2002 JEEP GRAND CHEROKEE Gear

CONDITION POSSIBLE CAUSES CORRECTION
NO DRIVE RANGE
(REVERSE OK)1. Fluid Level Low. 1. Add fluid and check for leaks if drive is
restored.
2. Gearshift Linkage/Cable
Loose/Misadjusted.2. Repair or replace linkage components.
3. Rear Clutch Burnt. 3. Remove and disassemble transmission and
rear clutch and seals. Repair/replace worn or
damaged parts as needed.
4. Valve Body Malfunction. 4. Remove and disassemble valve body. Replace
assembly if any valves or bores are damaged.
5. Transmission Overrunning
Clutch Broken.5. Remove and disassemble transmission.
Replace overrunning clutch.
6. Input Shaft Seal Rings
Worn/Damaged.6. Remove and disassemble transmission.
Replace seal rings and any other worn or
damaged parts.
7. Front Planetary Failed Broken. 7. Remove and repair.
NO DRIVE OR
REVERSE (VEHICLE
WILL NOT MOVE)1. Fluid Level Low. 1. Add fluid and check for leaks if drive is
restored.
2. Gearshift Linkage/Cable
Loose/Misadjusted.2. Inspect, adjust and reassemble linkage as
needed. Replace worn/damaged parts.
3. U-Joint/Axle/Transfer Case
Broken.3. Perform preliminary inspection procedure for
vehicle that will not move. Refer to procedure in
diagnosis section.
4. Filter Plugged. 4. Remove and disassemble transmission. Repair
or replace failed components as needed. Replace
filter. If filter and fluid contained clutch material or
metal particles, an overhaul may be necessary.
Perform lube flow test. Flush oil. Replace cooler
as necessary.
5. Oil Pump Damaged. 5. Perform pressure test to confirm low pressure.
Replace pump body assembly if necessary.
6. Valve Body Malfunctioned. 6. Check and inspect valve body. Replace valve
body (as assembly) if any valve or bore is
damaged. Clean and reassemble correctly if all
parts are in good condition.
7. Transmission Internal
Component Damaged.7. Remove and disassemble transmission. Repair
or replace failed components as needed.
8. Park Sprag not Releasing -
Check Stall Speed, Worn/
Damaged/Stuck.8. Remove, disassemble, repair.
9. Torque Converter Damage. 9. Inspect and replace as required.
21 - 18 AUTOMATIC TRANSMISSION - 42REWJ
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
SHIFTS DELAYED OR
ERRATIC (SHIFTS
ALSO HARSH AT
TIMES)1. Fluid Level Low/High. 1. Correct fluid level and check for leaks if low.
2. Fluid Filter Clogged. 2. Replace filter. If filter and fluid contained clutch
material or metal particles, an overhaul may be
necessary. Perform lube flow test.
3. Throttle Linkage Mis-adjusted. 3. Adjust linkage as described in service section.
4. Throttle Linkage Binding. 4. Check cable for binding. Check for return to
closed throttle at transmission.
5. Gearshift Linkage/Cable
Mis-adjusted.5. Adjust linkage/cable as described in service
section.
6. Clutch or Servo Failure. 6. Remove valve body and air test clutch, and
band servo operation. Disassemble and repair
transmission as needed.
7. Governor Circuit Electrical Fault. 7. Test using DRBTscan tool and repair as
required.
8. Front Band Mis-adjusted. 8. Adjust band.
9. Pump Suction Passage Leak. 9. Check for excessive foam on dipstick after
normal driving. Check for loose pump bolts,
defective gasket. Replace pump assembly if
needed.
NO REVERSE (D
RANGES OK)1. Gearshift Linkage/Cable
Mis-adjusted/Damaged.1. Repair or replace linkage parts as needed.
2. Park Sprag Sticking. 2. Replace overdrive annulus gear.
3. Rear Band Mis-adjusted/Worn. 3. Adjust band; replace.
4. Valve Body Malfunction. 4. Remove and service valve body. Replace valve
body if any valves or valve bores are worn or
damaged.
5. Rear Servo Malfunction. 5. Remove and disassemble transmission.
Replace worn/damaged servo parts as necessary.
