2002 MERCEDES-BENZ C320 WAGON remote control

232 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•S ign an d Drive s erv ices : Ser vices such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
rec eive a n a utom at ic “SO S” si gna l a nd ca nn ot ma ke
voice contact with the vehicle occupants.
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236 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull tailgate recessed
handle for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL –
CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
spe cialist will attempt to establis h voic e con tact wit h t he
vehicle occupants.
If the tailgate recessed handle was pulled for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling the tailgate recessed handle
again.
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305 Contents - Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit .....................................306
Stowing things in the vehicle ......307
Fuses ................................................307
Hood ................................................. 311
Adding engine oil .......................... 314
Automatic transmission
fluid level ................................... 315
Coolant level ................................... 315
Adding coolant ........................... 316
Windshield and headlamp
washer system ........................... 316Spare wheel,
storage compartment ................ 318
Vehicle tools .................................... 319
Vehicle jack .................................... 320
Wheels ............................................ 321
Tire replacement ....................... 321
Rotating wheels ......................... 322
Spare wheel .................................... 323
Spare wheel bolts ...................... 323
Changing wheels ........................... 324
Tire inflation pressure ................. 329
Battery ............................................. 330
Jump starting ................................. 332Towing the vehicle .........................335
Transmission selector lever,
manually unlocking ...................338
Exterior lamps ................................339
Replacing bulbs ..........................339
Standby bulb function ...................345
Changing batteries in the
electronic main key ..................346
Synchronizing
remote control ............................348
Emergency engine shut-down .....348
Fuel filler flap, manual release ...349
Replacing wiper blade insert ....... 351
Roof rack .........................................352
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348 Emergency engine shut-down
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Important!
Batteries contain materials that can harm the
environment if disposed of improperly. Recycling of
batteries is the preferred method of disposal. For
disposal, please follow manufacturer’s recommendation
on battery package.
Replacement Battery:
Lithium, type CR 2025 or equivalent.
Synchronizing remote control
The remote control may have to be resynchronized, if
the vehicle cannot be locked or unlocked.
To synchronize insert electronic key in starter switch.
The remote control should once again be operational.Emergency engine shut-down
If the engine can no longer be stopped using the
electronic key, the engine can be turned of f by removing
two fuses.
For easy removal of fuses use the fuse extractor (located
in the auxiliary fuse box in cargo area behind left trim
panel) to pull out the fuses marked on the fuse chart as
“ENGINE EMERGENCY OFF”.
The fuse chart is located in the fuse box in the
passenger compartment.
For fuses see page 307.
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377 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
BBabySmart
TM airbag deactivation system ..................... 64
Battery .............................................................................330
Block heater .................................................................... 262
Brake assist system (BAS) ............................................ 267
Bulbs
See Replacing bulbs ................................................. 339
CCargo tie-down rings ..................................................... 218
CD changer
See CD changer installed ......................................... 175
Cellular telephone ......................................................... 219
Center console .................................................................. 24
Central locking switch .................................................... 38
Central locking system ................................................... 31
Automatic central locking ......................................... 39
Central locking switch ............................................... 38
Choosing global or selective mode ........................... 33
Doors ............................................................................. 36General notes ...............................................................30
Locking and unlocking with remote control .......... 33
Mechanical keys ..........................................................35
Obtaining replacement keys .....................................29
Summer opening/convenience feature ...................34
Vehicle keys ................................................................. 28
Check regularly and before a long trip ....................... 276
Child seat
See Infant and child restraint systems .................... 77
Climate control
Adjustable air outlets,
rear passenger compartment ............................. 160
Front center console storage
compartment ventilation ..................................... 159
Windows fogged up on the outside ........................ 154
Closing the tailgate ..........................................................42
COMAND, radio and telephone .................................. 226
Combination switch ....................................................... 142
Control and operation of radio transmitters ............. 226
Coolant level ................................................................... 315
Coolant temperature gauge .......................................... 131
Cruise control ................................................................ 264
Cup holder ....................................................................... 198
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378 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
DDashboard ......................................................................... 22
Door control panel ........................................................... 20
Door entry lamps ........................................................... 192
Drive sensibly - Save Fuel ............................................ 253EEasy-entry/exit feature ................................................... 45
