2002 LINCOLN BLACKWOOD light

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
228

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium duty
trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Customer assistance
233

Comfort and convenience
Air filtration systems
Cargo nets
Cargo organizers (interior)
Cargo trays (interior)
Celluar phone holder
Engine block heaters
Tire step
Travel equipment
Daytime running lights (DRL)
Hitch mount bike carrier
Inside mirror with compass display
Inside mirror with compass and temperature display
Running boards (molded, diamond plate, tubular and stirrup step)
Seatback organizer
Towing mirrors
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Trailer swivel hitch
Winter front
Protection and appearance equipment
Air bag anti-theft locks
Battery warmer/blanket
Cargo cover
Diamond plate, front box protector
Diamond plate, splash guards
Door edge guards
Carpet floor mats
Flat splash guards
Front end covers (full)
Customer assistance
234

Hood deflectors
Locking gas cap
Molded ªall weatherº vinyl floor mats
Side window air deflectors
Spare tire lock
Truck cover
Underbody vehicle lighting
Universal floor mats
Wheels
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Customer assistance
235

A
Accessory delay ..........................70
Air bag supplemental restraint
system ................................111±112
and child safety seats ............114
description ..............................112
disposal ....................................116
driver air bag ..........................114
indicator light .....................9, 116
operation .................................114
passenger air bag ...................114
Air cleaner filter .......187±188, 218
Air conditioning ..........................41
rear seat controls .....................47
Air suspension ...........................132
description ..............................132
warning light .............................12
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................175
Anti-lock brake system
(see Brakes) ......................129±130
Anti-theft system
warning light .............................10
Audio system (see Radio) .........23
Automatic transmission
driving an automatic
overdrive .................................137
fluid, adding ............................183
fluid, checking ........................183
fluid, refill capacities ..............218
fluid, specification ..................222
Auxiliary power point .................19
Axle
lubricant
specifications ..................220, 222refill capacities ........................218
B
Battery .......................................185
acid, treating emergencies .....185
charging system
warning light .............................11
jumping a disabled battery ....162
maintenance-free ....................185
replacement, specifications ...218
servicing ..................................185
voltage gauge ............................15
Belt minder ...............................107
Brakes ........................................129
anti-lock ...........................129±130
anti-lock brake system
(ABS) warning light .........10, 129
brake warning light ..................10
fluid, checking and adding ....174
fluid, refill capacities ..............218
fluid, specifications .........220, 222
lubricant specifications ..220, 222
parking ....................................130
pedals (see Power adjustable
foot pedals) ...............................18
shift interlock ..........................135
Break-in period .............................3
C
Capacities for refilling fluids ....218
CD changer .................................37
Certification Label ....................224
Child safety restraints ..............117
child safety belts ....................117
Child safety seats ......................118
attaching with tether straps ..122
in front seat ............................119
Index
238

in rear seat ..............................119
Cleaning your vehicle ...............212
exterior ....................................212
instrument cluster lens ..........216
instrument panel ....................216
interior .....................................216
plastic parts ....................214±215
safety belts ..............................217
washing ....................................212
waxing .....................................212
wheels ......................................213
windows ..................................216
wiper blades ............................215
woodtone trim ........................216
Climate control (see Air
conditioning or Heating) ............41
Clock ............................................21
Compass, electronic
calibration .................................61
set zone adjustment .................60
Console
overhead ....................................57
Controls
power seat .................................90
steering column ........................55
Coolant
checking and adding ..............175
refill capacities ................179, 218
specifications ..................220, 222
Cruise control
(see Speed control) ....................50
Customer Assistance ................147
Ford accessories for your
vehicle .....................................232
Ford Extended Service
Plan ..........................................225
Getting assistance outside
the U.S. and Canada ..............231Getting roadside assistance ...147
Getting the service
you need .................................225
Ordering additional owner's
literature .................................236
The Dispute Settlement
Board .......................................228
Utilizing the
Mediation/Arbitration
Program ...................................231
D
Defrost
rear window ..............................19
Dipstick
automatic transmission
fluid ..........................................183
engine oil .................................171
Doors
door ajar warning .....................11
lubricant specifications ..........220
Driveline universal joint and
slip yoke ....................................185
Driving under special
conditions
through water .........................146
E
Emergencies, roadside
jump-starting ..........................162
Emission control system ..........202
Engine ........................................222
check engine/service engine
soon light ....................................8
coolant .....................................175
fail-safe coolant ......................180
idle speed control ...................185
Index
239