6. Direct Clutch in Overdrive Worn. 6. Disassemble overdrive. Replace worn or
damaged parts.
7. Front Clutch Burnt. 7. Remove and disassemble transmission.
Replace worn, damaged clutch parts as required.
HAS FIRST/REVERSE
ONLY (NO 1-2 OR 2-3
UPSHIFT)1. Governor Circuit Electrical Fault. 1. Test using DRBTscan tool and repair as
required.
2. Valve Body Malfunction. 2. Repair stuck 1-2 shift valve or governor plug.
3. Front Servo/Kickdown Band
Damaged/Burned.3. Repair/replace.
MOVES IN 2ND OR
3RD GEAR,
ABRUPTLY
DOWNSHIFTS TO
LOW1. Valve Body Malfunction. 1. Remove, clean and inspect. Look for stuck 1-2
valve or governor plug.
WJAUTOMATIC TRANSMISSION - 42RE 21 - 19
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
NO LOW GEAR
(MOVES IN 2ND OR
3RD GEAR ONLY)1. Governor Circuit Electrical Fault. 1. Test with DRBTscan tool and repair as
required.
2. Valve Body Malfunction. 2. Remove, clean and inspect. Look for sticking
1-2 shift valve, 2-3 shift valve, governor plug or
broken springs.
3. Front Servo Piston Cocked in
Bore.3. Inspect servo and repair as required.
4. Front Band Linkage Malfunction 4. Inspect linkage and look for bind in linkage.
NO KICKDOWN OR
NORMAL
DOWNSHIFT1. Throttle Linkage Mis-adjusted. 1. Adjust linkage.
2. Accelerator Pedal Travel
Restricted.2. Verify floor mat is not under pedal, repair worn
accelerator cable or bent brackets.
3. Valve Body Hydraulic Pressures
Too High or Too Low Due to Valve
Body Malfunction or Incorrect
Hydraulic Control Pressure
Adjustments.3. Perform hydraulic pressure tests to determine
cause and repair as required. Correct valve body
pressure adjustments as required.
4. Governor Circuit Electrical Fault. 4. Test with DRBTscan tool and repair as
required.
5. Valve Body Malfunction. 5. Perform hydraulic pressure tests to determine
cause and repair as required. Correct valve body
pressure adjustments as required.
6. TPS Malfunction. 6. Replace sensor, check with DRBTscan tool.
7. PCM Malfunction. 7. Check with DRBTscan tool and replace if
required.
8. Valve Body Malfunction. 8. Repair sticking 1-2, 2-3 shift valves, governor
plugs, 3-4 solenoid, 3-4 shift valve, 3-4 timing
valve.
STUCK IN LOW
GEAR (WILL NOT
UPSHIFT)1. Throttle Linkage Mis-adjusted/
Stuck.1. Adjust linkage and repair linkage if worn or
damaged. Check for binding cable or missing
return spring.
2. Gearshift Linkage Mis-adjusted. 2. Adjust linkage and repair linkage if worn or
damaged.
3. Governor Component Electrical
Fault.3. Check operating pressures and test with DRBT
scan tool, repair faulty component.
4. Front Band Out of Adjustment. 4. Adjust Band.
5. Clutch or Servo Malfunction. 5. Air pressure check operation of clutches and
bands. Repair faulty component.
CREEPS IN
NEUTRAL1. Gearshift Linkage Mis-adjusted. 1. Adjust linkage.
2. Rear Clutch Dragging/Warped. 2. Disassemble and repair.
3. Valve Body Malfunction. 3. Perform hydraulic pressure test to determine
cause and repair as required.
21 - 20 AUTOMATIC TRANSMISSION - 42REWJ
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
BUZZING NOISE 1. Fluid Level Low 1. Add fluid and check for leaks.
2. Shift Cable Mis-assembled. 2. Route cable away from engine and bell
housing.
3. Valve Body Mis-assembled. 3. Remove, disassemble, inspect valve body.
Reassemble correctly if necessary. Replace
assembly if valves or springs are damaged.
Check for loose bolts or screws.
4. Pump Passages Leaking. 4. Check pump for porous casting, scores on
mating surfaces and excess rotor clearance.
Repair as required. Loose pump bolts.
5. Cooling System Cooler Plugged. 5. Flow check cooler circuit. Repair as needed.
6. Overrunning Clutch Damaged. 6. Replace clutch.
SLIPS IN REVERSE
ONLY1. Fluid Level Low. 1. Add fluid and check for leaks.
2. Gearshift Linkage Mis-adjusted. 2. Adjust linkage.
3. Rear Band Mis-adjusted. 3. Adjust band.
4. Rear Band Worn. 4. Replace as required.
5. Overdrive Direct Clutch Worn. 5. Disassemble overdrive. Repair as needed.
6. Hydraulic Pressure Too Low. 6. Perform hydraulic pressure tests to determine
cause.
7. Rear Servo Leaking. 7. Air pressure check clutch-servo operation and
repair as required.
8. Band Linkage Binding. 8. Inspect and repair as required.
SLIPS IN FORWARD
DRIVE RANGES1. Fluid Level Low. 1. Add fluid and check for leaks.
2. Fluid Foaming. 2. Check for high oil level, bad pump gasket or
seals, dirt between pump halves and loose pump
bolts. Replace pump if necessary.
3. Throttle Linkage Mis-adjusted. 3. Adjust linkage.
4. Gearshift Linkage Mis-adjusted. 4. Adjust linkage.
5. Rear Clutch Worn. 5. Inspect and replace as needed.
6. Low Hydraulic Pressure Due to
Worn Pump, Incorrect Control
Pressure Adjustments, Valve Body
Warpage or Malfunction, Sticking,
Leaking Seal Rings, Clutch Seals
Leaking, Servo Leaks, Clogged
Filter or Cooler Lines.6. Perform hydraulic and air pressure tests to
determine cause.
7. Rear Clutch Malfunction,
Leaking Seals or Worn Plates.7. Air pressure check clutch-servo operation and
repair as required.
8. Overrunning Clutch Worn, Not
Holding (Slips in 1 Only).8. Replace Clutch.
SLIPS IN LOW GEAR
9D9ONLY, BUT NOT
IN MANUAL 1
POSITIONOverrunning Clutch Faulty. Replace overrunning clutch.
WJAUTOMATIC TRANSMISSION - 42RE 21 - 21
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
GROWLING,
GRATING OR
SCRAPING NOISES1. Drive Plate Broken. 1. Replace.
2. Torque Converter Bolts Hitting
Dust Shield.2. Dust shield bent. Replace or repair.
3. Planetary Gear Set Broken/
Seized.3. Check for debris in oil pan and repair as
required.
4. Overrunning Clutch Worn/
Broken.4. Inspect and check for debris in oil pan. Repair
as required.
5. Oil Pump Components
Scored/Binding.5. Remove, inspect and repair as required.
6. Output Shaft Bearing or Bushing
Damaged.6. Remove, inspect and repair as required.
7. Clutch Operation Faulty. 7. Perform air pressure check and repair as
required.
8. Front and Rear Bands
Mis-adjusted.8. Adjust bands.
DRAGS OR LOCKS
UP1. Fluid Level Low. 1. Check and adjust level.
2. Clutch Dragging/Failed 2. Air pressure check clutch operation and repair
as required.
3. Front or Rear Band Mis-
adjusted.3. Adjust bands.
4. Case Leaks Internally. 4. Check for leakage between passages in case.
5. Servo Band or Linkage
Malfunction.5. Air pressure check servo operation and repair
as required.
6. Overrunning Clutch Worn. 6. Remove and inspect clutch. Repair as required.
7. Planetary Gears Broken. 7. Remove, inspect and repair as required (look
for debris in oil pan).
8. Converter Clutch Dragging. 8. Check for plugged cooler. Perform flow check.
Inspect pump for excessive side clearance.
Replace pump as required.
NO 4-3 DOWNSHIFT 1. Circuit Wiring and/or Connectors
Shorted.1.
Test wiring and connectors with test lamp and
volt/ohmmeter. Repair wiring as necessary. Replace
connectors and/or harnesses as required.
2. PCM Malfunction. 2. Check PCM operation with DRBTscan tool.
Replace PCM only if faulty.
3. TPS Malfunction 3. Check TPS with DRBTscan tool at PCM.
4. Lockup Solenoid Not Venting. 4. Remove valve body and replace solenoid
assembly if plugged or shorted.
5. Overdrive Solenoid Not Venting. 5. Remove valve body and replace solenoid if
plugged or shorted.
6. Valve Body Valve Sticking. 6. Repair stuck 3-4 shift valve or lockup timing
valve.
NO 4-3 DOWNSHIFT
WHEN CONTROL
SWITCH IS TURNED
OFF1. Control Switch Open/Shorted. 1. Test and replace switch if faulty.
2. Overdrive Solenoid Connector
Shorted.2. Test solenoids and replace if seized or shorted.
3. PCM Malfunction. 3.
Test with DRBTscan tool. Replace PCM if faulty.
4. Valve Body Stuck Valves. 4.Repair stuck 3-4, lockup or lockup timing valve.
21 - 22 AUTOMATIC TRANSMISSION - 42REWJ
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
SLIPS IN OVERDRIVE
FOURTH GEAR1. Fluid Level Low. 1. Add fluid and check for leaks.
2. Overdrive Clutch Pack Worn. 2. Remove overdrive unit and rebuild clutch pack.
3. Overdrive Piston Retainer Bleed
Orifice Blown Out.3. Disassemble transmission, remove retainer and
replace orifice.
4. Overdrive Piston or Seal
Malfunction.4. Remove overdrive unit. Replace seals if worn.
Replace piston if damaged. If piston retainer is
damaged, remove and disassemble the
transmission.
5. 3-4 Shift Valve, Timing Valve or
Accumulator Malfunction.5. Remove and overhaul valve body. Replace
accumulator seals. Make sure all valves operate
freely in bores and do not bind or stick. Make sure
valve body screws are correctly tightened and
separator plates are properly positioned.
6. Overdrive Unit Thrust Bearing
Failure.6. Disassemble overdrive unit and replace thrust
bearing (NO. 1 thrust bearing is between
overdrive piston and clutch hub; NO. 2 thrust
bearing is between the planetary gear and the
direct clutch spring plate; NO. 3 thrust bearing is
between overrunning clutch hub and output shaft).
7. O/D Check Valve/Bleed Orifice
Failure.7. Check for function/secure orifice insert in O/D
piston retainer.
DELAYED 3-4
UPSHIFT (SLOW TO
ENGAGE)1. Fluid Level Low. 1. Add fluid and check for leaks.
2. Throttle Valve Cable Mis-
adjusted.2. Adjust throttle valve cable.
3. Overdrive Clutch Pack
Worn/Burnt.3. Remove unit and rebuild clutch pack.
4. TPS Faulty. 4. Test with DRBTscan tool and replace as
necessary
5. Overdrive Clutch Bleed Orifice
Plugged.5. Disassemble transmission and replace orifice.
6. Overdrive Solenoid or Wiring
Shorted/Open.6. Test solenoid and check wiring for loose/
corroded connections or shorts/grounds. Replace
solenoid if faulty and repair wiring if necessary.
7. Overdrive Excess Clearance. 7. Remove unit. Measure end play and select
proper spacer.
8. O/D Check Valve Missing or
Stuck.8. Check for presence of check valve. Repair or
replace as required.
TORQUE
CONVERTER LOCKS
UP IN SECOND
AND/OR THIRD
GEARLockup Solenoid, Relay or Wiring
Shorted/Open.Test solenoid, relay and wiring for continuity,
shorts or grounds. Replace solenoid and relay if
faulty. Repair wiring and connectors as necessary.
HARSH 1-2, 2-3, 3-4
OR 3-2 SHIFTSLockup Solenoid Malfunction. Remove valve body and replace solenoid
assembly.
21 - 24 AUTOMATIC TRANSMISSION - 42REWJ
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
NO START IN PARK
OR NEUTRAL1. Gearshift Linkage/Cable
Mis-adjusted.1. Adjust linkage/cable.
2. Neutral Sense Wire Open/Cut. 2. Check continuity with test lamp. Repair as
required.
