2002 Lexus ES300 Page 62
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IN CASE OF AN EMERGENCY
271
IF YOUR VEHICLE NEEDS TO BETOWED
If towing is necessary, we recommend you to have it done
by your Lexus dealer or a commercial tow truck service.
In consultation with them, have your vehicle towed using
either (a) or (b).
(a) Towing with a wheel lift type truck
(b) Using a flat bed truck
(c) Never tow with a sling type truck
Only when you cannot receive a towing service from a
Lexus dealer or commercial tow truck service, tow your
vehicle carefully in accordance with the instructions
given in “(d) Emergency towing” on page 274.
Proper equipment will help ensure that your vehicle is not
damaged while being towed. Commercial operators are
generally aware of the state/provincial and local laws
pertaining to towing.
Your vehicle can be damaged if it is towed incorrectly.
Although most operators know the correct procedure, it is
possible to make a mistake. To avoid damage to your vehicle,
make sure the following precautions are observed. If
necessary, show this page to the tow truck driver.
TOWING PRECAUTIONS:
Use a safety chain system for all towing, and abide by the
state/provincial and local laws. The wheels and axle on the
ground must be in good condition. If they are damaged, use
a towing dolly.
(a) Towing with a wheel lift type truck
From front
Release the parking brake.
NOTICE
When lifting wheels, take care to ensure adequate
ground clearance for towing at the opposite end of the
raised vehicle. Otherwise, the bumper and/or
underbody of the towed vehicle will be damaged during
towing.
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IN CASE OF AN EMERGENCY
275
Towing in this manner may be done only on hard surfaced
roads
for a short distance and at low speeds. Also, the wheels,
axles, drive train, steering and brakes must all be in good
condition.
CAUTION
Use extreme caution when towing the vehicle. Avoid
sudden starts or erratic driving maneuvers which would
place excessive stress on the emergency towing eyelet
and towing cable or chain. The eyelet and towing cable
or chain may break and cause serious injury or damage.
NOTICE
Use only a cable or chain specifically intended for use
in towing vehicles. Securely fasten the cable or chain
to the towing eyelet provided.
Before towing, release the parking brake and put the
transmission in “N”. The ignition key must be in “ACC” (engine
off) or “ON” (engine running).
CAUTION
If the engine is not running, the power assist for the
brakes and steering will not work so steering and
braking will be much harder than usual.
(e) Installing front towing eyelet
1. Remove the front towing eyelet cover on the front bumper
using a flat bladed screwdriver. To protect the bodywork,
place a piece of rag over the cover.
2. Use the front towing eyelet in the trunk. Secure it to the hole
on the bumper by turning clockwise. (For the eyelet location,
see page 265.)
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IN CASE OF AN EMERGENCY
277
3Push down the shift lock override button. You can shift out
of “P” position only while pushing the button.
4 Shift into “N” position.
Insert the cover . Start the engine. For your safety, keep
the brake pedal depressed.
Be sure to have the system checked by your Lexus dealer as
soon as possible.
IF YOU LOSE YOUR KEYS OR LOCK YOURSELF OUT
You can purchase a new key at your Lexus dealer if you
can give them the key number and master key, because
your vehicle is equipped with the engine immobiliser
system.
Even if you lose only one key, contact your Lexus dealer to
make a new key. However, if you lose all your master keys, the
dealer cannot duplicate key but only replace the whole system.
See the suggestion given in “Keys” on page 8.
You can use the wireless remote control system with the new
key. Contact your Lexus dealer for detailed information.
If your keys are locked in the vehicle and you cannot get a
duplicate, many Lexus dealers can still open the door for you,
using t heir special tools. If you must break a window to get in,
we suggest breaking the smallest side window because it is the
least expensive to replace. Be extremely cautious to avoid
cuts from the glass.
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MAINTENANCE
281
Where to go for service?
Lexus technicians are well trained specialists and are kept up
to date with the latest service information through technical
bulletins, service tips, and in dealership training programs.
They are well informed about the operation of all the systems
on your vehicle.
You can be confident that your Lexus dealer’s service
department performs the best job to meet the maintenance
requirements of your vehicle.
Your copy of the repair order is proof that all required
maintenance has been performed for warranty coverage. And
if any problems should arise with your vehicle while under
warranty, your Lexus dealer will promptly take care of it. Again,
be sure to keep a copy of the repair order for any service
performed on your Lexus.
What about do it yourself maintenance?
Many of the maintenance items are easy to do yourself, if you
have a little mechanical ability and a few basic automotive
tools. Simple instructions for how to perform them are
presented in Section 6.
If you are a skilled do it yourself mechanic, the Lexus service
manuals are recommended. Please be aware that
do it yourself maintenance can affect your warranty
coverage. See your “Owner ’s Guide”, “Owner’s Manual
Supplement” or “Warranty Booklet” for the details.
GENERAL MAINTENANCE
Listed below are the general maintenance items that should be
performed at the intervals specified. It is recommended that
any problem you notice be brought to the attention of your
Lexus dealer or qualified service shop for their advice.
CAUTION
Make these checks only where adequate ventilation can
be obtained if you run the engine.
Vehicle exterior
Items listed below should be performed from time to time,
unless otherwise specified.
Tire pressure
Check the pressure with a gauge every two weeks, or at least
once a month and adjust as shown on the tire pressure label.
See page 315 for additional information.
Tire surface
Check the tires carefully for cuts, damage or excessive wear.
See page 316 for additional information.
Wheel nuts
When checking the tires, make sure to check the nuts for
looseness. Tighten them if necessary.
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MAINTENANCE
282Tire rotation
Rotate the tires according to the maintenance schedule. (For
scheduled maintenance information, please refer to the
“Owner’s Manual Supplement/Scheduled Maintenance”.)
See page 316 for additional information.
Fluid leaks
Check
underneath for leaking fuel, oil, water or other fluid after
the vehicle has been parked for a while. If you smell fuel fumes
or notice any leak, have the cause found and corrected
immediately.
Doors and engine hood
Check that all doors, including trunk lid, operate smoothly and
all latches lock securely. Make sure the engine hood
secondary latch secures the hood when the primary latch is
released.
Vehicle interior
Items listed below should be checked regularly, e.g. while
performing periodic services, cleaning the vehicle, etc.
Lights
Make sure the headlight, stop lights, tail lights, turn signal
lights, and other lights are working. Check headlight aim.
Service reminder indicators and warning buzzers
Check that all service reminder indicators and warning
buzzers function properly.
Steering wheel
Check that it has the specified freeplay. Be alert for changes
in steering condition, such as hard steering, excessive
freeplay or strange noise.
Seats
Check that all front seat controls such as seat adjusters,
seatback recliner, etc. operate smoothly. Ch eck that the head
restraints move up and down smoothly and that the locks hold
securely in any latched position.
Seat belts
Check that the seat belt system such as buckles, retractors
and anchors operate properly and smoothly. Make sure the
belt webbing is not cut, frayed, worn or damaged.
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MAINTENANCE
283
Accelerator pedal
Check
the pedal for smooth operation and uneven pedal ef fort
or catching.
Brake pedal
Check the pedal for smooth operation and the proper
clearance and freeplay. Check the brake booster function.
Brakes
At a safe place, check that the brakes do not pull to one side
when applied.
Parking brake
Check that the pedal has the proper travel and that, on a safe
incline, your vehicle is held securely with only the parking
brake applied.
Automatic transmission “Park” mechanism
Check the lock release button of the selector lever for proper
and smooth operation. On a safe incline, check that your
vehicle is held securely with the selector lever in “P” position
and all brakes released.
Engine compartment
Items listed below should be checked from time to time,
e.g. each time when refueling.
Washer fluid
Make sure there is sufficient fluid in the tank. See page 336 for
additional information.
Engine coolant level
Make sure the coolant level is between the “F” and “L” lines on
the see through reservoir when the engine is cold. See page
306 for additional information.
Radiator, condenser and hoses
Check that the front of the radiator and condenser are clean
and not blocked with leaves, dirt, or insects. See page 308 for
additional information.
Battery
Check the battery condition by the indicator color. See page
329 for additional information.
Brake fluid level
Make sure the brake fluid level is correct. See page 313 for
additional information.
Engine oil level
Check the level on the dipstick with the engine turned off and
the vehicle parked on a level spot. See page 304 for additional
information.
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MAINTENANCE
284Power steering fluid level
Check the level through the reservoir. The level should be in
the “HOT” or “COLD” range depending on the fluid
temperature. See page 314 for additional information.
Exhaust system
If you notice any change in the sound of the exhaust or smell
exhaust fumes, have the cause located and corrected
immediately. (See “Engine exhaust caution” on page 219.)
DOES YOUR VEHICLE NEED
REPAIRING?
Be on the alert for changes in performance and sounds, and
visual tip offs that indicate service is needed. Some important
clues are:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (However, water dripping from
the air conditioning after use is normal.)
Change in exhaust sound (This may indicate a dangerous
carbon monoxide leak. Drive with the windows open and
have the exhaust system checked immediately.)
Flat looking tires, excessive tire squeal when cornering,
uneven tire wear
Vehicle pulls to one side when driving straight on a level
road
Strange noises related to suspension movement
Loss of brake effectiveness, spongy feeling brake pedal,
pedal almost touches floors, vehicle pulls to one side when
braking
Engine coolant temperature continually higher than normal
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INTRODUCTION
290
DO IT YOURSELF SERVICEPRECAUTIONS
If you perform maintenance yourself, be sure to follow the
correct procedure given in this section.
You should be aware that improper or incomplete servicing
may result in operating problems.
Performing do it yourself maintenance during the warranty
period may affect your warranty coverage. Read the separate
Lexus Warranty statement for details and suggestions.
This section gives instructions only for those items that are
relatively easy for an owner to perform. As explained in
Section 5, there are still a number of items that must be
performed by a qualified technician with special tools.
For information on tools and parts for do it yourself
maintenance, see “Parts and tools” on page 291.
Utmost care should be taken when working on your vehicle to
prevent accidental injury. Here are a few precautions that you
should be especially careful to observe:
CAUTION
When the engine is running, keep hands, clothing,
and tools away from the moving fan and engine drive
belt. (Removing rings, watches, and ties is
advisable.)
Right after driving, the engine compartment the
engine, radiator, exhaust manifold and power
steering fluid reservoir, etc. will be hot. So be
careful not to touch them. Oil and other fluids may
also be hot.
Do not smoke, cause sparks or allow open flames
around fuel or the battery. Their fumes are
flammable.
Do not get under your vehicle with just the body jack
supporting it. Always use automotive jack stands or
other solid supports.
Be sure that the ignition is off if you work near the
electric cooling fans or radiator grille. With the
ignition on, the electric cooling fans will
automatically start to run if the engine coolant
temperature is high and/or the air conditioning is on.
Use eye protection whenever you work on or under
your vehicle where you may be exposed to flying or
falling material, fluid spray, etc.