184 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power windows
The control panel is located on the driver’s door. Switches for:
1left, front
2right, front
3Switch for rear door window override
4left, rear
5right, rear
There are individual switches in the front passenger
door and the rear door for the respective windows.
Turn electronic key in starter switch to position 1 or 2.
Opening the side windows:
Press k on the switch to resistance point.
Closing the side windows:
Press j on the switch to resistance point.
Release switch when window is in desired position.
3
3
3
3
P54.25-0424-26
1
2
34
5
215 Contents – Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation of
radio transmitters ..................... 216
The first 1 000 miles
(1 500 km) ................................. 217
Maintenance ................................... 217
Tele Aid ........................................... 218
Catalytic converter ........................228
Emission control ............................229
Starter switch .................................230
Starter switch –
KEYLESS-GO ..............................232
Starting and turning off
the engine ..................................235
Automatic transmission ...............237
Parking brake .................................246
Driving instructions ......................247
Drive sensibly –
Save Fuel .....................................247
Drinking and driving .................247Pedals .......................................... 247
Power assistance ........................ 248
Brakes .......................................... 248
Driving off ................................... 249
Parking ........................................ 250
Tires ............................................. 251
Snow chains ............................... 253
Winter driving instructions ..... 254
Block heater ................................ 255
Deep water .................................. 256
Passenger compartment ........... 256
Traveling abroad ........................ 257
Cruise control ................................ 258
Distronic (DTR) .............................. 261
Brake assist system
(BAS) .......................................... 277
Antilock brake system
(ABS) .......................................... 278
Electronic stability program
(ESP) ........................................... 280Active body control
(ABC) ..........................................284
Level control system for vehicles
with Airmatic system ...............285
Level control system for vehicles
with Active Body Control
(ABC) ..........................................286
Adaptive damping system
(ADS) ...........................................289
Parking assist (Parktronic) .......... 291
What you should know
at the gas station .......................296
Check regularly and
before a long trip ......................299
218 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 (vehicles with KEYLESS-GO:
operating position, see page 232) and the message
“TELE AID – NOT ACTIVATED” will be shown in the
multifunction display for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæand for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
223 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 218 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
224 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 218 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit.
226 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for
minimum of 20 seconds until the “SOS” button is
flashing. The message “EMERGENCY CALL – CALL
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the trunk button was pressed for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pressing the trunk button again.
259 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index 3Canceling
To cancel the cruise control, briefly push lever to
position 3.
When you step on the brake pedal or the vehicle
speed drops below approximately 19 mph
(30 km / h), for example when driving upgrade, the
cruise control will be canceled.
If the cruise control cancels by itself and remains
inoperative until the engine is restarted, have the
system checked at your authorized Mercedes-Benz
Center as soon as possible.4Resume
If the lever is briefly pushed to position 4 when
driving at a speed exceeding approximately 19 mph
(30 km / h), the vehicle resumes the speed which
was set prior to the cancellation of the cruise
control.
The selected speed is shown for approximately
5 seconds in the multifunction display, and the
corresponding speedometer segments from the
selected speed to the vehicle maximum speed are
illuminated.
The last memorized speed is canceled when the
electronic key in the starter switch is turned to
position 1 or 0.
Important!
Moving gear selector lever to position “N” switches the
cruise control off.
266 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Deactivation of Distronic
Briefly move the distronic control lever in “OFF”
direction (3) – the stored speed remains in the memory
until the electronic key in the starter switch is turned to
position 1 or 0.
Distronic is also deactivated if:
•the service brake pedal is depressed,
•the parking brake is activated,
•the vehicle decelerates to less than approximately
25 mph (Canada: 40 km/h), e.g. while maintaining
the distance to the vehicle ahead,•the gear selector lever is moved to position “N”,
•the electronic stability program (ESP) is active,
•the electronic stability program (ESP) is switched off
manually.
Note:
A signal sounds and the message “DISTRONIC OFF”
appears for 5 seconds in the multifunction display
everytime Distronic is deactivated (except when moving
distronic control lever in “OFF” direction).
Wa r n i n g !
The Distronic switches off and releases the brakes
when the vehicle decelerates below the minimum
speed of 25 mph (Canada: 40 km/h) by operation of
the system. At that time, the driver must apply the
brakes in order to reduce vehicle speed further or
bring it to a stop.