2002 MERCEDES-BENZ C240 phone

241 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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242 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull recessed handle in
trunk lid for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL –
CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
spe cialist will attempt to establis h voic e con tact wit h t he
vehicle occupants.
If the recessed handle in trunk lid was pulled for more
than 20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling recessed handle again.
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285 Contents - Instrument cluster display
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster .........286
On-board diagnostic system .........286
Check engine malfunction
indicator lamp .............................286
Brake warning lamp ..................288
Supplemental restraint
system (SRS) indicator lamp ....289
Fuel reserve warning .................290
ABS malfunction
indicator lamp ............................. 291
Electronic stability program
(ESP) — warning lamp ...............292
Seat belt nonusage
warning lamp .............................292Malfunction and
indicator lamp in
the center console .................... 292
AIRBAG OFF indicator lamp .... 292
Malfunction and
warning messages in the
multifunction display .............. 293
DISPLAY DEFECTIVE ................ 295
BATTERY / ALTERNATOR ....... 296
ANTILOCK BRAKE SYSTEM .... 297
BRAKE ASSIST ........................... 297
BRAKE PAD WEAR .................... 298
BRAKE FLUID ............................ 298
PARKING BRAKE ....................... 299
SEAT BELT SYSTEM .................. 299
ELEC. STABIL. PROG.
(Electronic stability program) . 300COOLANT
(coolant level) ............................. 301
COOLANT
(coolant temperature) ................302
ENGINE OIL LEVEL ...................303
LIGHTING SYSTEM ....................304
LAMP SENSOR ...........................306
DOOR ...........................................306
TRUNK OPEN .............................307
HOOD ...........................................307
TELEPHONE – FUNCTION .......308
TELE AID .....................................308
WASHER FLUID .........................309
RESTRAINT SYSTEM ................. 310
KEY ............................................... 310
FUEL RESERVE ...........................311
UNDERVOLTAGE .........................311
STEER. WHEEL ADJUST. ........... 312
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308 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
TELEPHONE – FUNCTION
* C = Category, see page 293.The display appears if button í or ì on the
multifunction steering wheel is pressed and the vehicle
is not equipped with a telephone.TELE AID
* C = Category, see page 293.
1 The Tele Aid system consists of three types of response; automatic
and manual emergency, roadside assistance and information. With
this message displayed, one or more functions may not be
avai lable.
See page 234 for notes on the Tele Aid.If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Line 1 Line 2 C*
FUNCTION NOT AVAILABLE! 3
Line 1 Line 2 C*
TE L E A I D V I S I T WO R KS H O P !
1
1
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321 Engine compartment
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index Adding engine oil
1Oil filler cap
2Plug of dipstick guide tube
The engine oil level can only be checked via the
multifunction display in the instrument cluster.
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan.Unscrew the oil filler cap and add oil carefully if you
need to top up the oil. Follow the message appearing on
the engine oil level indicator display (page 141) as to
quantity to be added. Re-install oil filler cap.
Do not overfill the engine.
Excessive oil must be drained
or siphoned. It could cause damage to engine and
catalytic converter not covered by the Mercedes-Benz
Limited Warranty.
See malfunction and warning messages on page 293 if
an engine oil level display appears on the multifunction
indicator when the engine is running.
Notes:
See page 141 for engine oil level indicator display.
The dipstick tube allows for draining of oil by using a
suction device.
