2002 FORD E-350 towing

•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
An example of recreational towing would be towing your vehicle on a
trip behind a motorhome. Follow these guidelines if you have the need
for recreational towing your vehicle with all four wheels on the ground.
These guidelines are designed to ensure that your transmission is not
damaged.
2WD vehicles (with automatic transmissions):
•Place the transmission in N (Neutral)
•Maximum speed is 56 km (35 mph)
•Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km (35 mph) must be
exceeded, the drive shaft will have to be removed.
Ford recommends the driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
Driving
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. However, a slingbelt with T-hooks can also be used.
If your vehicle is equipped with an air dam and must be towed from the
front, it is recommended that your vehicle be towed by wheel lift or
flatbed equipment to prevent damage to the air dam.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
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•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of L/100 km (MPG)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
Maintenance and Specifications
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Infant seats
(see Safety seats) .....................127
Inspection/maintenance (I/M)
testing ........................................224
Instrument panel
cleaning ...................................194
cluster ........................................10
lighting up panel and
interior .......................................77
J
Jack ............................................168
positioning ...............................168
storage .....................................168
Jump-starting your vehicle ......175
K
Keys
key in ignition chime ...............14
positions of the ignition .........136
L
Lamps
bulb replacement
specifications chart ..................79
cargo lamps ...............................77
daytime running light ...............76
headlamps .................................76
headlamps, flash to pass ..........77
instrument panel, dimming .....77
interior lamps ...........................78
replacing bulbs ...................79–83
Lane change indicator
(see Turn signal) ........................77
Lights, warning and indicator ....10
air bag ........................................12
anti-lock brakes (ABS) ....12, 142
brake ..........................................11charging system ........................12
check coolant ............................13
cruise indicator .........................13
engine oil pressure ...................13
high beam .................................13
low fuel ......................................12
safety belt .................................12
service engine soon ..................10
speed control ............................92
turn signal indicator .................13
Limited slip axle (see Traction
Loc) ............................................143
Load limits .................................149
GAWR ......................................149
GVWR ......................................149
trailer towing ..........................149
Loading instructions .................150
Lubricant specifications ...240, 243
Lumbar support, seats .............102
M
Mirrors
fold away ...................................88
side view mirrors (power) .......87
Motorcraft parts ................220, 235
O
Octane rating ............................219
Odometer .....................................16
Oil (see Engine oil) ..................201
Overdrive .....................................92
P
Panic alarm feature, remote
entry system ................................99
Parking brake ............................142
Index
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treadwear ................................231
Towing .......................................151
recreational towing .................157
trailer towing ..........................151
wrecker ....................................180
Traction-lok rear axle ...............143
Transmission .............................145
fluid, checking and adding
(automatic) .............................227
fluid, refill capacities ..............236
lubricant specifications ..240, 243
Transmission control indicator
light ..............................................13
Trip odometer .............................16
Trunk ...........................................96
Turn signal ............................13, 77
V
Vehicle dimensions ...................244Vehicle Identification Number
(VIN) ..........................................246
Vehicle loading ..........................149
Ventilating your vehicle ...........140
W
Warning chimes .....................13–14
Warning lights (see Lights) .......10
Washer fluid ..............................200
Water, Driving through .............148
Windows
power .........................................86
Windshield washer fluid and
wipers
checking and adding fluid .....200
checking and cleaning ..............84
operation ...................................84
replacing wiper blades .............85
Wrecker towing .........................180
Index
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