2002 MERCEDES-BENZ ML320 lock

159 Garage door opener
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index For operation in the USA only: This device complies
with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Any unauthorized modification to this device could void
to the user’s authority to operate the equipment.
Programming or reprogramming the integrated
remote control:
1. Turn key in steering lock to position 1 or 2.
2. Hold the end of the hand-held transmitter of the
device you wish to train approximately 2 to 5 inches
(5 cm to 12 cm) away from the surface of the
integrated remote control located on the overhead
console, keeping the indicator lamp in view.3. Using both hands, simultaneously push the hand-
held transmitter button and the desired integrated
remote control button. Do not release the buttons
until completing step 4.
4. The indicator lamp on the integrated remote control
will flash, first slowly and then rapidly. When the
indicator lamp flashes rapidly, both buttons may be
released (the rapid flashing lamp indicates
successful programming of the new frequency
signal). To program the remaining two buttons,
follow steps 1 through 4.
Note:
If after repeated attempts, you do not successfully
program the integrated remote control device to learn
the signal of the hand-held transmitter, the garage door
opener could be equipped with the “rolling code
feature”.

161 Garage door opener
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Operation of remote control:
1. Turn key in steering lock to position 1 or 2.
2. Select and press the appropriate button to activate
the remote controlled device. The integrated remote
control transmitter continues to send the signal as
long as the button is pressed – up to 20 seconds.Erasing the remote control memory:
1. Turn key in steering lock to position 1 or 2.
2. Simultaneously holding down the left and right side
buttons for approximately 20 seconds, or until the
control lamp blinks rapidly, will erase the codes of
all three channels.

163 Contents - Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation of
radio transmitters ..................... 164
The first 1 000 miles
(1 500 km) ................................. 165
Maintenance ................................... 165
Tele Aid ........................................... 166
Catalytic converter ........................ 178
Emission control ............................ 179
Steering lock ................................... 180
Starting and turning off
the engine .................................. 182
Automatic transmission ............... 183
Parking brake ................................. 191Driving instructions .......................192
Drive sensibly – save fuel .........192
Drinking and driving .................192
Pedals ...........................................192
Power assistance .........................193
Brakes ...........................................193
Driving off ....................................194
Parking .........................................195
Tires ..............................................195
Snow chains ................................199
Winter driving instructions ......199
Deep water .................................. 201
Passenger compartment ........... 201
Traveling abroad ........................ 201
Off-Road driving ............................ 202
Trailer towing ................................ 209
Cruise control .................................214Brake assi st system
(BAS) ........................................... 217
Antilock brake system
(ABS) ........................................... 219
Four-wheel electronic
traction system (4-ETS+) .......... 221
Electronic brake proportioning
(EBP) ...........................................222
Electronic stability program
(ESP) ...........................................223
Transmission control –
LOW RANGE mode ...................227
Parking assist
(Parktronic) ..............................230
What you should know
at the gas station .......................235
Check regularly and
before a long trip ......................238

166 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the MCS display for
approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can be adjusted
using the volume control on the MCS unit. To activate,
press the “SOS” button, the Roadside Assistance
button• or the Information button¡, depending
on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* OptionalSystem self-check
Initially, after turning the key in steering lock to
position 2, malfunctions are detected and indicated (the
indicator lamps in the “SOS” button, the Roadside
Assistance button• and Information button¡
stay on longer than 10 seconds or do not come on). The
message “TELE AID – PLEASE VISIT WORKSHOP”
appears in the MCS display.

171 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index When the connection is established, the message
“ROADSIDE ASSISTANCE – CALL CONNECTED”
appears in the MCS display. The Tele Aid system will
transmit data generating the vehicle identification
number, model, color and location (subject to
availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
MCS display. The nature of the need for assistance can
then be described. The Mercedes-Benz Roadside
assistance dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow your
vehicle to the nearest Mercedes-Benz Center. For
services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for
approximately 10 seconds during the system self-check
after turning key in steering lock to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 166 when the indicator
lamp does not light up in red or stay on longer than
approximately 10 seconds.

173 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 166 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.

175 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Customer
Assistance Center representative, except Roadside
assistance and Information calls, which can also be
terminated by using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the MCS display to indicate receipt of the door unlock
command.

176 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the outside liftgate handle was pulled for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling the outside liftgate handle
again.Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.