
GETTING ROADSIDE ASSISTANCE
To fully assist if you should have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to yourRoadside Assistance supplement
for exact fuel amounts.
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call 1±800±665±2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who need to obtain reimbursement information, call
1±800±665±2006.
Roadside Emergencies
187

3. Insert the straight end of the jack
handle into the rear access hole
located just above the rear bumper
and below the tailgate.
Forward motion will stop and
resistance to turning will be felt
when properly engaged.
4. Turn the handle counterclockwise
until tire is lowered to the ground
and the cable is slightly slack.
5. Remove the retainer from the spare tire.
Stowing the spare tire
1. Lay the tire on the ground with the valve stem facing up.
2. Install the retainer through the
wheel center and slide the wheel
under the vehicle.
3. Turn the spare handle clockwise
until the tire is raised to its original
position underneath the vehicle. The
spare handle ratchets when the tire
is raised to the stowed position. It
will not allow you to overtighten.
4. If your vehicle is equipped with P265/75 R15 AT tires, do not stow a
flat or inflated full size spare tire in the spare tire carrier. The flat full
size tire should be stowed and tied down in the pickup box bed until it
can be repaired.
5. If removed, install the spare tire carrier lock on the access hole above
the bumper.
Roadside Emergencies
203

8. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
9. Lower the wheel by turning the jack handle counterclockwise.
10. Remove the jack and fully
tighten the lug nuts in the order
shown.
11. Stow the flat tire. Refer to
Stowing the spare tire.
12. Stow the jack and lug wrench.
Make sure the jack is fastened so it
does not rattle when you drive.
13. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic conveter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
1
4 3
2 5
Roadside Emergencies
206

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
211

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
214

²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
Maintenance and Specifications
256

flash to pass ..............................74
high beam ...........................13, 74
replacing bulbs .........................77
turning on and off ....................73
warning chime ..........................14
Heating
heater only system ...................68
heating and air conditioning
system .......................................70
Hood ..........................................231
I
Ignition .......................144, 276±277
Infant seats
(see Safety seats) .....................134
Inspection/maintenance (I/M)
testing ........................................258
Instrument panel
cleaning ...................................227
cluster ................................10, 227
lighting up panel and
interior .......................................74
J
Jack ............................................200
positioning .......................200, 204
storage .............................200±203
Jump-starting your vehicle ......206
K
Keys ...................................106, 108
key in ignition chime ...............14
positions of the ignition .........144L
Lamps
bulb replacement
specifications chart ..................76
cargo lamps ...............................74
daytime running light ...............73
fog lamps ...................................73
headlamps .................................73
headlamps, flash to pass ..........74
instrument panel, dimming .....74
interior lamps .....................75, 77
replacing bulbs .......75, 77, 79±82
Lane change indicator
(see Turn signal) ........................75
Lights, warning and indicator ....10
air bag ........................................12
anti-lock brakes (ABS) ....12, 150
anti-theft ...................................14
brake ..........................................11
charging system ........................12
check coolant ............................11
check engine .............................10
cruise indicator .........................13
door ajar ....................................13
fuel cap light .............................12
high beam .................................13
overdrive off ..............................13
safety belt .................................12
speed control ............................91
turn signal indicator .................13
Load limits .................................173
GAWR ......................................173
GVWR ......................................173
trailer towing ..........................173
Loading instructions .................175
Lubricant specifications ...274, 276
Lumbar support, seats .............110
Index
286

Specification chart,
lubricants ...........................274, 276
Speed control ..............................87
Speedometer ...............................17
Starting your
vehicle ........................144±145, 147
jump starting ..........................206
Steering wheel
controls ................................84, 87
tilting .........................................84
T
Tachometer .................................17
Temperature control
(see Climate control) .................68
Tires ...........................200, 266±267
changing ..................200±201, 204
checking the pressure ............267
replacing ..................................269
rotating ....................................268
snow tires and chains ............269
tire grades ...............................267
treadwear ................................266
Tonneau cover .............................95
Towing .......................................175
recreational towing .................185
trailer towing ..........................175
wrecker ....................................211
Traction-lok rear axle ...............151
Transfer case
fluid checking .........................265
Transmission
automatic operation ...............153
fluid, checking and adding
(automatic) .............................261fluid, checking and adding
(manual) .................................264
fluid, refill capacities ..............271
lubricant specifications ..274, 276
manual operation ....................157
Trip odometer .............................17
Trunk .........................................100
Turn signal ............................13, 75
V
Vehicle dimensions ...................277
Vehicle Identification Number
(VIN) ..........................................279
Vehicle loading ..........................173
camper bodies ........................186
Ventilating your vehicle ...........148
W
Warning chimes ...........................14
Warning lights (see Lights) .......10
Washer fluid ..............................235
Water, Driving through .............173
Windows
power .........................................86
Windshield washer fluid and
wipers
checking and adding fluid .....235
checking and cleaning ..............83
operation ...................................83
replacing wiper blades .............84
Wrecker towing .........................211
Index
288