2002 MERCEDES-BENZ E WAGON phone

151 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Telephone operation
Various functions of the Mercedes-Benz integrated
cellular telephone
1 can be performed and displayed via
the car radio. Further instructions for operating the car
telephone can be found in the operation guide for the
cellular telephone1.
Switching the telephone on and off
Switching on: Press the
button, “TEL” appears in the
corner of the display.
Switching off: Press and hold
the button until the telephone symbol “TEL” no
longer appears in the display, or press the “PWR” button
on the phone’s keypad.
1 Optional equipment
Entering telephone number and starting dialing
process
Enter the desired telephone
number using the alpha-
numeric keypad. The number
can have up to 32 digits, but
only 13 of these can be
displayed. The dialing process is started by pressing the
SND button. The entered number can be corrected using
the “CLR” key.
Press the CLR key briefly -
and the last digit will be
deleted.
Press the CLR key longer - and
the complete number will be deleted.
Calling up the phone book
The numbers stored in the telephone memory can be
called up via either name or number entries. The
memory contents from the portable phone must be
downloaded and the telephone menu must be selected
in order to call up the phone book. Refer to the
“Memory download” section of the cellular telephone
operation guide for more information.

152 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Switching between name search and number search
Press ABC key - Name search
Press NUM key - Number search
Searching and selecting phone book entries by name
Press the ABC key. The current name is shown on the
display. The stored entries in alphabetical order can be
selected using the or button. By pressing the
or buttons, the stored entries can be selected
according to alphabetical initial letters (e.g. A-Adam,
B-Brown, M-Miller).
Searching and selecting phone book entries by
number
Press the NUM key. The current number is shown on
the display. The stored entries can be selected in
numerical order using the or button. By
pressing the or buttons, the stored entries
can be selected in increments of 5 (e.g. Entry no. 2,
Entry no. 7, etc.).Placing a call
When a number or a name
has been selected using the
method described above,
press the SND key.
Manual repeat dialing (redial)
The last number entered can be re-selected by pressing
the SND key once and the call can be placed by pressing
the SND key a second time. The last dialed telephone
number is shown on the display. Using the , ,
or button, the numbers stored in the re-dial
memory of the telephone can be selected.
The abbreviation L and the
number in the memory are
shown in the top line of the
display.

153 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Accepting incoming call in telephone mode
With an incoming call, the ringing tone will be heard
and the message “CALL” appears in the display. Press
the SND key to answer the call.
Accepting incoming call in tape, CD or radio mode
If the telephone is activated in the background
(telephone symbol in the display), then a switch is made
automatically to telephone when an incoming call is
received. The audio source is muted, the ringing tone is
heard and the message “CALL” appears. After the call
has been terminated, the previously selected audio
source is resumed.Terminating call
A current call can be terminated by pressing the END
key.
Component malfunctions
The radio, CD changer
1, and Mercedes-Benz integrated
cellular telephone
1 are part of a fiberoptic networked
system. Failure of one of the components can lead to
malfunctions of the other components. Please contact
your authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes for more information in the event
of a malfunction.
1Optional equipment

179 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Parcel net in front passenger footwell
A small convenience parcel net is located in the front
passenger footwell. It is for small and light items, such
as road maps, mail, etc..Cellular telephone
The vehicle is prepared for the installation of a cellular
telephone. For further information and installation
contact your authorized Mercedes-Benz Center.
Wa r n i n g !
Do not place heavy or fragile objects, or objects
having sharp edges, in the parcel net.In an accident, during hard braking or sudden
maneuvers, they could be thrown around inside
the vehicle, and cause injury to vehicle occupants.
Wa r n i n g !
Some jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle. Whether
or not prohibited by law, for safety reasons, the
driver should not use the cellular telephone while
the vehicle is in motion. Stop the vehicle in a safe
location before answering or placing a call.

186 Control and operation of radio transmitters
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Control and operation of radio transmitters
COMAND, radio and telephone
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the COMAND (Cockpit Management and Data
System), radio or telephone
1 if road and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m) every second.
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.

190 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
The Tele Aid system is available if:
•it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time
•the relevant cellular phone network and GPS signals
are available and pass the information on to the
response center.
Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network and pass the information on to the response
center.
Wa r n i n g !
If the indicator lamp in the “SOS” button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available). The message
“EMERGENCY CALL – CALL FAILED” appears in
the multifunction display for approx. 10 seconds.Should this occur, assistance must be summoned
by other means.

193 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
electronic key in steering lock to position 2 (together
with the “SOS” button and the Roadside Assistance
button•).
See system self-check on page 188 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.

194 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).