2002 FORD EXCURSION Owners Manual

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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
60,000 km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire.
•jump-starts.
•lock-out assistance.
•limited fuel delivery.
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
Roadside Emergencies
185
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
60,000 km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire.
•jump-starts.
•lock-out assistance.
•limited fuel delivery.
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
Roadside Emergencies
185

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U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHERUse only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.Roadside Emergencies186
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHERUse only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.Roadside Emergencies186

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The fuel pump shut-off switch is
located in the passenger’s foot well,
by the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
Roadside Emergencies
187
The fuel pump shut-off switch is
located in the passenger’s foot well,
by the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
Roadside Emergencies
187

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Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue — Yellow
70A — — Tan — Brown
80A — — Natural — Black
Passenger compartment fuse panel / power distribution box
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
Roadside Emergencies188
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue — Yellow
70A — — Tan — Brown
80A — — Natural — Black
Passenger compartment fuse panel / power distribution box
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
Roadside Emergencies188

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To remove the fuse panel cover,
turn the panel fasteners
counterclockwise.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
The fuses are coded as follows.
Roadside Emergencies
189
To remove the fuse panel cover,
turn the panel fasteners
counterclockwise.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
The fuses are coded as follows.
Roadside Emergencies
189

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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 15A* Adjustable pedals
2 20A* Power point - floor console
3 20A* Power point – 3rd row
4 20A* Power point - instrument panel
5 20A* Power point - right rear quarter
6 20A* Trailer tow turn/stop relay
7 30A* High beam headlamps / Flash to pass
8 — Not used
9 20A* Heated mirrors
10 10A* A/C clutch
11 20A* Radio (main)
12 20A* Cigar lighter / OBD II
13 5A* Power mirrors/switches
14 15A* Daytime running lamps
15 10A* Driver’s seat module memory
16 15A* Rear seat controller
17 15A* Exterior lamps
18 20A* Turn lamps/Brake on-off switch (high)
19 10A* Body security module/4x4 module
20 — Not used
21 25A* Rear wiper motor
22 20A* Engine control
23 20A* Engine control
24 15A* Air suspension
25 10A* 4-Wheel Anti-Lock Brake System
(4WABS) module
26 10A* Airbags
27 15A* Ignition switch Run feed
28 10A* EATC module module/Front blower relay
coil
29 10A* Customer accessRoadside Emergencies190
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 15A* Adjustable pedals
2 20A* Power point - floor console
3 20A* Power point – 3rd row
4 20A* Power point - instrument panel
5 20A* Power point - right rear quarter
6 20A* Trailer tow turn/stop relay
7 30A* High beam headlamps / Flash to pass
8 — Not used
9 20A* Heated mirrors
10 10A* A/C clutch
11 20A* Radio (main)
12 20A* Cigar lighter / OBD II
13 5A* Power mirrors/switches
14 15A* Daytime running lamps
15 10A* Driver’s seat module memory
16 15A* Rear seat controller
17 15A* Exterior lamps
18 20A* Turn lamps/Brake on-off switch (high)
19 10A* Body security module/4x4 module
20 — Not used
21 25A* Rear wiper motor
22 20A* Engine control
23 20A* Engine control
24 15A* Air suspension
25 10A* 4-Wheel Anti-Lock Brake System
(4WABS) module
26 10A* Airbags
27 15A* Ignition switch Run feed
28 10A* EATC module module/Front blower relay
coil
29 10A* Customer accessRoadside Emergencies190

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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
30 15A* Highbeam headlamps
31 15A* Clutch interlock switch
32 5A* Radio (start)
33 15A* Front wiper
34 10A* Brake on-off switch
35 10A* Instrument cluster
36 10A* PCM Keep-Alive
37 15A* Horn
38 20A* Trailer tow park lamps and backup lamps
39 — Not used
40 20A* Fuel pump
41 10A* Instrument cluster
42 15A* Delayed accessory
43 10A* Fog lamps
44 10A* PATS module, transceiver
45 10A* Ignition switch Run/ Start feed
46 10A* Left-hand lowbeam
47 10A* Right-hand lowbeam
48 10A* Rear wiper motor
101 30A** Trailer tow electric brake
102 30A** Door locks/Body security module
103 50A** Ignition switch
104 40A** Heated backlite
105 30A** Injector driver module
106 30A** Front wiper main
107 40A** Front blower motor
108 40A** Auxiliary blower motor
109 30A** Heated seats
110 50A** Ignition switch
111 30A** 4WD/Shift on the fly
112 30A** Left-hand power seats
Roadside Emergencies
191
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
30 15A* Highbeam headlamps
31 15A* Clutch interlock switch
32 5A* Radio (start)
33 15A* Front wiper
34 10A* Brake on-off switch
35 10A* Instrument cluster
36 10A* PCM Keep-Alive
37 15A* Horn
38 20A* Trailer tow park lamps and backup lamps
39 — Not used
40 20A* Fuel pump
41 10A* Instrument cluster
42 15A* Delayed accessory
43 10A* Fog lamps
44 10A* PATS module, transceiver
45 10A* Ignition switch Run/ Start feed
46 10A* Left-hand lowbeam
47 10A* Right-hand lowbeam
48 10A* Rear wiper motor
101 30A** Trailer tow electric brake
102 30A** Door locks/Body security module
103 50A** Ignition switch
104 40A** Heated backlite
105 30A** Injector driver module
106 30A** Front wiper main
107 40A** Front blower motor
108 40A** Auxiliary blower motor
109 30A** Heated seats
110 50A** Ignition switch
111 30A** 4WD/Shift on the fly
112 30A** Left-hand power seats
Roadside Emergencies
191

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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
113 30A** Starter motor
114 30A** Right-hand power seats
115 20A** Trailer tow battery charge
116 30A** Ignition switch
601 30A CB Door window motors
602 60A** 4-Wheel Anti-Lock Brake System
(4WABS) module
210 — Not used
211 — Not used
212 — Not used
301 — Front blower motor relay
302 — Powertrain (EEC) relay
303 — Injector driver module relay (Diesel
only)
304 — Heated backlite relay
305 — Trailer tow battery charge relay
306 — Delayed accessory relay
307 — Starter relay
* Mini Fuses ** Maxi Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Spare tire information
Your vehicle may be equipped with a spare tire that can be used as
either a spare or a regular tire. The spare tire is not equipped with wheel
trim. The wheel trim from the original wheel/tire may be used on the
spare.
Your vehicle is equipped with 4WD, a spare tire of a different size
than the road tires should not be used. Such a tire could result in
damage to driveline components and make the vehicle difficult to
control.Roadside Emergencies192
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
113 30A** Starter motor
114 30A** Right-hand power seats
115 20A** Trailer tow battery charge
116 30A** Ignition switch
601 30A CB Door window motors
602 60A** 4-Wheel Anti-Lock Brake System
(4WABS) module
210 — Not used
211 — Not used
212 — Not used
301 — Front blower motor relay
302 — Powertrain (EEC) relay
303 — Injector driver module relay (Diesel
only)
304 — Heated backlite relay
305 — Trailer tow battery charge relay
306 — Delayed accessory relay
307 — Starter relay
* Mini Fuses ** Maxi Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Spare tire information
Your vehicle may be equipped with a spare tire that can be used as
either a spare or a regular tire. The spare tire is not equipped with wheel
trim. The wheel trim from the original wheel/tire may be used on the
spare.
Your vehicle is equipped with 4WD, a spare tire of a different size
than the road tires should not be used. Such a tire could result in
damage to driveline components and make the vehicle difficult to
control.Roadside Emergencies192