2002 FORD EXPLORER maintenance

4Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
5All rear axles are filled with Motorcraft SAE 75W-140 High Performance
Synthetic Rear Axle Lubricant, part number F1TZ-19780±B or equivalent
meeting Ford Specification WSL-M2C192±A.
6Limited Slip differentials must add 118ml (4 oz) of Additive Friction
Modifier C8AZ-19B546±A or equivalent meeting Ford Specification
EST-M2C118±A to the rear axle whenever the axle has been serviced.
LUBRICANT SPECIFICATIONS
ItemFord Part
Name or
equivalentFord Part
NumberFord
Specification
Body hinges,
latches, door
striker plates
and rotors, seat
tracks, fuel filler
door hinge and
spring, hood
latch, auxiliary
latch, seat
tracksMulti-Purpose
Grease or
Multi-Purpose
Grease SprayD0AZ-19584-AA
or
F5AZ-19G209-AAESB-M1C93-B or
ESR-M1C159-A
Hydraulic brake
fluidHigh
Performance
DOT 3 Motor
Vehicle Brake
FluidC6AZ-19542-ABESA-M6C25-A,
DOT 3
Driveshaft, slip
spline, universal
jointsPremium Long
Life GreaseXG-1-C or
XG-1-KESA-M1C75-B
Engine coolant
1Motorcraft
Premium Engine
Coolant
(green-colored
or
yellow-colored)VC-4-A (in
Canada CXC-10)ESE-M97B44-A
or
WSS-M97B51-A
Capacities and specifications
285

1DO NOT USE Ford Extended Life Engine Coolant F6AZ-19544-AA,
meeting Ford specification WSS-M97B44-D (orange in color) Refer to
Adding engine coolant,in theMaintenance and Carechapter.
2Ensure the correct automatic transmission fluid is used. MERCONtand
MERCONtV are not interchangeable. DO NOT mix MERCONtand
MERCONtV. Refer to your scheduled maintenance guide to determine
the correct service interval.
3All rear axles are filled with Motorcraft SAE 75W-140 High Performance
Synthetic Rear Axle Lubricant, part number F1TZ-19780-B or equivalent
meeting Ford specification WSL-M2C192-A.
4Limited slip differentials must add 118 ml (4 oz) of Additive Friction
Modifier C8AZ-19B546-A or equivalent meeting Ford specification
EST-M2C118±A to the rear axle whenever the axle has been serviced.
ENGINE DATA
Engine 4.0L SOHC V6
engine4.6L V8 engine
Cubic inches 245 281
Required fuel 87 octane 87 octane
Firing order 1-4-2-5-3-6 1-3-7-2-6-5-4-8
Spark plug gap 1.3-1.4 mm
(0.052-
0.056 inch)1.3-1.4 mm
(0.052-
0.056 inch)
Ignition system EDIS EDIS
Compression ratio 9.7:1 9.4:1
VEHICLE DIMENSIONS
Dimensions 4-Door 4x2 or 4x4 XLT Model mm
(in.)
(1) Overall length 4 813 (189.5)
(2) Overall width 1 832 (72.1)
(3) Maximum height* 1 827 (71.9)
(4) Wheelbase 2 889 (113.7)
(5) Track width, front 1 547 (60.9)
(5) Track width, rear 1 554 (61.2)
* Height includes roof rack and P235 tire
Capacities and specifications
287

