2002 FORD MUSTANG tow

²GVWR (Gross Vehicle Weight Rating):
Maximum permissable total weight of the base
vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed
on the Safety Certification Label on the driver's
door pillar.
²GAWR (Gross Axle Weight Rating):Carrying
capacity for each axle system. The GAWR is
specific to each vehicle and is listed on the Safety
Certification Label on the driver's door pillar.
²GCW (Gross Combined Weight):The
combined weight of the towing vehicle (including
occupants and cargo) and the loaded trailer.
²GCWR (Gross Combined Weight Rating):
Maximum permissable combined weight of towing
vehicle (including occupants and cargo) and the
loaded trailer
²Maximum Trailer Weight Rating:Maximum
weight of a trailer the vehicle is permitted to tow.
The maximum trailer weight rating is determined
by subtracting the vehicle curb weight for each
engine/transmission combination, any required
option weight for trailer towing and the weight of
the driver from the GCWR for the towing vehicle.
²Maximum Trailer Weight:Maximum weight of a
trailer the loaded vehicle (including occupants
and cargo) is permitted to tow. It is determined
by subtracting the weight of the loaded trailer
towing vehicle from the GCWR for the towing
vehicle.
²Trailer Weight Range:Specified weight range
that the trailer must fall within that ranges from
zero to the maximum trailer weight rating.
Remember to figure in the tongue load of your
loaded trailer when figuring the total weight.
Do not exceed the GVWR or the GAWR
specified on the certification label.
Driving
159

TRAILER TOWING
Your vehicle is not equipped to tow. No towing
packages are available through Ford or
Lincoln/Mercury dealers.
RECREATIONAL TOWING
(ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain
combination to tow your vehicle with all four wheels
on the ground (such as behind a recreational
vehicle).
These guidelines are designed to ensure that your
transmission is not damaged due to insufficient
lubrication.
All Rear Wheel Drive (RWD) vehicles
This applies to all cars and 4x2 trucks/sport utilities
with rear wheel drive capability.
An example of recreational towing is towing your
vehicle behind a motorhome. The following
recreational towing guidelines are designed to
ensure that your transmission is not damaged.
²Place the transmission in N (Neutral).
²Maximum speed is 56 km/h (35 mph).
²Maximum distance is 80 km (50 miles).
If a distance of 80 km (50 miles) or a speed of 56
km/h (35 mph) must be exceeded, you must
disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft
removal/installation.
Improper removal/installation of the driveshaft
can cause transmission fluid loss, damage to
the driveshaft and internal transmission
components.
Driving
161

GETTING ROADSIDE ASSISTANCE
To fully assist if you should have a vehicle concern,
Ford Motor Company offers a complimentary
roadside assistance program. This program is
separate from the New Vehicle Limited Warranty.
The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New
Vehicle Limited Warranty period (U.S.) of three
years or 60 000 km (36 000 miles), whichever
comes first on Ford and Mercury vehicles, and
four years or 80 000 km (50 000 miles) on Lincoln
vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest
Ford Motor Company dealership, or your selling
dealer if within 25 kms (15.5 miles) of the nearest
Ford Motor Company dealership (one tow per
disablement). Even non-warranty related tows,
like accidents or getting stuck in the mud or
snow, are covered (some exclusions apply, such as
impound towing or repossession).
* Canadian customers refer to your Owner
information guide for exact fuel amounts.
Roadside Emergencies
162

If you use the temporary spare tire
continuously or do not follow these
precautions, the tire could fail, causing you to lose
control of the vehicle, possibly injuring yourself or
others.
When driving with the temporary spare tiredo not:
²use more than one temporary spare tire at a time
²exceed 80 km/h (50 mph) or drive further than
3 200 km (2 000 miles) total under any
circumstances
²load the vehicle beyond maximum vehicle load
rating listed on the tire pressure label on the
inside of the glove compartment door
²tow a trailer
²use tire chains
²drive through an automatic car wash, because of
the vehicle's reduced ground clearance
²try to repair the temporary spare tire or remove it
from its wheel
²use the wheel for any other type of vehicle
Use of a temporary spare tire at any one wheel
location can lead to impairment of the following:
²handling, stability and braking performance
²comfort and noise
²ground clearance and parking at curbs
²wheel driving capability
Tire change procedure
To prevent the vehicle from moving when
you change a tire, be sure the parking brake
is set, then block (in both directions) the wheel
that is diagonally opposite (other side and end of
the vehicle) to the tire being changed.
If the vehicle slips off the jack, you or
someone else could be seriously injured.
Roadside Emergencies
171

