2002 TOYOTA AVALON ESP

’02 AVALON U (L/O 0107)
2512002 MY AVALON_U (OM22493U)
Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
NOTICE
Do not use organic substances (gaso-
line, kerosene, benzine or strong sol-
vents), which may be toxic or cause
damage.
3. Rinse thoroughly—dried soap cancause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint.
Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some type of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle. Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Once a month or if the vehicle surface
does not repel water well, apply wax.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a car −cleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
3. Wax the vehicle again when water does not bead but remains on the sur-
face in large patches.
NOTICE
Always remove the plastic bumpers if
your vehicle is repainted and placed
in a high heat paint waxing booth.
High temperatures could damage the
bumpers.
CAUTION
Be careful not to splash water or
spill liquid on the floor. This may
prevent the side airbags from acti-
vating correctly, resulting in serious
injury.
Do not wash the vehicle floor with
water, or allow water to get onto
the floor when cleaning the vehicle
interior or exterior. Water may get
into audio components or other
electrical components above or un-
der the floor carpet (or mat) and
cause a malfunction; and it may
cause body corrosion.
Vinyl interior
The vinyl upholstery may be easily
cleaned with a mild soap or detergent
and water.
Cleaning the interior

’02 AVALON U (L/O 0107)
2532002 MY AVALON_U (OM22493U)
Leather Interior
The leather upholstery may be cleaned
with neutral detergent for wool.
Remove dirt using a soft cloth dampened
with 5% solution of neutral detergent for
wool. Then thoroughly wipe off all traces
of detergent with a clean damp cloth.
After cleaning or whenever any part of the
leather gets wet, dry with a soft clean
cloth. Allow the leather to dry in a venti-
lated shaded area.
NOTICE
If a stain should fail to come out
with a neutral detergent, apply a
cleaner that does not contain an
organic solvent.
 Never use organic substances such
as benzine, alcohol or gasoline,
or
alkaline or acid solutions for clean-
ing the leather as these
could
c ause discoloring.
 Use of a nylon brush or synthetic
fiber cloth, etc. may scratch the
fine grained surface of the leather.
Mildew may develop on soiled leath-
er upholstery. Be especially careful
to avoid oil spots. Try to keep your
upholstery always clean.
 Long exposure to direct sunlight
may cause the leather surface to
harden and shrink. Keep your ve-
hicle in a shaded area, especially in
the summer.
 The interior of your vehicle is apt
to heat up on hot summer days, so
avoid placing on the upholstery
items made of vinyl or plastic or
containing wax as these tend to
stick to leather when warm.
 Improper cleaning of the leather up-
holstery could result in discolor-
ation or staining.
If you have any questions about the
cleaning of your Toyota, your local
Toyota dealer will be pleased to answer
them.

’02 AVALON U (L/O 0107)
2552002 MY AVALON_U (OM22493U)
Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day−to −day care, is
more important than ever before to ensure
smooth, and trouble− free, safe, and eco-
nomical drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day −
to −day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsib ility to insure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.
Where to go for service?
Toyota technicians are well
−trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in −dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
Maintenance requirements

’02 AVALON U (L/O 0107)
2632002 MY AVALON_U (OM22493U)
If you perform maintenance by yourself,
be sure to follow the correct procedure
given in this section.
You should be aware that improper or in-
complete servicing may result in operating
problems.
Performing do−it−yourself maintenance
during the warranty period may affect your
warranty coverage. Read the separate
Toyota Warranty statement for details and
suggestions.
This section gives instructions only for
those items that are relatively easy for an
owner to perform. As explained in Section
6, there are still a number of items that
must be done by a qualified technician
with special tools.
For information on tools and parts for do −
it −yourself maintenance, see “Parts and
tools”.
Utmost care should be taken when work-
ing on your vehicle to prevent accidental
injury. Here are a few precautions that
you should be especially careful to ob-
serve:CAUTION
When the engine is running, keep
hands, clothing, and tools away
from the moving fan and engine
drive belts. (Removing rings,
watches, and ties is advisable.)
Right after driving, the engine
compartment—the engine, radiator,
exhaust manifold and spark plug
boots, etc.—will be hot. So be care-
ful not to touch them. Oil, fluids
and spark plugs may also be hot.
If the engine is hot, do not remove
the radiator cap or loosen the drain
plugs to prevent burning yourself.
Do not smoke, cause sparks or al-
low open flames around fuel or the
battery. Their fumes are flammable.
Do not get under your vehicle with
just the body jack supporting it. Al-
ways use automotive jack stands or
other solid supports.
Be sure that the ignition is off if
you work near the electric cooling
fans or radiator grille. With the
ignition on, the electric cooling fans
will automatically start to run if the
engine coolant temperature is high
and/or the air conditioning is on.
Use eye protection whenever you
work on or under your vehicle
where you may be exposed to flying
or falling material, fluid spray, etc.
Used engine oil contains potentially
harmful contaminants which may
cause skin disorders such as in-
flammation or skin cancer, so care
should be taken to avoid prolonged
and repeated contact with it. To re-
move used engine oil from your
skin, wash thoroughly with soap
and water.
Do not leave used oil within the
reach of children.
Dispose of used oil and filter only
in a safe and acceptable manner.
Do not dispose of used oil and fil-
ter in household trash, in sewers or
onto the ground. Call your dealer or
a service station for information
concerning recycling or disposal.
Doityourself service
precautions

’02 AVALON U (L/O 0107)
3032002 MY AVALON_U (OM22493U)
Treadwear—The treadwear grade is a
comparative rating based on the wear rate
of the tire when tested under controlled
conditions on a specified government test
course. For example, a tire graded 150
would wear one and a half (1 −1/2) times
as well on the government course as a
tire graded 100. The relative performance
of tires depends upon the actual condi-
tions of their use, however, and may de-
part significantly from the norm due to
variations in driving habits, service prac-
tices and differences in road characteris-
tics and climate.
Traction AA, A, B, C— The traction
grades, from highest to lowest, are AA, A,
B, and C, and they represent the tire’s
ability to stop on wet pavement as mea-
sured under controlled conditions on spe-
cified government test surfaces of asphalt
and concrete. A tire marked C may have
poor traction performance.
Warning: The traction grade assigned to
this tire is based on braking (straight
ahead) traction tests and does not include
cornering (turning) traction. Temperature A, B, C—
The temperature
grades are A (the highest), B, and C,
representing the tire’s resistance to the
generation of heat and its ability to dissi-
pate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature
can cause the material of the tire to de-
generate and reduce tire life, and exces-
sive temperature can lead to sudden tire
failure. The grade C corresponds to a lev-
el of performance which all passenger car
tires must meet under the Federal Motor
Vehicle Safety Standard No.109. Grades B
and A represent higher levels of perfor-
mance on the laboratory test wheel than
the minimum required by law.
Warning: The temperature grades for this
tire are established for a tire that is prop-
erly inflated and not overloaded. Exces-
sive speed, underinflation, or excessive
loading, either separately or in combina-
tion, can cause heat buildup and possible
tire failure.