2002 MERCEDES-BENZ E WAGON Owner's Manual

310 Replacing wiper blade insert
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Rear window wiper bladeRemoval:
Fold wiper arm (1) away from rear window and rotate
wiper blade (2) until perpendicular to wiper arm. Push
safety tab (3) of attachment link (4) and pull wiper blade
from end of wiper arm.
Installation:
Slide wiper blade onto wiper arm until it locks in place.
Note:
You can also replace the wiper blade insert.

311 Roof rack
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index Roof rack
1Cross bar
2Knurled-head screws
3Clamping plates
4Protective strips
The cross bars (1) should only be used as guard rails to
prevent luggage from sliding. They must only be
installed above the protective strips (4).Installation:
1. Loosen knurled-head screws (2) and turn clamping
plates (3) to side.
2. Mount cross bar (1) on roof railings.
3. Turn clamping plates (3) back under roof railings
and tighten the knurled-head screws (2).
Important!
Do not use the pop-up feature of the sliding / pop-up roof
when positioning and / or placing luggage above it, to
prevent damage to the sliding / pop-up roof panel.
Never place luggage on cross bars only, but load it on
the protective strips, distribute it evenly over the entire
area and fasten it securely.

312 Roof rack
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Long cargo items should not extend beyond the vehicle
length and should be securely fastened at the front and
rear.
Prior to and during an extended trip check the roof load,
and retighten the knurled-head screws if necessary.
The heaviest portion of the cargo should always be kept
as low as possible since it influences the handling
characteristics of the vehicle.
When driving without roof luggage, the cross bars may
be removed to reduce wind noise.
For load capacity see page 326.Note:
Use only roof racks approved by Mercedes-Benz. They
mount to the roof railings and do not require additional
supports (e.g. suction cups or legs). Such supports may
lead to marring of the paint or denting of the roof. For
further information inquire at your Mercedes-Benz
Center.

313 Contents – Vehicle care
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data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex
Vehicle careCleaning and care
of the vehicle ............................. 314
Power washer .............................. 315
Tar stains ..................................... 315
Paintwork, painted body
components ................................. 315
Engine cleaning .......................... 316
Vehicle washing ......................... 316
Ornamental moldings ................ 316
Headlamps, taillamps,
turn signal lenses ...................... 316
Cleaning the parktronic
system sensors ........................... 317Window cleaning /
glass sunroof ................................ 317
Wiper blades ............................... 317
Light alloy wheels ...................... 318
Instrument cluster ...................... 318
Steering wheel and
gear selector lever ...................... 318
Cup holder ................................... 318
Seat belts ...................................... 318
Headliner ..................................... 318
Upholstery ................................... 319
Hard plastic trim items .............. 319
Plastic and rubber parts ............ 319

314 Cleaning and care of the vehicle
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data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex
Cleaning and care of the vehicle
In operation, your vehicle is subjected to varying
external influences which, if gone unchecked, can
attack the paintwork as well as the underbody and
cause lasting damage.
Such damage is caused not only by extreme and varying
climatic conditions, but also by air polution, road salt,
tar, gravel and stone chipping. Grease and oil, fuel,
coolant, brake fluid, bird droppings, insects, tree resins
etc. should be removed immediately to avoid paint
damage. Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above adverse
influences.More frequent washings are necessary to deal with
unfavorable conditions; for example, near the ocean, in
industrial areas (smoke, exhaust emissions), or during
winter operation.
You should check your vehicle from time to time for
stone chipping or other damage. Any damage should be
repaired as soon as possible to prevent the start of
corrosion.
In doing so, do not neglect the underside of the vehicle.
A prerequisite for a thorough check is a washing of the
underbody followed by a thorough inspection. Damaged
areas need to be reundercoated.
Your vehicle has been treated at the factory with a wax-
base rustproofing in the body cavities which will last for
the lifetime of the vehicle. Post-production treatment is
neither necessary nor recommended by Mercedes-Benz
because of the possibility of incompatibility between
materials used in the production process and others
applied later.
We have selected car-care products and compiled
recommendations which are specially matched to our
vehicles and which always reflect the latest technology.
You can obtain Mercedes-Benz approved car-care
products at your authorized Mercedes-Benz Center.
Wa r n i n g !
Many cleaning products can be hazardous. Some
are poisonous, others are flammable. Always follow
the instructions on the particular container.
Always open your vehicle’s doors or windows when
cleaning the inside.Never use fluids or solvents that are not designed
for cleaning your vehicle.

315 Cleaning and care of the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex Scratches, corrosive deposits, corrosion or damage due
to negligent or incorrect care cannot always be removed
or repaired with the car-care products recommended
here. In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning and care of
your vehicle and give important “how-to” information as
well as references to Mercedes-Benz approved car-care
products.
Additional information can be found in the booklet titled
“Vehicle Car Guide”.
Power washer
When using a power washer for cleaning the vehicle
always observe manufacturers’ operating instructions.
Caution!
Never use a round nozzle to power wash tires. The
intense jet of water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the surface.
Do not aim directly at electrical parts, electrical
connectors, seals, or other rubber parts.Tar stains
Quickly remove tar stains before they dry and become
more difficult to remove. A tar remover is
recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care should be applied
when water drops on the paint surface do not “bead up”,
normally in 3 to 5 months, depending on climate and
washing detergent used.
Mercedes-Benz approved Paint Cleaner should be
applied if paint surface shows signs of dirt embedding
(i.e. loss of gloss).
Do not apply any of these products or wax if your
vehicle is parked in the sun or if the hood is still hot.
Use the appropriate MB-Touch-Up Stick for quick and
provisional repairs of minor paint damage (i.e. chips
from stones, vehicle doors etc.).

316 Cleaning and care of the vehicle
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data Instruments
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cluster displayPractical hintsCar careIndex
Engine cleaning
Prior to cleaning the engine compartment make sure to
protect electrical components and connectors from the
intrusion of water and cleaning agents.
Corrosion protection, such as MB Anticorrosion Wax
should be applied to the engine compartment after
every engine cleaning. Before applying, all control
linkage bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be protected from any
wax.
Ve h i c l e w a s h i n g
Do not use hot water or wash your vehicle in direct
sunlight. Use only a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo.
Thoroughly spray the vehicle with a diffused jet of
water. Direct only a very weak spray towards the
ventilation intake. Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clear water and thoroughly wipe dry with a
chamois. Do not allow cleaning agents to dry on the
finish.Due to the width of the vehicle, prior to running the
vehicle through an automatic car wash, fold back the
outside mirrors to prevent them from getting damaged.
In the winter, thoroughly remove all traces of road salt
as soon as possible.
When washing the underbody, do not forget to clean the
inner sides of the wheels.
Ornamental moldings
For regular cleaning and care of very dirty chrome-
plated parts, use a chrome cleaner.
Headlamps, taillamps, turn signal lenses
Use a mild car wash detergent, such as Mercedes-Benz
approved Car Shampoo, with plenty of water.
To prevent scratches, never apply strong force and use
only a soft, non-scratchy cloth when cleaning the lenses.
Do not attempt to wipe dirty lenses with a dry cloth or
sponge.

317 Cleaning and care of the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex Cleaning the parktronic system sensors
Use a mild car wash detergent, such as Mercedes-Benz
approved Car Shampoo, with plenty of water.
When using a steam cleaner or power washer, aim
nozzle only briefly from a minimum distance of 4 in.
(10 cm) at sensors (1).
To prevent scratches, never apply strong force and use
only a soft, non-scratchy cloth when cleaning the
sensors. Do not attempt to wipe dirty sensors with a dry
cloth or sponge.Window cleaning
Use a window cleaning solution on all glass surfaces. An
automotive glass cleaner is recommended.
Note:
For safety reasons, remove electronic key from steering
lock before cleaning the windshield, otherwise the
wiper motor can suddenly turn on and cause injury.
Wiper blade
Clean the wiper blade inserts with a clean cloth and
detergent solution.
Note:
For safety reasons, remove electronic key from steering
lock before cleaning the wiper blade, otherwise the
wiper motor can suddenly turn on and cause injury.
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