3. Park/Neutral Switch, or
Transmission Range Sensor Faulty.3. Refer to service section for test and
replacement procedure.
4. Park/Neutral Switch, or
Transmission Range Sensor
Connection Faulty.4. Connectors spread open. Repair.
5. Valve Body Manual Lever
Assembly Bent/Worn/Broken.5. Inspect lever assembly and replace if damaged.
NO REVERSE (OR
SLIPS IN REVERSE)1. Direct Clutch Pack (front clutch)
Worn.1. Disassemble unit and rebuild clutch pack.
2. Rear Band Mis-adjusted. 2. Adjust band.
3. Front Clutch Malfunctioned/
Burned.3. Air-pressure test clutch operation. Remove and
rebuild if necessary.
4. Overdrive Thrust Bearing
Failure.4. Disassemble geartrain and replace bearings.
5. Direct Clutch Spring Collapsed/
Broken.5. Remove and disassemble unit. Check clutch
position and replace spring.
WJAUTOMATIC TRANSMISSION - 42RE 21 - 25
AUTOMATIC TRANSMISSION - 42RE (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
OIL LEAKS. 1. Fluid Lines and Fittings
Loose/Leaks/Damaged.1. Tighten fittings. If leaks persist, replace fittings
and lines if necessary.
2. Fill Tube (where tube enters
case) Leaks/Damaged.2. Replace tube seal. Inspect tube for cracks in fill
tube.
3. Pressure Port Plug Loose
Loose/Damaged.3. Tighten to correct torque. Replace plug or
reseal if leak persists.
4. Pan Gasket Leaks. 4. Tighten pan screws (150 in. lbs.). If leaks
persist, replace gasket.
5. Valve Body Manual Lever Shaft
Seal Leaks/Worn.5. Replace shaft seal.
6. Rear Bearing Access Plate
Leaks.6. Replace gasket. Tighten screws.
7. Gasket Damaged or Bolts are
Loose.7. Replace bolts or gasket or tighten both.
8. Adapter/Extension Gasket
Damaged Leaks/Damaged.8. Replace gasket.
9. Park/Neutral Switch, or
Transmission Range Sensor
Leaks/Damaged.9. Replace switch and gasket.
10. Converter Housing Area Leaks. 10. Check for leaks at seal caused by worn seal
or burr on converter hub (cutting seal), worn
bushing, missing oil return, oil in front pump
housing or hole plugged. Check for leaks past
O-ring seal on pump or past pump-to-case bolts;
pump housing porous, oil coming out vent due to
overfill or leak past front band shaft access plug.
11. Pump Seal Leaks/Worn/
Damaged.11. Replace seal.
12. Torque Converter Weld
Leak/Cracked Hub.12. Replace converter.
13. Case Porosity Leaks. 13. Replace case.
NOISY OPERATION
IN FOURTH GEAR
ONLY1. Overdrive Clutch Discs, Plates
or Snap Rings Damaged.1. Remove unit and rebuild clutch pack.
2. Overdrive Piston or Planetary
Thrust Bearing Damaged.2. Remove and disassemble unit. Replace either
thrust bearing if damaged.
3. Output Shaft Bearings
Scored/Damaged.3. Remove and disassemble unit. Replace either
bearing if damaged.
4. Planetary Gears Worn/Chipped. 4. Remove and overhaul overdrive unit.
5. Overdrive Unit Overrunning
Clutch Rollers Worn/Scored.5. Remove and overhaul overdrive unit.
STANDARD PROCEDURE - ALUMINUM
THREAD REPAIR
Damaged or worn threads in the aluminum trans-
mission case and valve body can be repaired by the
use of Heli-CoilsŸ, or equivalent. This repair con-
sists of drilling out the worn-out damaged threads.
Then tap the hole with a special Heli-CoilŸ tap, or
equivalent, and installing a Heli-CoilŸ insert, orequivalent, into the hole. This brings the hole back to
its original thread size.
Heli-CoilŸ, or equivalent, tools and inserts are
readily available from most automotive parts suppli-
ers.
21 - 26 AUTOMATIC TRANSMISSION - 42REWJ
AUTOMATIC TRANSMISSION - 42RE (Continued)