2002 Mercury Mountaineer service

For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle’s operation.)
•Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Customer assistance
301

Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer assistance
302

Changing a tire .........................216
Child safety restraints ..............158
child safety belts ....................158
Child safety seats ......................161
attaching with tether straps ..166
in front seat ............................163
in rear seat ......................163, 165
Cleaning your vehicle ...............275
engine compartment ..............277
instrument panel ....................279
interior .....................................279
plastic parts ............................278
washing ....................................275
waxing .....................................276
wheels ......................................277
wiper blades ............................279
woodtone trim ........................279
Climate control (see Air
conditioning or Heating) ............36
Clock ......................................61, 74
Compass, electronic ....................17
calibration .................................19
set zone adjustment ...........18, 21
Console ........................................97
overhead ....................................85
rear ............................................98
Controls
power seat ...............................121
steering column ........................84
Coolant
checking and adding ..............240
refill capacities ................244, 282
specifications ..................285, 287
Cruise control (see Speed
control) ........................................78
Customer Assistance ................204
Ford accessories for your
vehicle .............................281, 298Ford Extended Service
Plan ..........................................291
Getting assistance outside
the U.S. and Canada ..............297
Getting roadside assistance ...204
Getting the service you
need .........................................291
Ordering additional owner’s
literature .................................301
The Dispute Settlement
Board .......................................294
Utilizing the
Mediation/Arbitration
Program ...................................297
D
Daytime running lamps
(see Lamps) ................................31
Defrost
rear window ..............................53
Dipstick
automatic transmission
fluid ..........................................247
engine oil .................................233
Doors
door ajar warning .....................12
lubricant specifications ..........285
Driveline universal joint and
slip yoke ....................................248
Driving under special
conditions ..........................187, 190
sand .........................................189
snow and ice ...........................191
through water .................189, 196
E
Electronic message center .........19
Index
305

Emergencies, roadside
jump-starting ..........................222
Emission control system ..........266
Engine ........................................287
check engine/service engine
soon light ....................................9
cleaning ...................................277
coolant .....................................240
fail-safe coolant ......................244
idle speed control ...................248
lubrication
specifications ..................285, 287
refill capacities ........................282
service points ..................232–233
starting after a collision .........205
Engine block heater .................172
Engine oil ..................................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........237, 282
recommendations ...................237
refill capacities ........................282
specifications ..................285, 287
Exhaust fumes ..........................173
F
Fail safe cooling ........................244
Flexible Fuel Vehicle (FFV) ....257
Floor mats ...................................99
Fluid capacities .........................282
Foglamps .....................................31
Four-Wheel Drive vehicles
driving off road .......................186
preparing to drive your
vehicle .....................................180
Fuel ............................................257calculating fuel
economy ............................22, 262
cap .....................................10, 261
capacity ...................................282
choosing the right fuel ...........259
comparisons with EPA fuel
economy estimates .................266
detergent in fuel .....................261
filling your vehicle with
fuel ...........................257, 261, 263
filter, specifications ........262, 282
fuel pump shut-off switch .....205
gauge .........................................17
improving fuel economy ........262
octane rating ...................260, 287
quality ......................................260
running out of fuel .................261
safety information relating to
automotive fuels .....................257
Fuel - flex fuel vehicle
(FFV) .........................257, 259–260
Fuses ..................................206–207
G
Garage door opener ..............86, 88
Gas cap (see Fuel cap) ......10, 261
Gas mileage (see Fuel
economy) ...................................262
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........17
fuel gauge ..................................17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................16
Index
306

interior lamps ...........................87
replacing bulbs .......268, 270–273
Lane change indicator
(see Turn signal) ........................77
Liftgate ................................99, 103
Lights, warning and indicator ......8
AdvanceTrac .............................12
air bag ........................................10
anti-lock brakes (ABS) ....11, 175
brake ..........................................10
charging system ........................12
check coolant ............................11
cruise indicator .........................13
door ajar
....................................12
engine oil pressure
...................11
fuel cap light
.............................10
high beam
.................................12
low washer fluid
.......................12
overdrive off
..............................13
safety belt
.................................10
service engine soon
....................9
speed control
............................82
turn signal indicator
.................12
Limited-slip axle
.......................194
Load limits
.................................194
GAWR
......................................194
GVWR
......................................194
trailer towing
..........................194
Loading instructions
.................196
Locks
autolock
...................................111
childproof
..................................96
doors
..........................................95
Lubricant specifications
...285, 287
Lumbar support, seats
.............124M
Manual transmission
lubricant specifications ..........287
Message center .....................19–20
english/metric button ...............25
system check button ................25
warning messages .....................25
Mirrors .........................................93
automatic dimming rearview
mirror ........................................92
fold away ...................................97
heated ........................................97
side view mirrors (power) .......96
Moon roof ....................................86
Motorcraft parts ................262, 282
O
Octane rating ............................260
Odometer .....................................15
Oil (see Engine oil) ..................233
P
Panic alarm feature, remote
entry system ..............................103
Parking brake ............................176
Parts (see Motorcraft parts) ....282
Pedals (see Power adjustable
foot pedals) .................................33
Power distribution box
(see Fuses) ...............................211
Power door locks ........................95
Power mirrors .............................96
Power point .................................98
Power steering ..........................180
Index
308

2Ensure the correct automatic transmission fluid is used. MERCONand
MERCONV are not interchangeable. DO NOT mix MERCONand
MERCONV. Refer to your scheduled maintenance guide to determine
the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may vary
based on cooler size and if equipped with in-tank cooler. The amount of
transmission fluid and fluid level should be checked by a qualified
technician.
Filling station information
312