166 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the MCS display for
approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can be adjusted
using the volume control on the MCS unit. To activate,
press the “SOS” button, the Roadside Assistance
button• or the Information button¡, depending
on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* OptionalSystem self-check
Initially, after turning the key in steering lock to
position 2, malfunctions are detected and indicated (the
indicator lamps in the “SOS” button, the Roadside
Assistance button• and Information button¡
stay on longer than 10 seconds or do not come on). The
message “TELE AID – PLEASE VISIT WORKSHOP”
appears in the MCS display.
