2002 NISSAN QUEST service

Foreword
Welcome to the growing family of new
NISSAN owners. This vehicle is delivered
to you with confidence. It was produced
using the latest techniques and strict quality
control.
This manual was prepared to help you
understand the operation and maintenance
of your vehicle so that you may enjoy many
miles of driving pleasure. Please read
through this manual before operating your
vehicle.
A separate Warranty Information Booklet
explains details about the warranties
covering your vehicle. The ªNISSAN Ser-
vice and Maintenance Guideº explains
details about maintaining and servicing
your vehicle. Additionally, a separate
Customer Care/Lemon Law Booklet (U.S.
only) will explain how to resolve any
concerns you may have with your ve-
hicle, as well as clarify your rights under
your state's lemon law.
Your NISSAN dealership knows your ve-
hicle best. When you require any service or
have any questions, they will be glad to
assist you with the extensive resources
available to them.READ FIRST Ð THEN DRIVE SAFELY
Before driving your vehicle read this own-
er's manual carefully. This will ensure famil-
iarity with controls and maintenance re-
quirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION
REMINDERS FOR SAFETY!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
cNEVER drive under the influence of
alcohol or drugs.
cALWAYS observe posted speed lim-
its and never drive too fast for con-
ditions.
cALWAYS use your seat belts and
appropriate child restraint
systems.
Pre-teen children should be seated
in the rear seat.
cALWAYS provide information about
the proper use of vehicle safety fea-
tures to all occupants of the vehicle.
c
ALWAYS review this owner's manual
for important safety information.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified.
Modification could affect its perfor-
mance, safety or durability, and may
even violate governmental regulations.
In addition, damage or performance
problems resulting from modifications
may not be covered under NISSAN
warranties.
WHEN READING THE MANUAL
This manual includes information for all
options available on this model. Therefore,
you may find some information that does
not apply to your vehicle.
All information, specifications and illustra-
tions in this manual are those in effect at the
time of printing. NISSAN reserves the right
to change specifications or design without
notice and without obligation.
The inside pages of this manual contain
a minimum of 50% recycled fibers,
including 10% post-consumer fibers.
ZX

Welcome To The World Of NISSAN
Your new NISSAN is the result of our dedication
to produce the finest in safe, reliable and eco-
nomical transportation. Your vehicle is the prod-
uct of a successful worldwide company that
manufactures cars and trucks in over 17 coun-
tries and distributes them in 170 nations.
NISSAN vehicles are designed and manufactured
by Nissan Motor Co., Ltd. which was founded in
Tokyo, Japan in 1933, and NISSAN affiliates world-
wide, collectively growing to become the fifth largest
automaker in the world. In addition to cars and
trucks, NISSAN also makes forklift trucks, marine
engines, boats and other diversified products.
NISSAN has made a substantial and growing
investment in North America. NISSAN's commit-
ment is nearly $4 billion dollars in capital invest-
ments in facilities across the continent. Some of
the facilities include the Nissan Manufacturing
facility in Smyrna, Tennessee, vehicle stylingdesign at Nissan Design America, Inc. in San
Diego, California, and engineering at Nissan
Technical Center North America in Farmington
Hills, Michigan. Additionally, NISSAN employs
nearly 18,000 people throughout the United
States, Canada, and Mexico. An additional
71,000 people work for the 1,500 NISSAN and
INFINITI dealers across North America.
NISSAN is also a substantial contributor to the
Canadian economy. Nissan Canada Inc., its sup-
pliers and over 140 dealers employ approxi-
mately 4,500 people. These include company
employees and the staffs of NISSAN dealers all
across Canada. In addition, many Canadians
work for companies that supply NISSAN and
NISSAN dealers with materials and services
ranging from the operation of port facilities and
transportation services, to the supply of lubri-
cants, parts and accessories.NISSAN pioneered the use of electronics and
computers in automobiles, and has led the indus-
try in improving both performance and fuel effi-
ciency through new engine designs and the use
of synthetic materials to reduce vehicle weight.
The company has also developed ways to build
quality into its vehicles at each stage of the
production process, both through extensive use
of automation and Ð most importantly Ð
through an awareness thatpeopleare the cen-
tral element in quality control.
From the time the parts arrived from our suppli-
ers until you took delivery of your new NISSAN,
dozens of checks were made to ensure that only
the best job was being done in producing and
delivering your vehicle. NISSAN also takes great
care to ensure that when you take your NISSAN
to your dealer for maintenance, the service techni-
cian will perform his work according to the quality
standards that have been established by the
factory.
Safety has also been built into your NISSAN. As
you know, seat belts are an integral part of the
safety systems that will help protect you and your
passengers in the event of a sudden stop or an
accident. We urge you to use the seat belts every
time you drive the vehicle.
The NISSAN story of growth and achievement
reflects our major goal: to provide you, our
customer, with a vehicle that is built with quality
and craftsmanship Ð a product that we can be
proud to build and you can be proud to own.
WFW0002
ZX