Electrical outlet .............................................................. 209
Electronic key ................................................................... 29
Changing batteries ................................................... 346
Electronic main key
Synchronizing remote control ................................ 348
Electronic stability program (ESP) .............................. 270
Emergency call
See Tele Aid ............................................................... 228
Emergency engine shut-down ..................................... 348
Emergency operation of sliding/pop-up roof ............ 349
Emergency tensioning retractor (ETR) ......................... 66
Emergency unlocking in case of accident ................... 39Emergency unlocking the tailgate ................................. 41
Engine oil consumption ................................................ 136
Engine oil level indicator .............................................. 135
Express opening and closing
(power windows) ....................................................... 186
Exterior lamp switch ..................................................... 137
Daytime running lamp mode .................................. 139
Exterior lamps ............................................................... 339
Additional turn signals
on the exterior mirror ........................................ 345
Bulbs for high and low beam .................................. 341
Headlamp assembly ................................................. 340
High mounted stop lamp ......................................... 345
License plate lamps ................................................. 344
Parking and standing lamp ..................................... 341
Replacing bulbs ........................................................ 339
Side marker lamp, front .......................................... 344
Taillamp assemblies ................................................ 342
Turn signal lamp ....................................................... 341
Exterior mirror adjustment ............................................85
Exterior mirror, front passenger side,
parking position ..........................................................86
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380 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Information call
See Tele Aid ............................................................... 228
Instrument cluster ........................................................... 92
Instruments and controls ............................................... 18
Center console ............................................................. 24
Dashboard .................................................................... 22
Door control panel ...................................................... 20
Overhead control panel .............................................. 21
Interior ............................................................................ 194
Interior lighting ............................................................. 191
JJack ................................................................................... 320
Jump starting ..................................................................332KKeys, changing battery ................................................. 346
Keys, vehicle ..................................................................... 28
LLamps, exterior
Side marker lamp, front .......................................... 344
Lighter ............................................................................ 202
Loading instructions ...................................................... 217
Locator lighting .............................................................. 141
Locking the vehicle with remote control ..................... 33
Low beams
See Exterior lamps ................................................... 339MMaintenance .................................................................. 227
Malfunction and warning messages
STEERING GEAR OIL ............................................... 296
Malfunction/warning message memory .................... 113
Mechanical key .......................................................... 28, 35
Memory function ............................................................. 89
Mirror, exterior, parking position,
front passenger side ...................................................86
Multicontour seat ............................................................. 51
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383 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Storage compartment under trunk floor ....................209
Storage compartments and armrests .......................... 194
Storing mirror positions ................................................. 85
Storing seat positions ...................................................... 48
Stowing things in the vehicle ...................................... 307
Sun visors ....................................................................... 193
Supplemental Restraint System (SRS) ......................... 65
TTailgate .............................................................................. 40
Technical data ................................................................ 365
Tele Aid ........................................................................... 228
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ........................................................................ 105
Incoming call ............................................................. 109
Redialing .................................................................... 107
Telephone book ......................................................... 105Telephone, general ........................................................ 220
Telephones and two-way radios .................................. 226
The first 1 000 miles (1 500 km) ............................... 227
Tire inflation pressure ................................................. 329
Tool kit ............................................................................. 319
Tow-away alarm ................................................................44
Towing the vehicle ........................................................ 335
Transmission selector lever,
manually unlocking ................................................. 338
Trip computer ..................................................................111
UUnlocking the vehicle with remote control .................33VVanity mirrors ................................................................ 193
Vehicle keys ......................................................................28
Vehicle tools .................................................................... 319
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