2002 FORD FOCUS Owners Manual

Page 233 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#** GETTING THE SERVICE YOU
NEED
At home
5 /   5 
  
4 	

 
  
	8  
 + 
  		



Page 234 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#* •&   
	 
•&   

•& 
	 



 
<("=
(  
		   	


	
  + 
@ 
 +

Page 235 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#*! Ford extended service plan
G     
 
 +   	
 2 

 5 >? 


.	 <5 >
.= 8 5
>
. 
  
	 

Page 236 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#* THE DISPUTE SETTLEMENT
BOARD (U.S. only)
& F
 
	 )
<F
)= 

• 
@ 
3


   +


•
		   +

Page 237 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#* Board membership
& ) 
 B
•  

• 5  1
	3/
	
 

 
  )

  

Page 238 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#* Oral presentations
(  +	 	
2  2  	

 

 G>
 
A
 T   	

8

	 
 
  
  2 
	 
  

Page 239 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
#*  UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
(   +  

 	     5 
 	  	 
3	 
	

Page 240 of 328

FORD FOCUS 2002 1.G Owners Manual Customer Assistance
# GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
) ?
  
	  

 @  

 
  
	8 &