2002 MERCEDES-BENZ C320 WAGON steering wheel

134 Flexible service system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Followin g a c omp leted A or B s er vic e t he Me rced es -B en z
Center sets the counter mileage to 10 000 miles
(Canada: 15 000 km).
The counter can also be set by any individual. To do so:
Turn the electronic key in starter switch to position 2.
To call up the trip odometer and main odometer, press
button è or ÿ on the multifunction steering
wheel until the display appears. See page 100.
Press button j or k until the FSS indicator
appears.
Press the reset knob on the instrument cluster, see
page 92, for approximately 4 seconds.The multifunction display will show the question:
“DO YOU WANT TO RESET SERVICE INTERVAL? –
CONFIRM BY PRESSING R”
Press the reset knob on the instrument cluster again for
approximately 4 seconds to reset the service indicator
until a signal sounds.
The new service indicator is displayed with the reset
distance of 10 000 miles (Canada 15 000 km).
If the FSS counter was inadvertently reset, have a
Mercedes-Benz Center correct it.
However you choose to set your reference numbers, the
scheduled services as posted in the Service Booklet
must be followed to properly care for your vehicle.
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135 Engine oil level indicator
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Engine oil level indicator
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check oil level approximately 5 minutes after turning
off the engine, allowing for the oil to return to the oil
pan.
The message “OBSERVE WAITING PERIOD” will be
displayed if the required waiting period has not been
observed after turning off the engine:
•with engine at operational temperature
approximately 5 minutes.•with engine not at operational temperature up to
approximately 30 minutes.
The engine oil level check can be repeated after a short
time.
Turn the electronic key in starter switch to position 2.
To call up the trip odometer and main odometer, press
button è or ÿ on the multifunction steering
wheel until the display appears. See page 100.
With the multifunction display showing the trip
odometer and main odometer, press button j or
k on the multifunction steering wheel repeatedly
until the “MEASUREMENT CORRECT ONLY IF VEH.
LEVEL” engine oil level indicator appears. This indicator
is only a reminder. Measurement can be cancelled by
pressing button j or k if the vehicle is not
parked on level ground. An incorrect reading will be
recorded if you do not cancel the measurement. Move
the vehicle to level ground and measure again.
The electronic key in starter switch is not in position 2 if
the “ENGINE OIL LEVEL – SWITCH ON IGNITION!”
message appears.
The “ENGINE OIL LEVEL – MEASURING NOW!”
message is displayed after approximately 3 seconds.
P54.30-4461-26
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142 Combination switch
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Combination switch
1Low beam
(exterior lamp switch position B)
2High beam
(exterior lamp switch position B)
3High beam flasher (high beam available
independent of exterior lamp switch position)
4Turn signals, right
5Turn signals, leftTo signal minor directional changes, such as changing
lanes on a highway, move combination switch briefly to
the point of resistance only and release. The turn
signals blink three times.
To operate the turn signals continuously, move the
combination switch past the point of resistance (up or
down). The switch is automatically canceled when the
steering wheel is turned to a large enough degree.
Turn signal failure
If one of the turn signals fails, the turn signal indicator
system flashes and sounds at a faster than normal rate.
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228 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
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233 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The indicator lamp in the Roadside Assistance
button remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava il ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
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234 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call.
Visit your Mercedes-Benz Center and have the system
checked or contact the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367 (in Canada) as
soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
S203.book Seite 234 Freitag, 19. Oktober 2001 1:25 13

235 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
S203.book Seite 235 Freitag, 19. Oktober 2001 1:25 13

240 Starter switch
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Starter switch
0The electronic key can be withdrawn in this position
only. The steering is locked when the electronic key
is removed from the starter switch. If necessary,
move steering wheel slightly to allow the locking
mechanism to engage.
In vehicles with automatic transmission, the
electronic key can be removed only with the selector
lever in position “P”. After removing the electronic key or with the electronic key in starter switch
position 0 or 1 the selector lever is locked in
position “P”.
1Most electrical consumers can be operated. For
detailed information see respective subjects.
2Driving position.
Gear selector lever is unlocked.
To move the selector lever out of position “P” firmly
depress the service brake pedal.
3Starting position.
See page 242 for instructions on starting and turning off
the engine.
Wa r n i n g !
When leaving the vehicle always remove the
electronic key from the starter switch, and lock the
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may cause
serious personal injury.
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