Rough, Muddy or Snow-Melted Roads
•Rotate tires
•Inspect ball joints and dust cover
•Inspect brake linings/drums and brake pads/discs
•Inspect drive shaft boots
•Inspect nuts and bolts on chassis and body
•Inspect steering linkage
Driving on Unpaved or Dusty Roads
•Inspect brake linings/drums and brake pads/discs
•Inspect or change engine air filter
•Replace air conditioning filter
Extensive Idling or Low-Speed Driving for Long Distances
•Inspect brake linings/drums and brake pads/discs
Page 20 of 44

General Maintenance Information16
Explanation of Maintenance Items
The following descriptions are provided to give you a better understanding of
the maintenance items that should be performed on your vehicle. The scheduled
maintenance log indicates at which mileage/time intervals each item should be
performed. Please note that many maintenance items should be performed only
by a qualified technician.
For further information on maintenance items you can perform yourself, see the
“Vehicle Maintenance and Care” and “Do-It-Yourself Maintenance” sections of
your
Owner’s Manual.
WARNING:Battery posts, terminals and related accessories contain lead and
lead compounds, chemicals known to the State of California to cause cancer
and reproductive harm.
Wash hands after handling.
ALSO:See safety precautions on the inside front cover of this booklet
pertaining to your vehicle’s electrical and battery systems.
Air Conditioning Filter
Replace every 22,500 miles/18 months or as directed for special operating
conditions. Refer to the
Owner’s Manualforservice details.
Automatic Transmission Fluid or Manual Transmission Oil
Replace at specified intervals. When performing inspections, check each com-
ponent for signs of leakage. If you discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage ball joints for looseness and damage.
Check all dust covers for deterioration and damage. Replace any deteriorated or
damaged parts. A qualified technician should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation. Checkforchafing, cracks, deterioration
and signs of leakage. Replace any deteriorated or damaged parts. A qualified
technician should perform these operations.
Page 23 of 44
General Maintenance Information19
Vehicle Identification
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
Page 24 of 44

5,000-Mile Maintenance Intervals
7,500-Mile Maintenance IntervalsTo determine the appropriate maintenance
interval for your vehicle, see page 14.
Maintenance Log: 2002 Prius
7,500 Miles or 6 Months2
❑Replace engine oil and oil filter
❑Rotate tires
Dealer Service Verification:
Date:
Mileage:
5,000 Miles or 4 Months
❑Replace engine oil and oil filter
Additional Maintenance Items for Special
Operating Conditions:1
❑Inspect the following:__ Ball joints and dust covers
__ Brake linings/drums and brake pads/discs
__ Drive shaft boots
__ Engine air filter
__ Nuts and bolts on chassis and body
__ Steering linkage and boots
❑Rotate tires
10,000 Miles or 8 Months
❑Replace engine oil and oil filter
Additional Maintenance Items for Special
Operating Conditions:1
❑Inspect the following:__ Ball joints and dust covers
__ Brake linings/drums and brake pads/discs
__ Drive shaft boots
__ Engine air filter
__ Nuts and bolts on chassis and body
__ Steering linkage and boots
❑Replace air conditioning filter
❑Rotate tires
Dealer Service Verification:
Date: Mileage:
Scheduled Maintenance Log20
Dealer Service Verification:
Date: Mileage:
Page 25 of 44
1 Specific services apply to specific operating conditions. See page 15 for details.2 Maintenance services specified at this interval are provided by Toyota at no charge, excluding items
required for vehicles driven under special operating conditions. See inside front cover for details.
Maintenance Log: 2002 Prius
15,000 Miles or 12 Months215,000 Miles or 12 Months2
❑Replace engine oil and oil filter
❑Rotate tires
❑Inspect the following:__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake pads/discs
__ Drive shaft boots
Additional Maintenance Items forSpecial Operating Conditions:1
❑Inspect engine air filter
❑Inspect nuts and bolts on chassis and body
Scheduled Maintenance Log21
Dealer Service Verification:
Date:
Mileage:
__ Exhaust pipes and mountings
__ Steering gear box
__ Steering linkage and boots
Page 26 of 44

5,000-Mile Maintenance Intervals
7,500-Mile Maintenance IntervalsTo determine the appropriate maintenance
interval for your vehicle, see page 14.
Maintenance Log: 2002 Prius
22,500 Miles or 18 Months2
❑Replace air conditioning filter3
❑Replace engine oil and oil filter
❑Rotate tires
Dealer Service Verification:
Date:
Mileage:
20,000 Miles or 16 Months
❑Replace engine oil and oil filter
Additional Maintenance Items for Special
Operating Conditions:1
❑Inspect the following:__ Ball joints and dust covers
__ Brake linings/drums and brake pads/discs
__ Drive shaft boots
__ Engine air filter
__ Nuts and bolts on chassis and body
__ Steering linkage and boots
❑Replace air conditioning filter
❑Rotate tires
25,000 Miles or 20 Months
❑Replace engine oil and oil filter
Additional Maintenance Items for Special
Operating Conditions:1
❑Inspect the following:__ Ball joints and dust covers
__ Brake linings/drums and brake pads/discs
__ Drive shaft boots
__ Engine air filter
__ Nuts and bolts on chassis and body
__ Steering linkage and boots
❑Rotate tires
Dealer Service Verification:
Date: Mileage:
Scheduled Maintenance Log22
Dealer Service Verification:
Date: Mileage: