2002 MERCEDES-BENZ C320 malfunction

150 Combination switch
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Blocked windshield wipers
If the windshield wipers become blocked (for example,
due to snow), switch off the wipers.
For safety reasons before removing ice or snow, remove
electronic key from starter switch. Remove blockage.
Activate combination switch again (electronic key in
starter switch position 1).
Emergency operation of windshield wipers
In case of windshield wiper malfunction in switch
positions I or III, turn combination switch to wiper
setting II. Have the system checked at your authorized
Mercedes-Benz Center as soon as possible.Windshield wipers smear
If the windshield wipers smear the windshield, even
during rain, activate the washer system as often as
necessary. The fluid in the washer reservoir should be
mixed in the correct ratio.
See page 323 for instructions on filling up the
windshield washer reservoir.
See page 362 for instructions on replacing wiper blade
inserts.
Windshield and headlamp washer fluid mixing ratio
For temperatures above freezing:
MB Windshield Washer Concentrate “S” and water.
1 part “S” to 100 parts water
(40 ml “S” to 1 gallon water).
For temperature below freezing:
MB Windshield Washer Concentrate “S” and
commercially available premixed windshield washer
solvent / antifreeze
1 part “S” to 100 parts solvent
(40 ml “S” to 1 gallon solvent).
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173 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Audio and telephone operation
These instructions are intended to help you become
acquainted with your Mercedes-Benz audio system.
They contain useful tips and a detailed description of
the user functions.Operating safety
1Optional equipment
Dolby and the double-D symbol
Ù
are trademarks of Dolby
Laboratories Licensing Corporation. The Dolby noise reduction
system is manufactured under licence from Dolby Laboratories
Licensing Corporation.
Wa r n i n g !
In order to avoid distraction which could lead to an
accident, system settings should be entered with
the vehicle at standstill and systems should be
operated by the driver only when traffic conditions
permit. Always pay full attention to traffic
conditions first before operating system controls
while driving. Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car is covering a
distance of 50 feet (approximately14 m) every
second.
Wa r n i n g !
Any alterations made to electronic components can
cause malfunctions.The radio, cassette deck, CD changer
1 and
telephone
1 are interconnected. Therefore, when
one of the components is defective or has not been
removed/replaced properly this may impair the
function of other components.
These malfunctions might seriously impair the
operating safety of your vehicle.We recommend that you have any service work or
alterations to electronic components done at an
authorized Mercedes-Benz Center.
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195 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Terminating call
A current call can be terminated by pressing the “END”
button.
Muting a call
Pressing the “MUT” key will
silence the call. The caller can
no longer hear you. To return
to the conversation, press the
“MUT” key again.Component malfunctions
The radio, CD changer
1, and Mercedes-Benz integrated
cellular telephone
1 are part of a fiberoptic networked
system. Failure of one of the components can lead to
malfunctions of the other components. Please contact
your authorized Mercedes-Benz Center or call the
Mercedes-Benz Customer Assistance Center (in the
USA) at1-800-FOR-MERCedes, or Customer Service (in
Canada) at1-800-387-0100 for more information in the
event of a malfunction.
1Optional equipment
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201 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Opening or closing the sliding / pop-up roof
automatically
Move the switch past resistance point in the direction
required and release.
The sliding / pop-up roof opens or closes completely.
Stopping the sliding / pop-up roof:
Move the switch in any direction.
If the movement of the sliding / pop-up roof is blocked
during the closing procedure, the roof will stop and
reopen slightly.With the roof closed or tilted open, a screen can be slid
into the roof opening to guard against sun rays. When
sliding the roof open, the screen will also retract.
The sliding / pop-up roof can also be opened and closed
using:
•the summer opening / convenience feature, see
page 35.
•the button O in the control panel of the climate
control, see page 158 or of the automatic climate
control, see page 167.
•the button ein the control panel of the
automatic climate control, see page 168.
Notes:
To avoid damaging the seals, do not transport any
objects with sharp edges which can stick out of the
sliding / pop-up roof.
The sliding/pop-up roof can be opened or closed
manually should an electrical malfunction occur, see
page 360.
Wa r n i n g !
When closing the sliding / pop-up roof, be sure that
there is no danger of anyone being harmed by the
closing procedure.When leaving the vehicle, always remove the
electronic key from starter switch, and lock your
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment can cause
serious personal injury.
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202 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Synchronizing the sliding / pop-up roof
The sliding / pop-up roof must be resynchronized if the
power supply has been interrupted (battery
disconnected or low), the sliding / pop-up roof has been
closed manually or the sliding / pop-up roof does not
open smoothly or malfunctions.
•Press the switch in the “raise” (3) direction, wait
until the sliding / pop-up roof is fully raised at rear
and hold the switch for approximately 1 second.
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225 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Telephone, general
See separate instruction manual for instructions on how
to operate the telephone.
Wa r n i n g !
A driver’s attention to the road must always be his /
her primary focus when driving. For your safety
and the safety of others, we recommend that you
pull over to a safe location and stop before placing
or taking a telephone call. If you choose to use the
telephone while driving, please use the hands-free
device and only use the telephone when road and
traffic conditions permit.Some jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m) every second. Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.
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232 Control and operation of radio transmitters
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Control and operation of radio transmitters
COMAND, radio and telephone
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the COMAND (Cockpit Management and Data
System), radio or telephone
1 if road and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m) every second.
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.
OM_203.book Seite 232 Donnerstag, 31. Mai 2001 11:57 11

234 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
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