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
291

replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
294

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
295

A
Air bag supplemental
restraint system ................155, 159
and child safety seats ............157
description ......................155, 159
disposal ....................................162
driver air bag ..................157, 160
indicator light ...........10, 159, 161
operation .........................157, 160
passenger air bag ...........157, 160
side air bag ..............................159
Air cleaner filter .......................283
Air conditioning ..........................33
automatic temperature
control system ..........................37
auxiliary heater and air
conditioner ................................46
rear seat controls .....................47
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................241
Anti-lock brake system
(see Brakes) ......................176±177
Anti-theft system ......................125
arming the system ..................125
disarming a
triggered system .....................126
warning light .............................11
Audio system (see Radio) ...51, 74
Automatic transmission
driving an automatic
overdrive .................................182
fluid, adding ............................248
fluid, checking ........................248
fluid, refill capacities ..............283
fluid, specification ..................287
Auxiliary power point ...............112Axle
lubricant specifications ..285, 287
refill capacities ........................283
traction lok ..............................194
B
Battery .......................................251
acid, treating emergencies .....251
charging system
warning light .............................11
jumping a disabled battery ....222
maintenance-free ....................251
replacement, specifications ...283
servicing ..................................251
voltage gauge ............................16
Belt minder ...............................151
Brakes ........................................176
anti-lock ...........................176±177
anti-lock brake system
(ABS) warning light .........11, 177
brake warning light ..................10
fluid, checking and adding ....240
fluid, refill capacities ..............283
fluid, specifications .........285, 287
lubricant specifications ..285, 287
parking ....................................177
pedals (see Power
adjustable foot pedals) ............30
shift interlock ..........................180
Break-in period .............................3
C
Capacities for refilling fluids ....283
Cargo cover ...............................115
Certification Label ....................289
Child safety restraints ..............162
child safety belts ....................162
Index
304

odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....194
calculating ...............................196
definition .................................194
driving with a heavy load ......194
location ....................................194
GVWR (Gross
Vehicle Weight Rating) .............194
calculating .......................194, 196
definition .................................194
driving with a heavy load ......194
location ....................................194
H
Hazard flashers .........................206
Head restraints .................131, 136
Headlamps ...................................28
aiming ......................................276
autolamp system .......................30
bulb specifications ..................274
daytime running lights .............28
flash to pass ..............................29
high beam ...........................11, 29
replacing bulbs .......................271
turning on and off ....................28
warning chime ..........................13
Heating ........................................33
heating and air
conditioning system .................33
HomeLink universal
transceiver (see
Garage door opener) ........103±107
Hood ..........................................231I
Ignition .................................89, 287
Infant seats
(see Safety seats) .....................163
Inspection/maintenance
(I/M) testing ..............................270
Instrument panel
cleaning ...................................281
cluster ..................................8, 281
lighting up
panel and interior .....................29
location of components ..............8
J
Jack ....................................217±218
positioning .......................217, 219
storage .....................217±218, 222
Jump-starting your vehicle ......222
K
Keyless entry system ...............121
autolock ...................................124
keypad .....................................121
locking and unlocking doors ..122
programming entry code .......121
Keys ...........................127±128, 130
key in ignition chime ...............13
positions of the ignition ...........89
L
Lamps
autolamp system .......................30
bulb replacement
specifications chart ................274
cargo lamps ...............................29
daytime running light ...............28
Index
307

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 85.2L (22.5 gallons)
4.0L Engine oil capacity
(includes filter change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
4.6L Engine oil capacity
(includes filter change)5.7L (6.0 quarts). Use Motorcraft
SAE 5W-20 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Tire size and pressure Refer to the Certification Label on
inside of driver's door.
Hood release Pull handle under the instrument
panel.
Coolant capacity-(4.0L SOHC V6
engine without auxiliary climate
control)
1
15.4L (16.3 quarts)
Coolant capacity-(4.0L SOHC V6
engine with auxiliary climate
control)
1
17.2L (18.2 quarts)
Coolant capacity (4.6L V8 engine
without auxiliary climate control)
117.6L (18.6 quarts)
Coolant capacity (4.6L V8 engine
with auxiliary climate control)
119.0L (20.1 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Manual transmission
fluid capacity
22.4L (5.1 pints). Use Motorcraft
MERCONtAT F.
Automatic transmission fluid
capacity (5R55W transmission)
212.0L (12.7 quarts). Use
Motorcraft MERCONtV ATF.3
1
Use Ford Premium Engine Coolant (green or yellow in color). DO NOT
USE Ford Extended Life Engine Coolant (orange in color). Refer to
Adding engine coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. MERCONtand
MERCONtV are not interchangeable. DO NOT mix MERCONtand
Filling station information
311