2002 FORD EXPLORER service

Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
²If the driver's safety belt is fastened, the
light may not illuminate.
STARTING THE ENGINE
1. Turn the key to 4 (START)
without pressing the accelerator
pedal and release as soon as the
engine starts. The key will return to
3 (ON).
2. If the temperature is above ±12ÉC
(10ÉF) and the engine does not
start within five seconds on the first
try, turn the key to OFF, wait 10
seconds and try again.
3. If the temperature is below -12É C (10É F) and the engine does not
start in 15 seconds on the first try, turn the key OFF and wait 10
seconds and try again. If the engine does not start in two attempts, Press
the accelerator pedal all the way to floor and hold. Turn the key to
START position.
4. When the engine starts, release the key, then release the accelerator
pedal gradually as the engine speeds up.
5. After idling for a few seconds, apply the brake and release the parking
brake.
O/D
OFF
4X4
LOW
4X4
HIGH
CHECK
FUEL
CAPTHEFT
BRAKE
SERVICE
ENGINE
SOON
4
3
2
1
Starting
173

For best results, plug the heater in at least three hours before starting
the vehicle. Using the heater for longer than three hours will not harm
the engine, so the heater can be plugged in the night before starting the
vehicle.
To prevent electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Although odorless and colorless, carbon monoxide is present in exhaust
fumes. Take precautions to avoid its dangerous effects.
If you ever smell exhaust fumes of any kind inside your vehicle,
have your dealer inspect and fix your vehicle immediately. Do
not drive if you smell exhaust fumes. These fumes are harmful and
could kill you.
Have the exhaust and body ventilation systems checked whenever:
²the vehicle is raised for service.
²the sound of the exhaust system changes.
²the vehicle has been damaged in a collision.
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 2.5 cm (one inch).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by keeping all air inlet vents clear of snow,
leaves and other debris.
Starting
175

BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle's brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a ªmetal-to-metal,º ªcontinuous grindingº or
ªcontinuous squealº sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Anti-lock brake system (ABS)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Driving
176

ABS warning lampABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
Using ABS
²In an emergency or when maximum efficiency from the four wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain full
steering control of your vehicle and, providing there is sufficient
space, will enable you to avoid obstacles and bring the vehicle to a
controlled stop.
²The Anti-Lock system does not decrease the time necessary to apply
the brakes or always reduce stopping distance. Always leave enough
room between your vehicle and the vehicle in front of you to stop.
²We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
!
BRAKE
Driving
177

If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 5±speed automatic transmission (if equipped)
Your automatic transmission electronically controls the shift feel by using
an adaptive learning strategy. This feature is designed to increase
durability, and provide consistent shift feel over the life of the vehicle. It
is normal for a new transmission to shift firmly. This operation is
considered normal and will not affect function or durability of the
transmission. Once the vehicle is at operating temperature it may take
several shifts at the same operating condition for the transmission to
properly adapt. Over time the adaptive learning process will fully update
transmission operation. The more varied the driving habits, speed and
torque, the longer it may take to adapt but the more complete the
process will be.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will fully update transmission operation to its optimum shift feel.
Driving
182

Driving through deep water where the transmission vent tube is
submerged may allow water into the transmission and cause
internal transmission damage.
TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package.
Trailer towing puts additional loads on your vehicle's engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
²Stay within your vehicle's load limits.
²Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
²Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
²Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded vehicle when figuring the total weight.
Your vehicle is equipped with a standard Class II integrated hitch and
requires only a draw bar and ball with a 19 mm (3/4 inch) shank
diameter. An optional Class III/Class IV hitch is also available.
Driving
197

Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Never connect any trailer lighting to the vehicle's taillamp
circuits, because it may damage the electrical system resulting in
fire. Contact your local Ford dealership for assistance in proper trailer
tow wiring installation. Additional electrical equipment may be
required.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²The trailer tongue weight should be no more than 10±15% of the
loaded trailer weight.
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201

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
205