NISSAN CUSTOMER CARE PROGRAM
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact our (NISSAN's) Consumer Affairs De-
partment using our toll-free number:
For U.S. mainland and Alaska
customers
1-800-NISSAN-1
(1-800-647-7261)
For Hawaii customers
(808) 836-0888 (Oahu Number)
For CANADIAN customers
1-800-387-0122
The Consumer Affairs Department will ask
for the following information:
Ð Your name, address, and telephone
number
Ð Vehicle identification number (Attached
to the top of the instrument panel on the
driver's side.)
Ð Date of purchase
Ð Current odometer reading
Ð Your NISSAN dealer's name
Ð Your comments or questions
OR
you may write to NISSAN with the information
on the left at:
For U.S. mainland and Alaska custom-
ers
Nissan North America Inc.
Consumer Affairs Department
P.O. Box 191
Gardena, California 90248-0191
For Hawaii customers
Nissan Motor Corporation in Hawaii
2880 Kilihau St.
Honolulu, Hawaii 96819
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
ZX

The seating system allows great flexibility.
Proper usage is important to your safety.
WARNING
cDo not slide the seat while the ve-
hicle is moving.
cAfter adjustment, gently rock in the
seat to make sure it is securely
locked.
c
After sliding the seat, check that both
sides of the seat are locked securely
by attempting to move each side of
the seat forward and backward. This
must be done before the vehicle isput into motion in order to prevent
unintended movement of the seat and
passenger injuries.
cDo not allow passengers to use
seats placed in storage positions for
the seat belts will not protect the
occupants. Be sure to use the proper
seat belts for each seat location.
Improper seat belt usage will in-
crease the risk of severe injury in an
accident.
c
When the vehicle is being used to
carry cargo, properly secure all cargo
to help prevent it from sliding or shift-
ing. Do not place cargo higher than
the seatbacks. In a sudden stop or
collision, unsecured cargo could
cause personal injury.
cBe careful not to damage the seat
belt. Never allow anyone to ride in the
cargo area or on a seat that is in a
storage position. It is not designed
for passengers. They could be in-
jured in sudden braking or a collision.
cTo prevent luggage or packages
from sliding forward during braking,do not stack anything in the cargo
area higher than the seatbacks.
cIt is extremely dangerous to ride in a
cargo area inside of a vehicle. In a
collision, people riding in these ar-
eas are more likely to be seriously
injured or killed.
cDo not allow people to ride in any
area of your vehicle that is not
equipped with seats and seat belts.
cBe sure everyone in your vehicle is
in a seat and using a seat belt prop-
erly.
cBe sure to replace and reposition
floor mats as discussed in ``Floor
mat positioning'' in this section.
cThe three-passenger sliding bench
seat is not intended to be removed
from the vehicle by consumers.
However, if it must be removed, have
a qualified person remove it. That
person should refer to the instruc-
tions in the service manual. When
seat is reinstalled, the attaching
bolts must be tightened to the appro-
priate torque specifications. Failure
ARS1196
Seats, restraints and supplemental air bag systems1-9
ZX