lubrication specifications ......220,
222
refill capacities ........................218
service points ..........................170
starting after a collision .........148
Engine oil ..................................171
checking and adding ..............171
dipstick ....................................171
filter, specifications ........173, 218
recommendations ...................173
refill capacities ........................218
specifications ..................220, 222
Exhaust fumes ..........................128
F
Fail safe cooling ........................180
Floor mats ...................................73
Fluid capacities .........................218
Foglamps .....................................17
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................135
Fuel ............................................194
calculating fuel economy .......199
cap ...........................................198
capacity ...................................218
choosing the right fuel ...........196
comparisons with EPA fuel
economy estimates .................202
detergent in fuel .....................197
filling your vehicle with
fuel ...........................194, 198±199
filter, specifications ........198, 218
fuel pump shut-off switch .....148
gauge .........................................13
improving fuel economy ........199
low fuel warning light ................8
octane rating ...................196, 222quality ......................................197
running out of fuel .................197
safety information relating to
automotive fuels .....................194
Fuses ..................................150±151
G
Garage door opener ....................65
Gas cap (see Fuel cap) ............198
Gas mileage
(see Fuel economy) .................199
Gauges .........................................13
battery voltage gauge ...............15
engine coolant temperature
gauge .........................................14
engine oil pressure gauge ........16
fuel gauge ..................................13
odometer ...................................15
speedometer .............................14
tachometer ................................15
trip odometer ............................15
GAWR (Gross Axle
Weight Rating) ..........................139
calculating ...............................141
definition .................................139
driving with a heavy load ......139
location ....................................139
GVWR (Gross Vehicle
Weight Rating) ..........................139
calculating .......................139, 141
definition .................................139
driving with a heavy load ......139
location ....................................139
H
Hazard flashers .........................148
Head restraints .....................90, 95
Index
240

Headlamps ...................................17
aiming ..............................210±211
autolamp system .......................18
bulb specifications ..................209
flash to pass ..............................17
high beam ...........................10, 17
replacing bulbs .......................204
turning on and off ....................17
warning chime ..........................13
Heating ........................................41
HomeLink universal
transceiver (see Garage
door opener) .........................65±68
Hood ..........................................169
I
Ignition .................................49, 222
Infant seats
(see Safety seats) .....................118
Inspection/maintenance (I/M)
testing ........................................203
Instrument panel
cleaning ...................................216
cluster ..................................8, 216
lighting up panel
and interior ...............................18
location of components ..............8
J
Jack ............................................157
positioning ...............................157
storage .....................................157
Jump-starting your vehicle ......162K
Keyless entry system
autolock .....................................85
locking and
unlocking doors ..................88±89
programming entry code .........88
Keys .................................49, 77±79
key in ignition chime ...............12
positions of the ignition ...........49
valet key ....................................49
L
Lamps
autolamp system .......................18
bulb replacement
specifications chart ................209
cargo lamps ...............................18
fog lamps ...................................17
headlamps .................................17
headlamps, flash to pass ..........17
instrument panel, dimming .....18
interior lamps .............63±64, 208
replacing bulbs .......204, 206±208
Lane change indicator
(see Turn signal) ........................49
Liftgate ........................................73
Lights, warning and indicator ......8
air bag ..........................................9
air suspension .........................133
anti-lock brakes (ABS) ....10, 129
anti-theft ...................................10
brake ..........................................10
charging system ........................11
check coolant ............................11
door ajar ....................................11
engine oil pressure ...................11
high beam .................................10
low fuel ........................................8
Index
241