2002 MERCEDES-BENZ S500 pre safe

222 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button•. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center. For
services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

227 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?”will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.

234 Starter switch — KEYLESS-GO
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
•Do not forget, the engine can be started by anyone if
a KEYLESS-GO-card is left inside the vehicle.
•To be able to operate the vehicle in the case of a
malfunction in the KEYLESS-GO-system (e.g. strong
radio frequency disturbance), we recommend that
you carry the electronic key plus mechanical key
with you and keep them in a safe place so that they
are always handy. Never leave the electronic key in
the vehicle.
•To avoid radio transmission interference, never store
the KEYLESS-GO-card together with other electronic
items (e.g. cellular telephones, other KEYLESS-GO-
cards) or metallic objects (e.g. coins, metal foil).Notes:
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.

248 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power assistance
BrakesExcessive use of salt and other snow melting chemicals
spread on roads during the winter months may cause a
build up of moisture or residue to form on the braking
components. This build up or residue could cause light
corrosion of the braking components if the vehicle is
parked with the brakes cold. Apply steady and even
braking pressure when stopping the vehicle to warm up
and dry the brake components.
Important!
Please pay attention to the function of the brake assist
system (BAS), see page 277.
The condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service at an authorized Mercedes-Benz
Center.
Wa r n i n g !
When the engine is not running, the brake and
steering systems are without power assistance.
Under these circumstances, a much greater effort is
necessary to stop or steer the vehicle.Wa r n i n g !
After driving in heavy rain for some time without
applying the brakes or through water deep enough
to wet brake components or salty road conditions,
the first braking action may be somewhat reduced
and increased pedal pressure may be necessary to
obtain expected braking effect. Be sure to maintain
a safe distance from vehicles in front.Resting your foot on the brake pedal will cause
excessive and premature wear of the brake pads.It can also result in the brakes overheating thereby
significantly reducing their effectiveness. It may
not be possible to stop the vehicle in sufficient time
to avoid an accident.

249 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index If the parking brake is released and the brake warning
lamp in the instrument cluster stays on, the brake fluid
level in the reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake fluid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Center immediately.
All checks and service work on the brake system should
be carried out by an authorized Mercedes-Benz Center.
Install only brake pads and brake fluid recommended by
Mercedes-Benz.Caution!
When driving down long and steep grades, relieve the
load on the brakes by shifting into a lower gear to use
the engine’s braking power. This helps prevent
overheating of the brakes and reduces brake pad wear.
After hard braking, it is advisable to drive on for some
time, rather than immediately parking, so the air stream
will cool down the brakes faster.
Driving off
Apply the service brakes to test them briefly after
driving off. Perform this procedure only when the road
is clear of other traffic.
Warm up the engine smoothly. Do not place full load on
the engine until the operating temperature has been
reached.
When starting off on a slippery surface, do not allow one
drive wheel to spin for an extended period with the ESP
switched off. Doing so may cause serious damage to the
drive train which is not covered by the Mercedes-Benz
Limited Warranty.
Wa r n i n g !
If other than recommended brake pads are
installed, or other than recommended brake fluid
is used, the braking properties of the vehicle can be
degraded to an extent that safe braking is
substantially impaired. This could result in an
accident.

252 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Specified tire pressures must be maintained. This
applies particularly if the tires are subjected to high
loads (e.g. high speeds, heavy loads, high ambient
temperatures).
Aq uaplaning
Depending on the depth of the water layer on the road,
aquaplaning may occur, even at low speeds and with
new tires. Reduce vehicle speed, avoid track grooves in
the road and apply brakes cautiously in the rain.Tire traction
The safe speed on a wet, snow covered or icy road is
always lower than on a dry road.
You should pay particular attention to the condition of
the road whenever the outside temperatures are close to
the freezing point.
We recommend M+S rated radial-ply tires for the winter
season for all four wheels to insure normal balanced
handling characteristics. On packed snow, they can
reduce your stopping distance as compared with
summer tires. Stopping distance, however, is still
considerably greater than when the road is not snow or
ice covered.
Wa r n i n g !
Do not drive with a flat tire. A flat tire affects the
ability to steer or brake the vehicle. You may lose
control of the vehicle. Continued driving with a flat
tire or driving at high speed with a flat tire will
cause excessive heat build-up and possibly a fire.
Wa r n i n g !
If ice has formed on the road, tire traction will be
substantially reduced. Under such weather
conditions, drive, steer and brake with extreme
caution.

254 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Important!
Use of snow chains is not permissible with tire sizes
245 / 45 R18 or 275 / 40 R18.
Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.If the vehicle is parked after being driven on salt treated
roads, the braking efficiency should be tested as soon as
possible after driving is resumed while observing the
safety rules in the previous paragraph.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
O t h e rw i s e , d e a d ly c a r b o n m o n ox i d e ( CO ) ga s e s m ay
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.

260 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Notes:
If the engine does not brake the vehicle sufficiently
while driving on a downgrade, the speed you set on the
cruise control may be exceeded. In this case the
automatic transmission shifts down (max. to 3rd gear)
to maintain the set cruise control speed by using the
engine’s braking power.
As soon as the grade eases, the automatic transmission
shifts up again dependent on the selector lever position.
Nevertheless, in some cases you may have to step on the
brake pedal to slow down. In this case the cruise control
is switched off.
Use the lever to resume the previously set speed.
The “CRUISE CONTROL - - -” message is displayed on
the multifunction display when any attempt is made to
store speeds below 19 mph (30 km / h) or when an
attempt is made to recall a speed when no speed has
been stored – the cruise control remains switched off.
See malfunction and warning messages on page 325 if
the cruise control has a malfunction.
Wa r n i n g !
Only use the cruise control if the traffic and
weather conditions make it advisable to travel at a
steady speed.• The use of cruise control can be dangerous on
winding roads or in heavy traffic because
conditions do not allow safe driving at a steady
speed.
• The use of cruise control can be dangerous on
slippery roads. Rapid changes in tire adhesion
can result in wheel spin and loss of control.The “Resume” function should only be operated if
the driver is fully aware of the previously set speed
and wishes to resume this particular preset speed.