cThe SRS wiring harness connectors
are yellow for easy identification.
When selling your vehicle, we request that
you inform the buyer about the supplemen-
tal air bag system and guide the buyer to the
appropriate sections in this owner's manual.
Pre-tensioner seat belt system (For
front seats)
WARNING
cThe pre-tensioner seat belt cannot
be reused after activation. It must be
replaced together with the retractor
as a unit.
cIf the vehicle becomes involved in a
frontal collision but the pre-
tensioner is not activated, be sure to
have the pre-tensioner system
checked and, if necessary, replaced
by your NISSAN dealer.
cNo unauthorized changes should be
made to any components or wiring
of the pre-tensioner seat belt sys-
tem. This is to prevent accidentalactivation of the pre-tensioner seat
belt or damage to the pre-tensioner
seat belt operation. Tampering with
the pre-tensioner seat belt system
may result in serious personal in-
jury.
cWork around and on the pre-
tensioner system should be done by
an authorized NISSAN dealer. Instal-
lation of electrical equipment should
also be done by an authorized
NISSAN dealer. Unauthorized electri-
cal test equipment and probing de-
vices should not be used on the
pre-tensioner seat belt system.
cIf you need to dispose of the pre-
tensioner or scrap the vehicle, con-
tact an authorized NISSAN dealer.
Correct pre-tensioner disposal pro-
cedures are set forth in the appropri-
ate NISSAN Service Manual. Incor-
rect disposal procedures could
cause personal injury.
The front seat pre-tensioner seat belt sys-
tem activates in conjunction with the supple-
mental front air bag. Working with the seat
belt retractor, it helps tighten the seat beltthe instant the vehicle becomes involved in
certain types of collisions, thereby restrain-
ing seat occupants.
The pre-tensioner is encased with the seat
belt's retractor. These seat belts are used
the same as conventional seat belts.
When the pre-tensioner seat belt activates,
smoke is released and a loud noise may be
heard. The smoke is not harmful and does
not indicate a fire. Care should be taken to
not intentionally inhale it, as it may cause
irritation and choking. Those with a history
of a breathing condition should get fresh air
promptly.
If any abnormality occurs in the pre-
tensioner system, the air bag warning light
will flash intermittently after the igni-
tion key is turned to the ON or START
position. In this case, the pre-tensioner seat
belt will not function properly.
When selling your vehicle, we request that
you inform the buyer about the pre-
tensioner seat belt system and guide the
buyer to the appropriate sections in this
owner's manual.
1-36Seats, restraints and supplemental air bag systems
ZX

then turns off. This means the system is
operational.
If any of the following conditions occur, the
supplemental air bag and pre-tensioner
seat belt systems need servicing and
should be taken to your nearest authorized
NISSAN dealer.
cThe supplemental air bag warning light
remains on after approximately 7 sec-
onds.
cThe supplemental air bag warning light
flashes intermittently.
cThe supplemental air bag warning light
does not come on at all.
Under these conditions, the supplemental
air bag and/or pre-tensioner seat belts may
not operate properly. It must be checked
and repaired. Take your vehicle to the near-
est authorized NISSAN dealer.
WARNING
If the supplemental air bag warning
light is on, it could mean that the
supplemental front air bag system will
not operate in an accident.
Repair and replacement procedure
The supplemental front air bag modules are
designed to inflate on a one-time-only basis.
As a reminder, unless it is damaged, the
supplemental air bag light remains illumi-
nated after inflation has occurred. Repair
and replacement of the air bag system
should be done only by an authorized NIS-
SAN dealer.
When maintenance work is required on the
vehicle, the supplemental front air bag sys-
tem and related parts should be pointed out
to the person conducting the maintenance.
The ignition key should always be in the
LOCK position when working under the
hood or inside the vehicle.
WARNING
cOnce the supplemental front air bag
inflates, the air bag module will not
function again and should be re-
placed by an authorized NISSAN
dealer. The air bag module cannot be
repaired.
cThe supplemental front air bag sys-
tem should be inspected by an au-
thorized NISSAN dealer if there is
any damage to the front end portion
of the vehicle or replaced if the
supplemental air bag has inflated.
c
If you need to dispose of a supple-
mental air bag or scrap the vehicle,
contact an authorized NISSAN dealer.
Correct supplemental air bag dis-
posal procedures are set forth in the
appropriate NISSAN Service Manual.
Incorrect disposal procedures could
cause personal injury.
1-38Seats, restraints and supplemental air bag systems
ZX