1
P 01.00-2219-26
2
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389 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Index
AAdding engine oil .......................................................... 321
Airbags .............................................................................. 73
ANTILOCK BRAKE SYSTEM
Malfunction and warning message ........................ 297
Antilock brake system (ABS) ....................................... 276
Antitheft alarm system ................................................... 46
Ashtrays .......................................................................... 213
Audio system
Button and soft key operation ..................................176
Cassette mode ........................................................... 182
CD changer ................................................................ 187
CD mode ..................................................................... 186
Operating and display elements ............................. 174
Operating safety ........................................................ 173
Operation ....................................................................176
Operation Audio and telephone .............................. 173
Radio mode ................................................................ 179
Telephone operation ................................................. 190Audio systems ................................................................. 108
Cassette player .......................................................... 110
CD Player .................................................................... 109
Radio ........................................................................... 108
Automatic central locking .............................................. 40
Automatic climate control ............................................ 160
Activated charcoal filter ........................................... 168
Adjustable air outlets,
rear passenger compartment ............................. 172
Air recirculation ........................................................ 167
Air volume, manual .................................................. 165
Basic setting ............................................................... 164
Defrosting ................................................................... 166
Display and controls ................................................. 162
Dust filter ................................................................... 164
Economy mode .......................................................... 169
Front center console
storage compartment ventilation ....................... 171
Residual engine heat utilization ............................. 169
Special settings ......................................................... 165
Windows fogged up on the outside ........................ 166
Automatic transmission ................................................251
Fluid level .................................................................. 322
Transmission selector lever,
manually unlocking ............................................ 350
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390 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
BBabySmart
TM airbag deactivation system ..................... 70
Battery .............................................................................342
Block heater .................................................................... 270
Brake assist system (BAS) ............................................ 275
Bulbs
See Replacing bulbs ................................................. 351
CCD changer
See CD changer installed ......................................... 187
Cellular telephone ......................................................... 224
Center console .................................................................. 24
Central locking switch .................................................... 39
Central locking system ................................................... 31
Automatic central locking ......................................... 40
Central locking switch ............................................... 39
Choosing global or selective mode ........................... 33
Doors ............................................................................. 37
General notes ............................................................... 30
Locking and unlocking with remote control .......... 33
Mechanical keys .......................................................... 36
Obtaining replacement keys ..................................... 29Summer opening/convenience feature ...................35
Vehicle keys ................................................................. 28
Check regularly and before a long trip ...................... 284
Child seat
See Infant and child restraint systems .................... 83
Climate control ............................................................... 152
Adjustable air outlets,
rear passenger compartment ............................. 172
Air recirculation ........................................................ 158
Basic setting ............................................................... 156
Defrosting ................................................................... 157
Display and controls ................................................. 154
Dust filter ................................................................... 155
Economy mode .......................................................... 159
Front center console
storage compartment ventilation ....................... 171
Residual engine heat utilization ............................. 159
Special settings ......................................................... 156
Windows fogged up on the inside .......................... 157
Windows fogged up on the outside ................ 157, 166
COMAND, radio and telephone .................................. 232
Combination switch ....................................................... 148
Control and operation of
radio transmitters .................................................... 232
Coolant level .................................................................. 322
Coolant temperature gauge .......................................... 137
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396 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Starter switch .................................................................246
Starting and turning off the engine ............................248
STEER. WHEEL ADJUST. -
malfunction and warning messages ...................... 312
Steering lock
See starter switch ......................................................246
Steering wheel
Easy-entry/exit feature .............................................. 48
Steering wheel adjustment
electrical ....................................................................... 89
manual .......................................................................... 88
Storage compartments and armrests .......................... 207
Storing mirror positions ................................................. 91
Storing seat positions ...................................................... 51
Stowing things in the vehicle ...................................... 314
Sun visors .......................................................................206
Supplemental Restraint System (SRS) ......................... 71
TTechnical data ................................................................ 377
Tele Aid ........................................................................... 234
Emergency calls ........................................................ 235
Information ................................................................ 239
Initiating an emergency call ...................................237Roadside Assistance ................................................ 238
Telephone .........................................................................111
Incoming call ............................................................. 115
Redialing .................................................................... 113
Telephone book ..........................................................111
Telephone, general ........................................................ 225
Telephones and two-way radios .................................. 232
Telescoping steering column -
malfunction and warning messages ...................... 312
The first 1 000 miles (1 500 km) ............................... 233
Tire inflation pressure .................................................. 341
TIREFIT ...................................................................326, 337
Sealing tire with TIREFIT ........................................ 338
Tool kit ............................................................................ 325
Tool kit (C 32 AMG only) ............................................. 326
Tow-away alarm ................................................................47
Towing the vehicle ........................................................ 347
Transmission selector lever,
manually unlocking ................................................. 350
Trip computer ................................................................. 117
Trunk ................................................................................. 41
Opening ........................................................................ 34
Release switch ............................................................. 45
Trunk lamp ....................................................................... 45
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