WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Don't tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
It is acceptable to tow the vehicle with the front wheels on the ground
(without dollies) and the rear wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
On vehicles equipped with Air Suspension, turn OFF the Air
Suspension switch prior to jacking, hoisting or towing your
vehicle.
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167
4. Install a new air filter element. Be careful not to crimp the filter
element edges between the air filter housing and cover. This could cause
filter damage and allow unmetered air to enter the engine if not properly
seated.
5. Replace the air filter cover and secure the clamp.
6. Replace the air inlet tube and secure the clamp.
WINDSHIELD WIPER BLADES
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Changing the wiper blades
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Turn the blade at an angle from
the wiper arm. Push the lock pin
manually to release the blade and
pull the wiper blade down toward
the windshield to remove it from the
arm.
3. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
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189
²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant specificationsin
theMaintenance and Specificationschapter.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²To maximize the fuel economy, drive with the tonneau cover installed
(if equipped).
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
Maintenance and care
201
CLEANING AND CARING FOR YOUR VEHICLE
Refer to the Customer Assistance chapter for a list of Ford-approved
cleaners, polishes and waxes.
Washing the exterior of your vehicle
Never wash a vehicle that is ªhot to
the touchº or during exposure to
strong, direct sunlight. It is
recommended that you wash your
vehicle regularly with cool or
lukewarm water and a neutral Ph
shampoo, such as Detail Wash
(ZC-3±A), which is available from
your authorized Ford, Lincoln or
Mercury dealer. Always use a clean
sponge or carwash mitt with plenty
of water for best results. Dry the vehicle with a chamois or soft terry
cloth towel in order to eliminate water spotting.
Never use strong household detergents or soap, such as dish
washing or laundry liquid. These products can discolor and spot
painted surfaces.
It is especially important to wash the vehicle regularly during winter
months, as dirt and road salt are difficult to remove and do cause
damage to the vehicle.
Items such as gasoline, diesel fuel, bird droppings and insect deposits
should be washed and sponged off as soon as possible. Deposits not
removed promptly can cause damage to the vehicle's paintwork and trim
over time.
Remove any exterior accessories, such as antennas, before
entering a car wash.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Protecting your vehicles' paint finish
Applying a polymer paint sealant to your vehicle on a regular basis will
assist in reducing minor scratches and paint damage.
A typical paint sealant lasts approximately six months to a year, depending
on local weather conditions and the cleaning soap that is used in washing
the vehicle.
Maintenance and care
212
If tar or grease spots are present, clean with Extra Strength Tar and
Road Oil Removal (B7A-19520±AA).
Use only approved products to clean plastic parts.These products
are available from your authorized Ford, Lincoln or Mercury dealer.
Washing the exterior lamps
In order to avoid scratching the plastic lamps, do not use dry
paper towels, non-approved chemical solvents or abrasive
cleaners.
Use a soft cloth and a solution of Triple Clean (EOAZ-19526±AA), mixed
properly with water, in order to remove bug residue. If tar or grease
spots are present, clean with Extra Strength Tar and Road Oil Removal
(B7A-19520±AA).
Washing mirrors, mirror housings and reflective surfaces
Do not clean mirrors, mirror housings or reflective surfaces with
abrasive materials or a dry cloth.
Use a soft cloth and Detail Wash (ZC-3±A) mixed with water in order to
clean the mirror housing. Use Glass Cleaner (E4AZ-19C507±AA) in order
to clean the reflective mirror surface.
Use care when removing ice from outside mirrors as you may damage
the reflective surface.
Cleaning the windshield, wiper blades and rear window
If the wiper does not wipe properly, substances on the windshield, rear
window or the wiper blades may be the cause. These may include hot
wax treatments used by commercial car washes, tree sap, or other
organic contamination.
Do not clean the windshield or rear window glass with abrasives,
as they may cause scratches.
Do not use fuel, kerosene, or paint thinner to clean the
windshield, rear window or the wiper blades as damage may
occur.
Clean the outside of the windshield or rear window with a non-abrasive
cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507±AA),
available from your authorized Ford, Lincoln or Mercury dealer. If after
cleaning the glass surface, the water sheets from the glass (e.g., does not
bead), then the window is clean.
Maintenance and care
215
The windshield, rear window and wiper blades should be cleaned
regularly. Wiper blades can be cleaned with isopropyl (rubbing) alcohol
or windshield washer solution. Be sure to replace wiper blades when
they appear worn or do not function properly.
Cleaning the instrument panel
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Wipe the cluster area with a soft, damp cotton towel and Ultra Clear
Spray Glass Cleaner (E4AZ-19C507±AA). Dry the area with a clean, dry
towel.
Cleaning the inside windows
Use Ultra Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
To clean, use two lint-free, soft towels, folded into a pad-shape. Mist the
glass completely with cleaner, and use one of the towels to evenly agitate
the surface. Use the other towel to remove the residue.
Cleaning wood-tone trim
Wipe stains with a clean, soft cloth and Ultra Clear Spray Glass Cleaner
(E4AZ-19C507±AA). Dry the area by wiping with a dry, soft, clean cloth.
Cleaning the interior fabric, carpets and cloth seats
Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Triple Clean (EOAZ-19526±AA).
Never saturate the seat covers with cleaning solution.
Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardent
abilities of the seat materials.
Maintenance and care
216
Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper-to-Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
Customer assistance
225
Comfort and convenience
Air filtration systems
Cargo nets
Cargo organizers (interior)
Cargo trays (interior)
Celluar phone holder
Engine block heaters
Tire step
Travel equipment
Daytime running lights (DRL)
Hitch mount bike carrier
Inside mirror with compass display
Inside mirror with compass and temperature display
Running boards (molded, diamond plate, tubular and stirrup step)
Seatback organizer
Towing mirrors
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Trailer swivel hitch
Winter front
Protection and appearance equipment
Air bag anti-theft locks
Battery warmer/blanket
Cargo cover
Diamond plate, front box protector
Diamond plate, splash guards
Door edge guards
Carpet floor mats
Flat splash guards
Front end covers (full)
Customer assistance
234