2002 MERCEDES-BENZ ML320 cellular

175 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Customer
Assistance Center representative, except Roadside
assistance and Information calls, which can also be
terminated by using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the MCS display to indicate receipt of the door unlock
command.

177 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services press the TEL button and then
the SVC soft key on the MCS unit. Then select UPDT
soft key. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the MCS display and call
status messages will appear in the MCS display.
Once information is available, the message “NEW INFO
RECEIVED READ LATER WHEN STOPPED?” will appear.
Select “Yes”. With the vehicle stopped in a safe location
press TEL button, SVC soft key to read messages.Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
The Tele Aid control unit is located under the front
passenger seat. If there is accumulation of water or
other liquid in this area, the Tele Aid control unit
could suffer an electrical short circuit making the
system inoperative. In this case the indicator lamp
in the “SOS” button will not illuminate during or
will remain illuminated after the system self-check.
Have the system checked at the nearest
Mercedes-Benz Light Truck Center as soon as
possible.

323 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Automatic transmission ............................................... 183
Emergency Operation .............................................. 190
Fluid level ...................................................................256
Selector lever position .............................................. 186
Transmission selector lever,
manually unlocking ............................................. 281
BBabySmart
TM airbag deactivation system ..................... 55
Self-test ......................................................................... 55
BAS (Brake assist system) ............................................ 217
Malfunction indicator lamp ..................................... 243
Battery .............................................................................273
Battery recycling ....................................................... 274
Charge indicator lamp ..............................................245
Battery, remote control ................................................. 292
Block heater .................................................................... 201
Blocking of rear door windows .................................... 124
Brake assist system (BAS) ............................................ 217
Malfunction indicator lamp ..................................... 243
Brake fluid .............................................................. 193, 316
Brake warning lamp ................................................. 241
Capacity ...................................................................... 315
Brake pad wear indicator ............................................. 247Brake warning lamp ...................................................... 241
Brake fluid low .......................................................... 241
Brakes ......................................................191, 193, 315, 316
Bulbs
See Replacing bulbs ................................................. 282
CCapacities
Fuels, coolants, lubricants etc. ............................... 314
Cargo area ....................................................................... 149
Hooks .......................................................................... 151
Loading instructions ................................................. 154
Cargo area cover blind .................................................. 155
Cargo compartment lamp ............................................. 129
Cargo floor plates
Removable .................................................................. 147
Storage ........................................................................ 148
Cargo tie-down rings ..................................................... 150
Catalytic converter ......................................................... 178
Cellular telephone .......................................................... 157
Center console .................................................................. 20
Central locking switch .................................................... 32