2002 MAZDA MODEL MPV mileage

8-4
Maintenance and Care
Scheduled Maintenance
Form No. 8Q44-EA-01K

Schedule 1
I
: Inspect and repair, clean, adjust, or replace if necessary.
(Oil-permeated air cleaner elements cannot be cleaned using the air-blow method.)
R
: Replace
L
:Lubricate
*
1According to state and federal regulations, failure to perform maintenance on these items will not void your
emissions warranties. However, Mazda recommends that all maintenance services be performed at the
recommended time or kilometrage (mileage) period to ensure long-term reliability. Maintenance Interval
(Number of months or
kilometers (miles),
whichever comes first)Months 6 12182430364248
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 45 52.5 60
Engine oilRRRRRRRR
Engine oil filterRRRRRRRR
Drive belts II
PCV valve*
1I
Spark plugs (Platinum tipped type)Replace every 160,000 km (100,000 miles)
Air filterIR I
Fuel lines and hoses*
1II
Cooling systemII
Engine coolantReplace at first 72,000 km (45,000 miles) or 36 months ;
after that, every 48,000 km (30,000 miles) or 24 months
Brake lines, hoses and connectionsII
Brake fluidRR
Disc brakesII
Drum brakesII
Steering operation and linkagesII
Front suspension ball jointsII
Driveshaft dust bootsII
Bolts and nuts on chassis and bodyII
Exhaust system heat shieldsII
All locks and hingesLLLLLLLL
Refrigerant amountIIII
Compressor operationIIII
Cabin air filter (if equipped)Replace once a year or every 20,000 km (12,000 miles)
J16L_EA.book Page 4 Friday, February 22, 2002 11:34 AM

8-5
Maintenance and Care
Scheduled Maintenance
Form No. 8Q44-EA-01K

Schedule 2
I
: Inspect and repair, clean, adjust, or replace if necessary.
(Oil-permeated air cleaner elements cannot be cleaned using the air-blow method.)
R
: Replace L
: Lubricate
*
1According to state and federal regulations, failure to perform maintenance on these items will not void your
emissions warranties. However, Mazda recommends that all maintenance services be performed at the
recommended time or kilometrage (mileage) period to ensure long-term reliability.
*
2If the vehicle is operated under any of the following conditions, change the spark plugs every 96,000
km(60,000 miles) or shorter.
a) Repeated short-distance driving
b) Extended periods of idling or low-speed operation
c) Driving for long periods in cold temperatures or extremely humid climates
d) Towing a trailer Maintenance Interval
(Number of months or
kilometers (miles),
whichever comes first)Months 4 8 12 16 20 24 28 32 36 40 44 48
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Engine oilPuerto RicoReplace every 5,000 km (3,000 miles) or 3 months
OthersRRRRRRRRRRRR
Engine oil filterRRRRRRRRRRRR
Drive belts II
PCV valve*
1I
Hoses and tubes for emission (Puerto Rico)I
Spark plugs (Platinum
tipped type)USAReplace every 96,000 km (60,000 miles)
Others*
2Replace every 160,000 km (100,000 miles)
Air filterPuerto RicoI R I R
OthersIR I
Fuel lines and hoses*
1I I
Cooling systemII
Engine coolantReplace at first 72,000 km (45,000 miles) or 36 months ;
after that, every 48,000 km (30,000 miles) or 24 months
Engine coolant levelIIIIIIIIIIII
Function of all lightsIIIIIIIIIIII
Brake lines, hoses and connectionsII
Brake fluidRR
Brake fluid level IIIIIIIIIIII
Disc brakesIIII
Drum brakes I I
Tire inflation pressure and tire wearIIIIIIIIIIII
Steering operation and linkagesII
Power steering fluid levelIIIIIIIIIIII
Front suspension ball jointsII
Driveshaft dust bootsII
Bolts and nuts on chassis and bodyIIII
Exhaust system heat shieldsII
All locks and hingesLLLLLLLLLLLL
Washer fluid levelIIIIIIIIIIII
Refrigerant amountIIII
Compressor operationIIII
Cabin air filter (if equipped)Replace once a year or every 20,000 km (12,000 miles)
J16L_EA.book Page 5 Friday, February 22, 2002 11:34 AM

9-2
Customer Information
Form No. 8Q44-EA-01K
Customer Assistance
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.

STEP 2: Call the Mazda National Customer Assistance Center #800
If for any reason you feel the need for further assistance after contacting your dealership
management, call Mazda North American Operations’ Customer Assistance Center toll-
free at:1 (800) 222-5500.
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following, Attn: Customer
Assistance, which corresponds with your state:
This way, we can be sure to respond to you as efficiently as possible. That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
Customer Assistance (U.S.A.)
REGIONAL OFFICE AREAS COVERED
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734All states
J16L_EA.book Page 2 Friday, February 22, 2002 11:34 AM

9-6
Customer Information
Customer Assistance
Form No. 8Q44-EA-01K
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.

STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
6. Your question(s)
Customer Assistance (Puerto Rico)
J16L_EA.book Page 6 Friday, February 22, 2002 11:34 AM