2002 Mercury Mountaineer ECU

P (Park)
To put your vehicle in gear, start the engine, depress the brake pedal,
then move gearshift lever out of P (Park).
Always come to a complete stop
before shifting into P (Park). Make
sure the gearshift lever is securely
latched in P (Park). This position locks the transmission and prevents
the rear wheels from turning.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
N (Neutral)
With the gearshift lever in N
(Neutral), the vehicle can be started
and is free to roll. Hold the brake
pedal down while in this position.
D (Overdrive)
The normal driving position for the
best fuel economy. Transmission
operates in gears one through five.D
(Overdrive) can be deactivated by
pressing the transmission control
switch on the end of the gearshift
lever.
The transmission control indicator
light (TCIL) will illuminate on the
instrument cluster.
O/D
OFF
Driving
184

RearWheelDrive(RWD)4x2vehicles:
Thisappliestoall4x2 trucks/sport utilities with rear wheel drive capability.
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged.
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
AWD vehicles:
Vehicles equipped with AWD cannot be towed with all wheels on the
ground as vehicle damage may occur.
LUGGAGE RACK
Your vehicle is equipped with a roof
rack. The maximum recommended
load is 90 kg (200 lbs), evenly
distributed. If it is not possible to
distribute the load, position it as far
rearward as possible. Use the tie
down loops (on the thumbwheels)
to secure the load.
Driving
202

To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the front or rear
differential as a jacking point.
8. Remove the lug nuts with the lug wrench.
9. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts, cone side in, until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
10. Lower the wheel by turning the jack handle counterclockwise.
11. Remove the jack and fully
tighten the lug nuts in the order
shown.
12. Replace beauty cap, stow the
jack and tools in their respective
locations, making sure they are fully
secured so they do not rattle when
you drive.
13. Unblock the wheels.
Stowing the spare tire
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the tire changing instructions located with the jack
hardware.
1
4 3
2 5
Roadside emergencies
221

SERVICERECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine compartment for easy
location.
•We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Do not work on a hot engine.
•When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught up in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must“relearn”its idle
conditions before your vehicle will drive properly, as explained in the
Batterysection of this chapter.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
Maintenance and care
229

3.Setthe parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level indicator (dipstick).
•4.0L V6 engine
Maintenance and care
234

ChangingtireswithTPMS
It is recommended that you always
have your tires serviced by a dealer
or qualified technician.Each tire is
equipped with a tire pressure
sensor mounted on the wheel
inside the tire behind the valve
stem. The tire pressure sensor
must be unbolted from the wheel prior to tire removal. The
sensor can be removed by loosening the nut at the valve stem.
Failure to remove the sensor may damage it.The rubber grommet
(washer) between the wheel and the tire pressure sensor needs to be
replaced when any tire is changed to minimize air leaks.
The tire pressure should be checked periodically (at least monthly) using
a tire gauge, refer toChecking the tire pressurein this chapter.
USING SNOW TIRES AND TRACTION DEVICES
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, using snow tires or traction
devices may be necessary. Ford offers tire cables as a Ford approved
accessory and recommends use of these or SAE class“S”. See your
dealer or qualified service technician for more information on tire cables
for your vehicle.
Follow these guidelines when using snow tires and traction devices:
•Cables or chains should only be used on the rear wheels.
•Install cables or chains securely, verifying that the cables or chains do
not touch any wiring, brake lines or fuel lines.
•Drive cautiously. If you hear the cables or chains rub or bang against
the vehicle, stop and retighten them. If this does not work, remove the
cables or chains to prevent vehicle damage.
•Avoid overloading your vehicle.
•Remove the cables or chains when they are no longer needed.
•Do not use cables or chains on dry roads.
•Do not exceed 48 km/h (30 mph) with tire cables or chains on your
vehicle.
Maintenance and care
256

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
Customer assistance
292

In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
Customer assistance
293