2002 MERCEDES-BENZ C CLASS COUPE Auto

Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your selection of our product is a demonstration of your trust in our company name. Further, it exemplifies your desire
to own an automobile that will be as easy as possible to operate and provide years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To ensure your pleasure of
ownership, and for your safety and that of your passengers, we ask you to make a small investment of your time:• Please read this manual carefully before putting it aside. Then return it to your vehicle where it will be handy for
your reference.
• Please abide by the recommendations contained in this manual. They are designed to acquaint you with the
operation of your Mercedes-Benz.
• Please abide by the warnings and cautions contained in this manual. They are designed to help improve the safety
of the vehicle operator and occupants.
We extend our best wishes for many miles of safe, pleasurable driving.
DaimlerChrysler AG

1
Contents
IntroductionProduct information .......................... 7
Operator’s manual ............................. 8
Where to find it ................................ 13
Reporting Safety Defects ................ 15Instruments and controlsInstruments and controls ............... 18
Door control panel ....................... 20
Overhead control panel ............... 21
Dashboard ..................................... 22
Center console .............................. 24OperationVehicle keys ...................................... 28
Start lock-out..................................... 30
General notes on the central locking system ............... 30
Central locking system ................... 31 Radio frequency and
infrared remote control ............... 31
Locking and unlocking ................ 33 Choosing global or selective
mode on remote control.............. 33
Opening and closing windows
and sliding / pop-up roof
from outside ................................. 34
Panic button ................................. 35
Mechanical keys .......................... 35
Doors ................................................. 36
Central locking switch.................... 38
Automatic central locking.............. 40
Emergency unlocking in case of accident ...................... 40
Trunk.................................................. 41
Trunk lid emergency release ....... 43
Antitheft alarm system................... 44
Tow-away alarm ............................... 46
Easy-entry/exit feature .................. 47
Front seat adjustment..................... 48
Removal and installation of front seat head restraints .......... 54
Front seat backrest - locking and unlocking ............. 56
Heated seats ..................................... 58
Rear seat head restraints ............... 60 Seat belts and integrated
restraint system .......................... 62
Seat belts ........................................... 62
Seat belt nonusage warning system ........................... 63
BabySmart
TM airbag
deactivation system .................... 69
Self-test BabySmart
TM without
special child seat installed ........ 69
Supplemental Restraint System (SRS)................................ 70
Emergency tensioning retractor (ETR)............................. 71
Airbags .............................................. 72
Safety guidelines for the seat belt, emergency tensioning
retractor and airbag.................... 80
Infant and child restraint systems......................... 82
Steering wheel adjustment (manual) ....................................... 87
Steering wheel adjustment (electrical) .................................... 88
Rear view mirrors ............................ 89
Instrument cluster ........................... 96

2
Contents
Multifunction steering wheel, multifunction display ............... 102
Trip and main odometer and sub menu.................................... 106
Audio systems ................................ 108 Radio ............................................ 108
CD player ..................................... 109
Cassette player ........................... 110
Telephone ......................................... 111
Navigation system ........................... 116
Trip computer ................................. 117
Malfunction/warning message memory ....................... 119
Individual settings......................... 121
Setting the audio volume.............. 136
Coolant temperature gauge .......... 137
Flexible service system (FSS) ...... 138
Engine oil level indicator .............. 141
Engine oil consumption ................ 142
Exterior lamp switch ..................... 143
Headlamp mode ............................. 144 Night security illumination ......... 146
Locator lighting.......................... 147
Headlamp cleaning system .......... 147
Combination switch ...................... 148
Hazard warning flasher switch .... 151
Climate control .............................. 152
Automatic climate control............ 160
Front center console storage compartment ventilation .......... 171
Rear passenger compartment adjustable air outlets ............... 172
Operation Audio and telephone ................................... 173
Operating safety ............................ 173
Operating and display elements .. 174
Button and soft key operation ...... 176
Component malfunctions ............. 195
Power windows .............................. 197
Sunshade for panorama sliding/pop-up roof .................. 199
Panorama sliding/pop-up roof .... 200
Interior lighting ............................. 203
Sun visors ....................................... 205
Vanity mirrors................................ 205 Interior............................................. 206
Storage compartments
and armrests ..............................206
Glove box ..................................... 207
Cup holder ...................................... 210
Ashtrays .......................................... 211
Lighter ............................................. 213
Parcel net in front passenger footwell ....................................... 214
Split folding rear seat bench ........ 215
Luggage cover – removal and installation ......................... 217
Loading instructions (vehicle with enlarged cargo area) ........ 218
Cellular telephone ......................... 219
Telephone, general ........................ 220
Garage door opener ....................... 221
DrivingControl and operation of radio transmitters ..................... 226
The first 1 000 miles (1 500 km) ................................. 227