WRECKER TOWING
If you need to have your vehicle towed, contact a
professional towing service or, if you are a member,
your roadside assistance center.
It is recommended that your vehicle be towed with a
wheel lift or flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
If your vehicle is to be towed from the rear using
wheel lift equipment, the front wheels must be
placed on a dolly to prevent damage to the front
fascia (bumper).
If the vehicle is towed by other means or
incorrectly, vehicle damage may occur.
Ford Motor Company provides a towing manual for
all authorized tow truck operators. Have your tow
truck operator refer to this manual for proper
hook-up and towing procedures for your vehicle.
Roadside Emergencies
179

If you still have a complaint involving a warranty
dispute, you may wish to contact the Dispute
Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify
Ford in writing before pursuing remedies under your
state's warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be
submitted to the Dispute Settlement Board before
taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies
provided by certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are independent
of the Magnuson-Moss Warranty Act or state
replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or
light truck by purchasing Ford Extended Service
Plan (Ford ESP) coverage. Ford ESP is an optional
service contract which is backed by Ford Motor
Company or Ford Motor Service Company (in the
U.S.) and Ford of Canada (in Canada). It provides
the following:
²Benefits during the warranty period depending on
the plan you purchase (such as: reimbursement
for rentals; coverage for certain maintenance and
wear items).
²Protection against covered repair costs after your
Bumper-to-Bumper Warranty expires.
You may purchase Ford ESP from any participating
Ford and Lincoln Mercury and Ford of Canada
dealer. There are several plans available in various
time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing
and rental coverage.
Customer Assistance
182

WASHING THE EXTERIOR OF YOUR VEHICLE
Never wash a vehicle
that is ªhot to the
touchº or during
exposure to strong,
direct sunlight. It is
recommended that you
wash your vehicle
regularly with cool or
lukewarm water and a
neutral Ph shampoo, such as Detail Wash (ZC-3±A),
which is available from your authorized Ford,
Lincoln or Mercury dealer. Always use a clean
sponge or carwash mitt with plenty of water for best
results. Dry the vehicle with a chamois or soft terry
cloth towel in order to eliminate water spotting.
Never use strong household detergents or soap,
such as dish washing or laundry liquid. These
products can discolor and spot painted
surfaces.
It is especially important to wash the vehicle
regularly during winter months, as dirt and road salt
are difficult to remove and do cause damage to the
vehicle.
Items such as gasoline, diesel fuel, bird droppings
and insect deposits should be washed and sponged
off as soon as possible. Deposits not removed
promptly can cause damage to the vehicle's
paintwork and trim over time.
Remove any exterior accessories, such as
antennas, before entering a car wash.
PROTECTING THE PAINT FINISH OF YOUR
VEHICLE
Applying a polymer paint sealant to your vehicle on
a regular basis will assist in reducing minor
scratches and paint damage.
Cleaning
192

WASHING NON-PAINTED PLASTIC EXTERIOR
PARTS
Use Detail Wash (ZC-3±A) for routine cleaning.
If tar or grease spots are present, clean with Extra
Strength Tar and Road Oil Removal
(B7A-19520±AA).
Use only approved products to clean plastic
parts.These products are available from your
authorized Ford, Lincoln or Mercury dealer.
WASHING THE EXTERIOR LAMPS
In order to avoid scratching the plastic lamps,
do not use dry paper towels, non-approved
chemical solvents or abrasive cleaners.
Use a soft cloth and a solution of Triple Clean
(EOAZ-19526±AA), mixed properly with water, in
order to remove bug residue. If tar or grease spots
are present, clean with Extra Strength Tar and Road
Oil Removal (B7A-19520±AA).
WASHING MIRRORS, MIRROR HOUSINGS AND
REFLECTIVE SURFACES
Do not clean mirrors, mirror housings or
reflective surfaces with abrasive materials or a
dry cloth.
Use a soft cloth and Detail Wash (ZC-3±A) mixed
with water in order to clean the mirror housing. Use
Glass Cleaner (E4AZ-19C507±AA) in order to clean
the reflective mirror surface.
Use care when removing ice from outside mirrors as
you may damage the reflective surface.
CLEANING THE WINDSHIELD, WIPER BLADES
AND REAR WINDOW
If the wiper does not wipe properly, substances on
the windshield, rear window or the wiper blades may
be the cause. These may include hot wax treatments
used by commercial car washes, tree sap, or other
organic contamination.
Cleaning
196