2002 PONTIAC GRAND PRIX tow

6-62
Cleaning the Outside of the
Windshield and Wiper Blades
If the windshield is not clear after using the
windshield washer, or if the wiper blade chatters
when running, wax, sap or other material may be
on the blade or windshield.
Clean the outside of the windshield with a full
-strength
glass cleaning liquid. The windshield is clean if beads
do not form when you rinse it with water.
Grime from the windshield will stick to the wiper
blades and affect their performance. Clean the blade
by wiping vigorously with a cloth soaked in
full
-strength windshield washer solvent. Then
rinse the blade with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Weatherstrips
Silicone grease on weatherstrips will make them
last longer, seal better, and not stick or squeak.
Apply silicone grease with a clean cloth at least
every six months. During very cold, damp weather
more frequent application may be required. See
ªRecommended Fluids and Lubricantsº in the Index.
Cleaning the Outside of Your Vehicle
The paint finish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle's finish is to
keep it clean by washing it often with lukewarm or
cold water.
Don't wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don't use strong soaps or
chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. You can get
GM
-approved cleaning products from your dealer. See
ªAppearance Care and Materialsº in the Index. Don't
use cleaning agents that are petroleum based, or that
contain acid or abrasives. All cleaning agents should be
flushed promptly and not allowed to dry on the surface,
or they could stain. Dry the finish with a soft, clean
chamois or an all
-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.

6-64
Cleaning Aluminum Wheels
Chrome
-Plated Wheels (If Equipped)
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don't use strong soaps,
chemicals, abrasive polishes, abrasive cleaners, cleaners
with acid or abrasive cleaning brushes on them because
you could damage the surface. Do not use chrome polish
on aluminum wheels.
Use chrome polish only on chrome
-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Don't take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe off any overspray or splash from all painted
surfaces on the body or wheels of the vehicle.
Petroleum
-based products may damage the paint
finish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti
-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide
the corrosion protection while maintaining the warranty.

Scheduled Maintenance
7-11
50,000 Miles (83 000 km)
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter at 100,000 miles (166 000 km).
52,500 Miles (87 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +).
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-14
100,000 Miles (166 000 km)
Inspect spark plug wires.
An Emission Control Service.
Replace spark plugs.
An Emission Control Service.
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transaxle fluid,
change both the fluid and filter.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck.
Pressure test the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

8-6
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.
Pontiac Roadside Assistance Program
Security While You Travel
1-800-ROADSIDE (1-800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value
-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.

8-7
Pontiac's Roadside Assistance toll-free number is
staffed by a team of technically trained advisors, who
are available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Pontiac dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:

Fuel delivery

Lock
-out service (identification required)

Tow to nearest dealership for warranty service

Change a flat tire

Jump starts
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement

Tire repair facilities
Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac's comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number

8-11
REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1±800±762-2737, or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7