3
Contents Maintenance ................................... 227
Tele Aid............................................ 228
Catalytic converter......................... 238
Emission control ............................ 239
Starter switch ................................. 240
Starting and turning off
the engine .................................. 242
Manual transmission .................... 244
Automatic transmission................ 246
Parking brake ................................. 256
Driving instructions ...................... 257 Drive sensibly – Save Fuel........ 257
Drinking and driving................. 257
Pedals ........................................... 257
Power assistance ........................ 258
Brakes .......................................... 258
Driving off ................................... 259
Parking ........................................ 260
Tires ............................................. 261
Snow chains ................................ 263
Winter driving instructions ...... 264
Deep water .................................. 266
Passenger compartment............ 267
Traveling abroad......................... 267 Cruise control ................................ 268
Brake assist system (BAS)............ 271
Antilock brake system (ABS)....... 272
Electronic stability program
(ESP) ........................................... 274
What you should know at the gas station ...................... 278
Check regularly and before a long trip .................................. 280
Instrument cluster displayMalfunction and indicator
lamps in the instrument
cluster......................................... 282
On-board diagnostic system......... 283 Check engine malfunction
indicator lamp ............................ 283
Brake warning lamp .................. 284
Supplemental restraint
system (SRS) indicator lamp .... 285
Fuel reserve warning ................ 286
ABS malfunction indicator
lamp ............................................. 287 Electronic stability program
(ESP) — warning lamp ............... 288
Seat belt nonusage warning lamp ............................................288
Malfunction and indicator lamp in the center console ...... 289
AIRBAG OFF indicator lamp..... 289
Malfunction and warning messages in the
multifunction display ............... 290
DISPLAY DEFECTIVE ................ 291
BATTERY / ALTERNATOR........ 292
ANTILOCK BRAKE SYSTEM..... 293
BRAKE ASSIST ........................... 293
BRAKE PAD WEAR .................... 294
BRAKE FLUID ............................. 294
PARKING BRAKE ....................... 295
SEAT BELT SYSTEM................... 295
ELEC. STABIL. PROG.
(Electronic stability program) .. 296
COOLANT (coolant level) .......... 297
COOLANT
(coolant temperature) ................ 298
ENGINE OIL LEVEL ................... 299

4
Contents
LIGHTING SYSTEM .................... 300
LIGHT SENSOR........................... 302
DOOR............................................ 302
TRUNK OPEN ............................. 303
HOOD ........................................... 303
TELEPHONE – FUNCTION........ 304
TELE AID ..................................... 304
WASHER FLUID.......................... 305
RESTRAINT SYSTEM ................. 306
KEY ............................................... 306
FUEL RESERVE .......................... 307
UNDERVOLTAGE ........................ 307
STEERING WHEEL ADJUST. ..... 308
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant ............................ 319
Windshield and headlamp washer system .......................... 320
Spare wheel, storage compartment ............................. 321
Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324 Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327 Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338
Towing the vehicle ........................ 341 Transmission selector lever,
manually unlocking .................. 344
Exterior lamps ............................... 345 Replacing bulbs ......................... 345 Changing batteries in the
electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357
Vehicle careCleaning and care of the vehicle.................................. 360
Power washer.............................. 361
Tar stains ..................................... 361
Paintwork, painted body
components ................................. 361
Engine cleaning.......................... 362
Vehicle washing ......................... 362
Ornamental moldings................ 363
Headlamps, taillamps,
turn signal lenses ...................... 363
Window cleaning........................ 363
Wiper blade ................................. 363

9
Introduction Important notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease
price, if Mercedes-Benz USA, LLC and / or its authorized repair or service facilities fail to fix one ore more substantial
defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair
attempts. During the period of 18 months from original deli
very of the vehicle or the accumulation of 18 000 miles on
the odometer of the vehicle, whichever occurs first, a reasonab le number of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has
been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the
need for its repair and have given us a direct opportunity to perform a repair ourselves, (2) the same substantial defect
or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have
directly notified us of the need for its repair and given us the opportunity to repair ourselves, or (3) the vehicle is out
of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of
more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC,
Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.

15
Introduction
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA,
LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 or write
to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the Hotline.

24
Instruments and controls
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints Car care Index
Center console 1Left front seat heater switch, see page 58
2 ESP (electronic stability program) control switch, ,
see page 274
3 Hazard warning flasher switch, see page 151
4 Central locking switch, see page 38
5 Antitheft alarm system, see page 44
Switch for tow-away protection, see page 46
6 Right front seat heater switch, see page 58
7 AIRBAG OFF indicator lamp, see page 289
8 COMAND system (optional), see separate
operating instructions, or
audio system, see page 173
9 Climate control, see page 152
Automatic climate control, see page 160
Rear window defroster, see page 170
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