2002 FORD MUSTANG maintenance

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment
Fuse Panel Description
35 15A Shift lock actuator, PCM,
Speed control servo, ABS
module
36 15A Airbag control module
37 5A Adjustable illumination
38 20A High beams
39 5A GEM
40 Ð Not used
41 15A Brake lamp
42 Ð Not used
43 20A CB Power windows
44 Ð Not used
Power distribution box
The power distribution box is located in the engine
compartment. The power distribution box contains
high-current fuses that protect your vehicle's main
electrical systems from overloads.
Always disconnect the battery before
servicing high current fuses.
Always replace the cover to the power
distribution box before reconnecting the
battery or refilling fluid reservoirs
If the battery has been disconnected and
reconnected, refer to theBatterysection of the
Maintenance and specificationschapter.
Roadside Emergencies
168

If you still have a complaint involving a warranty
dispute, you may wish to contact the Dispute
Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify
Ford in writing before pursuing remedies under your
state's warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be
submitted to the Dispute Settlement Board before
taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies
provided by certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are independent
of the Magnuson-Moss Warranty Act or state
replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or
light truck by purchasing Ford Extended Service
Plan (Ford ESP) coverage. Ford ESP is an optional
service contract which is backed by Ford Motor
Company or Ford Motor Service Company (in the
U.S.) and Ford of Canada (in Canada). It provides
the following:
²Benefits during the warranty period depending on
the plan you purchase (such as: reimbursement
for rentals; coverage for certain maintenance and
wear items).
²Protection against covered repair costs after your
Bumper-to-Bumper Warranty expires.
You may purchase Ford ESP from any participating
Ford and Lincoln Mercury and Ford of Canada
dealer. There are several plans available in various
time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing
and rental coverage.
Customer Assistance
182

²sales disputes between customer and dealer
except those associated with warranty repairs or
concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential
expenses unless a service or product concern is
being reviewed
²items not covered by the New Vehicle Limited
Warranty (including maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or
household purposes (except in states where the
Dispute Settlement Board is required to review
commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle
Limited Warranty has expired at receipt of your
application and, in certain states eligibility is
dependent upon the customer's possession of the
vehicle.
Eligibility may differ according to state law. For
example, see the unique brochures for California,
West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership
representative
Consumer candidates for Board membership are
recruited and trained by an independent consulting
firm. The dealership Board member is chosen from
Ford and Lincoln Mercury dealership management,
recognized for their business leadership qualities.
Customer Assistance
184

What the Board needs
To have your case reviewed you must complete the
application in the DSB brochure and mail it to the
address provided on the application form. Some
states will require you to use certified mail, with
return receipt requested.
Your application is reviewed and, if it is determined
to be eligible, you will receive an acknowledgment
indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's
independent administrator.
Your dealership and a Ford Motor Company
representative will then be asked to submit
statements.
To properly review your case, the Board needs the
following information:
²Legible copies of all documents and maintenance
or repair orders relevant to the case.
²The year, make, model, and Vehicle Identification
Number (VIN) listed on your vehicle ownership
license.
²The date of repair(s) and mileage at the time of
occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced
the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the
dealer(s) and Ford Motor Company.
²The names (if known) of all the people you
contacted at the dealership(s).
²A description of the action you expect to resolve
your concern.
You will receive a letter of explanation if your
application does not qualify for Board review.
Customer Assistance
185

SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine
compartment for easy location.
²We provide a scheduled maintenance guide which
makes tracking routine service easy.
If your vehicle requires professional service, your
dealership can provide the necessary parts and
service. Check yourWarranty Guideto find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and
service parts conforming to specifications. Motorcraft
parts are designed and built to provide the best
performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR
VEHICLE
Be especially careful when inspecting or servicing
your vehicle.
²Do not work on a hot engine.
²When the engine is running, keep loose clothing,
jewelry or long hair away from moving parts.
²Do not work on a vehicle with the engine running
in an enclosed space, unless you are sure you
have enough ventilation.
²Keep all lit cigarettes, open flames and other lit
material away from the battery and all fuel related
parts.
If you disconnect the battery, the engine must
ªrelearnº its idle conditions before your vehicle will
drive properly, as explained in theBatterysection in
this chapter.
Working with the engine off
²Automatic transmission:
1. Set the parking brake and ensure the gearshift is
securely latched in P (Park).
Maintenance and Specifications
201

2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from
moving unexpectedly.
²Manual transmission:
1. Set the parking brake.
2. Depress the clutch and place the gearshift in 1
(First).
3. Turn off the engine and remove the key.
4. Block the wheels to prevent the vehicle from
moving unexpectedly.
Working with the engine on
²Automatic transmission:
1. Set the parking brake and ensure the gearshift is
securely latched in P (Park).
2. Block the wheels to prevent the vehicle from
moving unexpectedly.
Note:Do not start your engine with the air cleaner
removed and do not remove it while the engine is
running.
²Manual transmission:
1. Set the parking brake, depress the clutch and
place the gearshift in neutral.
2. Block the wheels to prevent the vehicle from
moving unexpectedly.
Note:Do not start your engine with the air cleaner
removed and do not remove it while the engine is
running.
The cooling fan is automatic and may come
on at any time. Always disconnect the
negative terminal of the battery before working
near the fan.
Maintenance and Specifications
202

OPENING THE HOOD
1. Inside the vehicle,
pull the hood release
handle located under
the bottom left corner
of the instrument
panel.
2. Go to the front of the vehicle and release the
auxiliary latch that is located under the front center
of the hood.
3. Lift the hood and secure it with the prop rod.
HOOD
Maintenance and Specifications
203

IDENTIFYING COMPONENTS IN THE ENGINE
COMPARTMENT
3.8L OHV V6 engine
1. Engine oil filler cap
2. Engine oil dipstick
3. Brake fluid reservoir
4. Power distribution box
5. Windshield washer fluid reservoir
6. Battery
7. Power steering fluid reservoir
8. Engine coolant reservoir
9. Air filter assembly
10. Automatic transmission fluid dipstick
(if equipped)
6
1023
4
5
789
1
Maintenance and Specifications
204