2002 FORD EXPLORER light

Readiness for Inspection/Maintenance (I/M) testing
In some localities, it may be a legal requirement to pass an I/M test of
the on-board diagnostics system. If your ªCheck Engine/Service Engine
Soonº light is on, refer to the description in theWarning Lights and
Chimessection of theInstrumentationchapter. Your vehicle may not
pass the I/M test with the ªCheck Engine/Service Engine Soonº light on.
If the vehicle's powertrain system or its battery has just been serviced,
the on-board diagnostics system is reset to a ªnot ready for I/M testº
condition. To ready the on-board diagnostics system for I/M testing, a
minimum of 30 minutes of city and highway driving is necessary as
described below:
²First, at least 10 minutes of driving on an expressway or highway.
²Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete.
BULBS
Replacing exterior bulbs
Check the operation of the following lamps frequently:
²Headlamps
²Foglamps
²High-mount brakelamp
²Brakelamps
²Turn signals
²License plate lamp
²Tail lamps
²Back-up lamps
Do not remove lamp bulbs unless they can be replaced immediately with
new ones. If a bulb is removed for an extended period of time,
contaminants may enter the lamp housings and affect lamp performance.
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If the bulb is accidentally touched, it should be cleaned with rubbing
alcohol before being used.
1. Install the new bulb in lamp assembly by pushing straight in and
turning to lock in position. You may need to turn the bulb slightly to
align the grooves in the plastic base with the tabs in the lamp assembly.
2. Connect the electrical connector to the bulb.
3. Install the headlamp on vehicle by aligning the lamp on the vehicle,
push rearward to fully seat the lamp assembly then push the two
retainer pins down.
4. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking lamp/turn signal/sidemarker bulbs
1. Make sure headlamp switch is in
OFF position, then open the hood.
2. Remove screw from the lamp
assembly.
3. Disengage lamp assembly by
pulling forward.
4. Rotate bulb socket
counterclockwise and remove from
lamp assembly.
5. Carefully pull bulb straight out of
socket and push in the new bulb.
6. Install bulb socket in lamp
assembly by turning clockwise.
7. Align the parking lamp studs with
the plastic grommets on the vehicle and push rearward to snap in place.
8. Install screw on lamp assembly.
Replacing tail/brake/turn/backup lamp bulbs
The tail/brake//turn/backup bulbs are located in the tail lamp assembly,
one just below the other. Follow the same steps to replace either bulb:
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Replacing high-mount brake lamp bulbs
1. Remove the two screws and move
the lamp assembly away from the
liftgate.
2. Remove the bulb holder from the
lamp assembly by depressing the
snaps.
3. Pull the bulb straight out of the
socket and push in the new bulb.
To complete installation, follow the
removal procedure in reverse order.
USING THE RIGHT BULBS
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized ªD.O.T.º for North America and an
ªEº for Europe to assure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
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Function Number of bulbs Trade number
Park/turn lamps
(front)2
3157 AK (amber)
Headlamp high beam 2 9005
Headlamp low beam 2 9006
Rear stop/turn/tail
lamps2
3157K
Rear license plate
lamps2
168
Backup lamp 2 3156K
High-mount stop
lamps5
W5W
Fog lamp 2 9145
Cargo lamp 1 211-2
Interior overhead lamp 1 912 (906)
Front door courtesy
lamp1
168
Map lamps 2 168 (T10)
Ashtray lamp 1 161
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your dealer.
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4. On the wall or screen you will
observe a light pattern with a
distinct horizonal edge of high
intensity light with a slight angle
towards the right. If this edge is not
at the horizontal reference line, the
beam will need to be adjusted.
5. Locate the vertical adjuster on
each headlamp, then usea4mm
socket/wrench to turn the adjuster either counterclockwise (to adjust
down) or clockwise (to adjust up) aligning the upper edge of the light
pattern up to the horizontal line.
6. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NON-ADJUSTABLE.
7. Close the hood and turn off the lamps.
CLEANING AND CARING FOR YOUR VEHICLE
Refer to the Customer Assistance chapter for a list of Ford-approved
cleaners, polishes and waxes.
Washing your vehicle
Wash your vehicle regularly with
cold or lukewarm water. Never use
strong detergents or soap. If your
vehicle is particularly dirty, use a
quality car wash detergent. Always
use a clean sponge, washing glove
or similar device and plenty of water
for best results. To avoid spots,
avoid washing when the hood is still
warm, immediately after or during
exposure to strong sunlight.
During winter months, it is especially important to wash the vehicle on a
regular basis. Large quantities of dirt and road salt are difficult to
remove and also cause damage to the vehicle.
Any gasoline spilled on the vehicle or deposits such as bird droppings
should be washed and sponged off as soon as possible. Deposits not
removed promptly can cause damage to the vehicle's paintwork.
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277

²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray with cold water to avoid cracking the engine block or
other engine components.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
4.6L V8 Engine
4.0L SOHC V6 Engine
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Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
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291

replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
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