2002 MAZDA MODEL 626 Rc low

9-6
Customer Information
Customer Assistance
Form No. 8Q50-EA-01G
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:





STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.





STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area ’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver ’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer ’s name and location
6. Your question (s)
Customer Assistance (Puerto Rico)
J94S.book Page 6 Saturday, June 23, 2001 1:04 PM

9-9
Customer Information
Wa r r a n t y
Form No. 8Q50-EA-01G
Government regulations in the United States and Canada require that automobiles meet
specific emission regulations and safety standards. Therefore, vehicles built for use in the
United States, its territories, and Canada may differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside these areas.
You may have these problems if you do:
•Recommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
• Proper repair facilities, tools, testing equipment, and replacement parts may not be
available.
The Mazda warranty applies only to Mazda vehicles registered and normally operated in
the United States, its territories, and Canada.
Outside the United States and Canada
J94S.book Page 9 Saturday, June 23, 2001 1:04 PM

9-12
Customer Information
Form No. 8Q50-EA-01G
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.





Tre a d We a r
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.





Traction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire ’s ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.





Temperature-A, B, C
The temperature grades are A (the highest), B, and C, represent the tire ’s resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
Uniform Tire Quality Grading System (UTQGS)
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
WARNING
J94S.book Page 12 Saturday, June 23, 2001 1:04 PM

9-15
Customer Information
Form No. 8Q50-EA-01G
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they don’t have what you need in stock, they can order it for you.





WORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.





WIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical
system.





OWNER ’S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician ’s manual.
Service Publications
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION
9999 95 019B 02 2002 WORKSHOP MANUAL (English)
9999 95 021G 02 2002 WIRING DIAGRAM (English)
9999 95 017C 02 (U.S.A. only) 2002 OWNER’S MANUAL
9999 EC 017C 02 (Canada only) 2002 OWNER’S MANUAL
J94S.book Page 15 Saturday, June 23, 2001 1:04 PM

11-3
Index
Form No. 8Q50-EA-01G
D
Driving Tips ....................................... 4-7
Automatic transaxle
.................. 5-12
Break-in period
........................... 4-7
Driving in flooded area
............. 4-10
Hazardous driving
....................... 4-8
Money-saving suggestions
.......... 4-7
Rocking the vehicle
.................... 4-8
Trailer towing
........................... 4-11
Winter driving
............................. 4-9
E
Emergency Starting .......................... 7-12
Flooded engine
.......................... 7-12
Jump-starting
............................ 7-12
Push-starting
............................. 7-14
Emergency Towing
.......................... 7-15
Emission Control System
................... 4-4
Engine Coolant
...................................... 8-13
Exhaust gas
................................. 4-5
Hood release
............................... 3-9
Oil
............................................. 8-10
Overheating
............................... 7-10
Starting
........................................ 5-3
Engine Compartment Overview
........ 8-9
Engine Coolant Overheating
............................... 7-10
Engine Coolant Temperature
Gauge
............................................... 5-21
Exhaust Gas
....................................... 4-5
Exterior Care
.................................... 8-42
Eyeglass Holder
............................... 6-41
F
Flasher Hazard warning
.........................5-36
Headlights
.................................5-32
Flat Tire
..............................................7-3
Changing
.....................................7-5
Spare tire and tool storage
...........7-3
Fluids Classification
.............................10-4
Owner maintenance
.....................8-7
Foot Brake
..........................................5-4
Front seats
..........................................2-2
Fuel Filler lid and cap
.......................3-14
Gauge
........................................5-22
Requirements
..............................4-2
Tank capacity
............................10-5
Fuses
.................................................8-35
Panel description
.......................8-37
Replacement
..............................8-35
G
Gauges ..............................................5-19
Glove Box
........................................6-42
H
Hazard Warning Flasher ...................5-36
Hazardous Driving
.............................4-8
Headlights Control
......................................5-32
Flashing
.....................................5-32
High-low beam
..........................5-32
On reminder
..............................5-32
Hood Release
......................................3-9
Horn
..................................................5-36
J94S.book Page 3 Saturday, June 23, 2001 1:04 PM

11-6
Index
Form No. 8Q50-EA-01G
T
Trunk Release Handle ...................... 3-12
Turn and Lane-Change Signals
....... 5-33
V
Vanity Mirrors ................................. 6-44
Vehicle Information Labels
............. 10-2
W
Warning Lights ................................ 5-23
ABS
.......................................... 5-28
Air bag system
.......................... 5-28
Brake system
............................ 5-25
Charging system
....................... 5-26
Check engine
............................ 5-27
Door-ajar
................................... 5-28
Engine oil pressure
................... 5-26
Immobilizer system
.................. 5-29
Low fuel
.................................... 5-27
Low washer fluid level
............. 5-27
Seat belt
.................................... 5-25
TCS
........................................... 5-27
Warranty
............................................ 9-8
Washer Fluid
.................................... 8-20
Weights
............................................ 10-5
Wheel Replacement
......................... 8-28
Windows Power windows
.......................... 3-7
Windshield Washer
.......................... 5-35
Windshield Wipers
.......................... 5-34
Blades replacement
................... 8-22
Winter Driving
................................... 4-9
J94S.book Page 6 Saturday, June 23, 2001 1:04 PM