2002 PONTIAC GRAND AM ECU

4-40 Driving with a Trailer
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the
trailer. And always keep in mind that the vehicle you are
driving is now a good deal longer and not nearly as
responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving and
then apply the trailer brake controller by hand to be sure
the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer brakes
are still working.
Following Distance
Stay at least twice as far behind the vehicle ahead as you
would when driving your vehicle without a trailer. This
can help you avoid situations that require heavy braking
and sudden turns.
Passing
You'll need more passing distance up ahead when
you're towing a trailer. And, because you're a good
deal longer, you'll need to go much farther beyond
the passed vehicle before you can return to your lane.
Backing Up
Hold the bottom of the steering wheel with one hand.
Then, to move the trailer to the left, just move that
hand to the left. To move the trailer to the right, move
your hand to the right. Always back up slowly and, if
possible, have someone guide you.

5-26 Storing the Flat Tire and Tools
CAUTION:
Storing a jack, a tire or other equipment in the
passenger compartment of the vehicle could
cause injury. In a sudden stop or collision, loose
equipment could strike someone. Store all these
in the proper place.
Store the flat tire in the compact spare tire compartment.
Place the tire in the compartment, then secure the adapter
and wing nut. Place the cover and the nut on top of the
flat tire. Store the jack and the wrench in the foam tray.
A. Nut
B. Cover
C. Wing Bolt
D. AdapterE. Wrench
F. Jack
G. Tool Tray
H. Flat Tire

6-35 Headlamps
1. Lift up on the two retaining clips which secure the
headlamp assembly.
2. Lift the headlamp assembly forward, out of the
mounting bracket.
3. Turn the bulb assembly retainer counterclockwise
one
-sixth of a turn and pull out the bulb assembly.
4. Unclip the bulb assembly from the wiring harness.
5. After replacing the bulb, reverse Steps 1 through 4 to
reinstall the bulb assembly and headlamp assembly.

6-48
NOTICE:
If your vehicle has a tire size other than
P225/50R16 size tires, use tire chains only where
legal and only when you must. Use only SAE Class
ªSº type chains that are the proper size for your
tires. Install them on the front tires and tighten
them as tightly as possible with the ends securely
fastened. Drive slowly and follow the chain
manufacturer's instructions. If you can hear the
chains contacting your vehicle, stop and retighten
them. If the contact continues, slow down until it
stops. Driving too fast or spinning the wheels with
chains on will damage your vehicle.
Appearance Care
Remember, cleaning products can be hazardous. Some
are toxic. Others can burst into flame if you strike a
match or get them on a hot part of the vehicle. Some are
dangerous if you breathe their fumes in a closed space.
When you use anything from a container to clean your
vehicle, be sure to follow the manufacturer's warnings
and instructions. And always open your doors or
windows when you're cleaning the inside.Never use these to clean your vehicle:

Gasoline

Benzene

Naphtha

Carbon Tetrachloride

Acetone

Paint Thinner

Turpentine

Lacquer Thinner

Nail Polish Remover
They can all be hazardous
-- some more than
others
-- and they can all damage your vehicle, too.
Don't use any of these unless this manual says you can.
In many uses, these will damage your vehicle:

Alcohol

Laundry Soap

Bleach

Reducing Agents

8-2
Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.The PONTIAC CARES philosophy and elements are
designed to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and is dedicated to taking care of the most
important person ... YOU! PONTIAC CARES is:
A valuable feature that comes with every Pontiac,
a feature that offers a multitude of benefits that can
give you safety, security, comfort and convenience.
What Makes Up Pontiac Cares?

A 3 year/36,000 mile (60 000 km)
Bumper
-to-Bumper Warranty

Customer Assistance

Roadside Assistance

Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one and are discussed in greater
detail in your owner's manual. Pontiac is focusing on
the changing needs of our customers and is committed
to giving you an exceptional level of customer care
throughout your ownership experience. Our goal is
to create total customer enthusiasm in our product and
our services and make you the most satisfied customer
in the world.

8-6
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.
Pontiac Roadside Assistance Program
Security While You Travel
1-800-ROADSIDE (1-800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value
-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.

8-8
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac's
judgement, the claims become excessive in frequency or
type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we're only a phone call away.
Pontiac Roadside Assistance
-- 1-800-ROADSIDE
or 1
-800-762-3743, text telephone (TTY) users,
call 1
-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book or
call 1
-800-268-6800 for emergency services.
Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support
program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper
-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience. If your
vehicle cannot be scheduled into the service department
immediately, keep driving it until it can be scheduled for
service, unless, of course, the problem is safety
-related.
If it is, please call your dealership, let them know this,
and ask for instructions.