2002 FORD EXPLORER mileage

WINDSHIELD WASHER FLUID
Checking and adding washer fluid
Check the washer fluid whenever
you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid
to fill the reservoir. In very cold
weather, do not fill the reservoir all
the way.
Only use a washer fluid that meets Ford specifications. Refer to
Lubricant specificationsin theCapacities and specificationschapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle's paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling
system components.
Checking and adding washer fluid for the liftgate
Washer fluid for the liftgate is supplied by the same reservoir as the
windshield.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -34É F (-36É C). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in the Adding Engine Coolant section.
Maintenance and care
241

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
295

through water .................192, 196
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................222
Emission control system ..........268
Engine ........................................287
check engine/
service engine soon light ...........8
cleaning ...................................278
coolant .....................................241
fail-safe coolant ......................246
idle speed control ...................251
lubrication
specifications ..................285, 287
refill capacities ........................283
service points ..................233±234
starting after a collision .........206
Engine block heater .................174
Engine oil ..................................235
checking and adding ..............235
dipstick ....................................235
filter, specifications ........238, 283
recommendations ...................238
refill capacities ........................283
specifications ..................285, 287
Exhaust fumes ..........................175
F
Fail safe cooling ........................246
Floor mats .................................114
Fluid capacities .........................283
Foglamps .....................................28
Four-Wheel Drive
vehicles ................................12, 187control trac .......................50, 188
description ......................188, 190
driving off road .......................191
electronic shift ..........................50
preparing to
drive your vehicle ...................179
Fuel ............................................259
calculating
fuel economy ....................22, 265
cap .....................................10, 264
capacity ...................................283
choosing the right fuel ...........261
comparisons with EPA
fuel economy estimates .........268
detergent in fuel .....................263
filling your vehicle
with fuel ..................259, 264±265
filter, specifications ........265, 283
fuel pump shut-off switch .....206
gauge .........................................17
improving fuel economy ........265
octane rating ...................262, 287
quality ......................................262
running out of fuel .................263
safety information relating
to automotive fuels ................259
Fuses ..................................207, 209
G
Garage door opener ..........101, 103
Gas cap (see Fuel cap) ......10, 264
Gas mileage
(see Fuel economy) .................265
Gauges ...................................13±14
battery voltage gauge ...............16
engine coolant
temperature gauge ...................14
engine oil pressure gauge ........16
fuel gauge ..................................17
Index
306