applied, stop the vehicle and perform the
following:
1.
Check the brake fluid level. Add brake fluid
as necessary. See ``Brake fluid'' in the
``Maintenance and do-it-yourself'' section
of this manual.
2. If the brake fluid level is correct, have the
warning system checked by an autho-
rized NISSAN dealer.
WARNING
cYour brake system may not be work-
ing properly if the warning light is
on. Driving could be dangerous. If
you judge it to be safe, drive care-
fully to the nearest service station
for repairs. Otherwise, have your ve-
hicle towed because driving it could
be dangerous.
cPressing the brake pedal with the
engine stopped and/or low brake
fluid level may increase your stop-
ping distance and braking will re-
quire greater pedal effort as well as
pedal travel.cIf the brake fluid level is below the
MINIMUM or MIN mark on the brake-
fluid reservoir, do not drive until the
brake system has been checked at a
NISSAN dealer.
Anti-lock brake warning light
If the light comes on while the engine is
running, it may indicate the anti-lock portion
of the brake system is not functioning prop-
erly. Have the system checked by an autho-
rized NISSAN dealer.
If a malfunction occurs in the system, the
anti-lock function turns off, but the brakes
continue to operate normally.
If the light comes on while you are driv-
ing, contact an authorized NISSAN
dealer for repair.
Low fuel warning light
This light comes on when the fuel level in
the fuel tank is getting low. Refuel as soon
as it is convenient, preferably before the fuel
gauge reaches E (Empty).There will be a
small reserve of fuel in the tank when the
fuel gauge needle reaches E (Empty).
INDICATOR LIGHTS
Overdrive off indicator light
This light comes on during driving when the
overdrive switch is pressed to prevent over-
drive operation (4th gear).
The O/D OFF indicator light comes on for
two seconds each time the ignition key is
turned ON. This shows the light is function-
ing properly.
If the O/D OFF indicator light blinks for
approximately 8 seconds after coming on for
2 seconds, have an authorized NISSAN
dealer check the transmission and repair it if
necessary.
The automatic transmission is equipped
with an electronic Fail-Safe mode. This sys-
tem allows the vehicle to be driven even in
the event of damage to the electrical cir-
cuits. If this occurs, the transmission may
default to third gear in drive range.
NOTE: See ``Fail-safe'' in the ``Starting and
driving'' section of this manual before visit-
ing an authorized NISSAN dealer.
2-10Instruments and controls
ZX

The air conditioning system in your NISSAN
vehicle is charged with a refrigerant de-
signed with the environment in mind.
This refrigerant does not harm the
earth's ozone layer.
Special charging equipment and lubricant
are required when servicing your NISSAN
air conditioner. Using improper refrigerants
or lubricants causes severe damage to your
air conditioning system. See ``Air condition-
ing system refrigerant and lubricant recom-
mendations'' in the ``Technical and con-
sumer information'' section of this manual.
An authorized NISSAN dealer is able to
service your environmentally ``friendly'' air
conditioning system.WARNING
The air conditioner system contains
refrigerant under high pressure. To
avoid personal injury, any air condi-
tioner service should be done by an
experienced technician with proper
equipment.
SERVICING AIR
CONDITIONING
Heater, air conditioner and audio systems4-15
ZX